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Important debit card information effective June 1, 2022 Learn more



Beginning June 1, 2022, we will no longer accept mortgage payments made with a debit card. We have other free and convenient payment options, including:

  • Log in to for a secure and convenient online draft payment.
    • Recurring auto draft—When you let us automatically withdraw your mortgage payments from your bank account, you’ll never be late! To set up recurring auto draft payments on your preferred date, log on to your account and choose Make a Payment. Then select Enroll in Autopay.
    • One-time autodraft—Want to make a single autodraft payment? It’s quick and easy! Just log on to your account and choose Make a Payment.
  • Call our automated phone system—Our interactive phone system is also available 24/7 at 800-401-6587. To make a payment from your bank account, choose option 1.
  • Mail us a check or money order—Rather pay by check or money order? Include your payment coupon in your envelope, and clearly write your Caliber account number (shown above) on your check or money order. To help make sure your payment gets to us on time, mail it 10 days before your due date to:

Caliber Home Loans, Inc.
PO Box 650856
Dallas, TX 75265-0856

We’re here to help! It’s our privilege to be your mortgage servicer, and our goal is to provide the best possible service. Should you require additional assistance from our friendly representatives, please contact us at 800-401-6587, Monday - Friday from 8 a.m. to 8 p.m. Central time (except federal holidays).


Customer Service Department
Caliber Home Loans, Inc.