Made the whole experience simple and straight forward. - Evan - Seattle, WA

All questions answered. On item was resolved while she was out to dinner with family. Her whole team was very professional. - John - Kirkland, WA

Supper attentive service from the whole team who worked to make everything very convenient and simple for me. That's what I appreciated the most: being "hand held" through the whole process (e.g. individual emails to say "make sure you sign this document today") and not having to just figure things out on my own. - Benjamin - Seattle, WA

Prompt and efficient response to all of our questions. Top notch mortgage team. - Elaine - Kirkland, WA

We have worked with Julie Jones for many years now (one home purchase and two refinances) -- each time, a wonderfully smooth experience! - Caroline - Seattle, WA

Darby was my primary point of contact throughout the process. She went above and beyond to help me navigate every question and issue in a timely and patient way. Couldn't have asked for anything more and am grateful to have had her support in the process. Thanks!! - Kenneth - Seattle, WA

Amazing experience. Thanks Julie and Darby! - Leandre - Shoreline, WA

Answered all my questions and were timely with all responses and actions. - Ginger - CHEHALIS, WA

Very professional and knowledgeable folks. - Gretchen - Covington, WA

Communication was superb - Jonathan - RENTON, WA

Julie Jones helped us through our first home purchase. They were amazing. We shopped around a few different lenders before deciding and I'm confident we would not have had such a great experience if we had went with any other lender. Our home search took about 5 months and they were always accessible to answer any questions or prepare any documents for an offer with a very quick response time! Would absolutely recommend them to any other first-timers or anyone looking for a new home. - Jonathan

Julie always provides all the information one could hope for. She makes a complex, important, but dry subject accessible. Her staff is friendly and responsive, and I always know what is happening, which is a relief. - Evan - SEATTLE, WA

Great level of communication and personal attention along with quick responses to my questions. - Kyle - SEATTLE, WA

Clear and timely communication - Shawn - Lynnwood, WA

We wouldn’t use anyone other than Julie Jones and her team for all our mortgage services needs. We can always count on friendly, efficient, prompt, attention to detail from a trustworthy, knowledgeable group of professionals. We’ve never had any complications with our purchases or refi’s. I would recommend them to any family or friends, they would be in excellent hands! - Julie - Lynnwood, WA

Great rates, speedy high touch service. The team made it as pain free as possible and streamlined the process so my husband and I could do most of it online. - Diana - GIG HARBOR, WA

I appreciated the details and explanation of the process. Financing is complicated and it's easy to be overwhelmed with numbers and concepts that aren't easily understood, so it definitely made the process less stressful to have that level of service. It was like working with a friend rather than just being a customer. - Christopher - Seattle, WA

Julie was very responsive sand patient with all our questions as first time home buyers. - Armin - LYNNWOOD, WA

We worked with another broker early on. What set Julie apart was how well prepped she was for our conversations. She had compiled spreadsheets of options while the other broker just kind of bopped around websites haphazardly. The other broker suggested to skip the VA option because of the funding fee. Julie pulled our certificates of eligibility anyways and discovered we were qualified to waive it. That saved us a ton in CA income tax by not having to sell stock for the down payment. All around, she went the extra mile. Pleasure to work with! - Chana - Seattle, WA

Staff was knowledgeable, more specifically Darby was an excellent coordinator! - Rashad - Tukwila, WA

Julie and Darby were in constant contact with us and kept us informed at all stages of the process from pre-approval to recording. I cannot recommend this team enough! - Brent - Edmonds, WA

Darby Sparks was a truly incredible help throughout the entire process. As a first time homebuyer I had a lot of questions and she always explained them thoroughly and patiently. She was very responsive and made the closing process as smooth as possible. - Emily - Seattle, WA

Prompt friendly updates and follow-up throughout the process - Tyler - SEATTLE, WA

Julie was really friendly and knowledgeable and her team was really helpful. We had a tight deadline and they delivered. Overall, really glad I chose Julie and grateful for the help getting my dream condo :) - Carla - Seattle, WA

Excellent communication and guideance. - Jennifer - RENTON, WA

The entire purchased was smooth and seemless - Marko - RENTON, WA

Julie has a wonderful personality, is clearly an expert, and is VERY patient with my many silly questions - Andrew - REDMOND, WA

The customer service was well above expectations. We had a difficult issue and it was resolved successfully by CS going above and beyond to get it solved. - Charles - Seattle, WA

Julie's team was wonderful to work with - great communication, thoughtful explanations about the mortgage application process, and always available to answer my questions. Thanks so much! - Michael - Vashon, WA

Darby was great! Responsive, knowledgeable, and professional. - Leah - Everett, WA

Julie & team took us through all of the steps with pre-approval, pre-approval letter, setting up the loan, locking in a competitive rate and delivering the loan on schedule. We were happy with the communication, availability and financial results. Thank you Julie! :-) - Benjamin - Mercer Island, WA

Julie and her team were friendly, helpful and timely with responding to any and all questions we had regardless of how minor they were. Working with her was a pleasure. - Samuel - Kent, WA

Buying a home can be an overwhelming process and super confusing, specially in our case (me and my wife) as it was our first house ever. Julie and team made this process transparent, easy to understand and fast. Julie was always available to support, clarify questions, provide deep insight in the process details - There is nothing I would complain about, I will for sure work with Julie and Caliber again if needed and definitely recommend their services to friends and family. - Andy - LYNNWOOD, WA

Julie's team was great to work with and went above and beyond to move my refinance through some slightly tricky speed bumps that originated from my end. Julie and the team were very clear, responsive, efficient, and pleasant. - Lynne - SEATTLE, WA