Jill was very informative and kept us updated every step of the way. She helped us throw the entire process making it easier to make decisions. I would highly recommend Jill and Caliber Home Loans to our friends and family! Thank you again for helping us through this process!! - Christina - REDMOND, WA

Jillian was friendly and prompt to get back to us. Other areas of the process were often frustrating. Funding especially. - Michael - Sammamish, WA

Very good communication - Brian - San Tan Valley, AZ

Very attentive, great communication and very informative she will be my # 1 referral to my friends and family because I trust her to do an amazing job like she did with us. I can't thank her enough for everything she has done for our family. She is a great person to work with, you will not be disappointed. - Emilio - CHANDLER, AZ

I appreciated the fact that there was a loan officer who handled my application from start to finish. She was always available and very prompt with information. She was personable and easy to work with. Not that long ago, I refied with Wells Fargo. It was one of the most painful business experiences I have ever had, so this experience with Caliber and Jill was doubly appreciated. - Charles - SAMMAMISH, WA

Jillian was always there when I had questions and she explained them , very helpful. - Mary - Saint Maries, ID

. - Tanmaya - MAPLE VALLEY, WA

Excellent customer service! Throughout the Entire process we were kept well informed of next steps and she went above and beyond in ensuring the best possible outcome. Even though we had some process delays along the way we were still able to close early to our delight. Fantastic job! - Dayne - Phoenix, AZ

Jillian, her team, and the Caliber company were excellent to work with. They were timely and clear in communication of the process and required paperwork. They also very patiently and thoroughly answered every single question (there were a lot!) that my wife and I could come up with. I have already recommended her to neighbors that were considering lender options. - Christopher - BONNEY LAKE, WA

Jill was wonderful in her communication every step of the way. Whenever I had questions she was amazing in quickly responding - Jill is amazing!! - Angela - SNOQUALMIE, WA

She help me so much and easy follow through. Thank you so much!,, - Masako - Pacific, WA

she is absolutely the best especially during this covid time and made the process very very easy for me! i’ve very happy with the work Jill provided me! thank you so much!! - January - Seattle, WA

I literally cannot say enough about Jillian, she is amazing! She went above and beyond for us. Jillian always made sure we knew what to expect and thoroughly explained every detail. Her knowledge and sincerity put us at ease and really made a stressful situation smooth. I would highly recommend Jillian and she will forever be our mortgage officer. - Gabriel - Snohomish, WA

Jill was wonderful in answering our questions and assisting in gathering the needed information! - Elisabeth - Seattle, WA

Jillian was always available to answer questions, and was proactive in helping out (find a path to lower interest rate, to waive inspection). I couldn't have hoped for better! I'm extremely grateful for her help and her reactivity! - Emilie - Shoreline, WA

Jill made things very easy for us and set us up for success . You can tell she wants her customers to receive the best fit for them as possible and cares for them as individuals. She has made us loyal customers to caliber, we know who to call when comes time for refinancing. - Sahara - Seattle, WA

Jill was so knowledgeable and helpful through the whole process, she made buying a home easy and helped us feel comfortable making such an important life decision. - Andre - Seattle, WA

- Darren - Seattle, WA

I’ve never had someone be so patient and explain and break down each category and exactly what each thing meant. It would have been very confusing but Jillian did an amazing job for us. She also gave us her contact number and told us to call anytime we had questions. We’ve never had such excellent customer service. I would recommend her in a heartbeat. In fact I already have told a few friends about her. - Harald - Renton, WA

Prompt replies to queries, careful attention to detail, speedy overall transaction. - Shireen - Seattle, WA

Timely communication, extra help with technical needs, convenient. - Stacy - Puyallup, WA

Jill was always available to answer any questions I had. She is very sweet person. - Timothy - Puyallup, WA

I had the best experience working with Jill. I’d recommend her to anyone and am confident they would have a great experience too. - Sean-Michael - Federal Way, WA

Jillian was super knowledgeable and very prompt in returning any questions we had. She made the process very smooth and we felt very confident and comfortable throughout. - Charlyn - Maple Valley, WA

This was my first refi and I had a bajillion questions but Jill took the time to answer all of them, even really late at night. I had a big check list of items to go through and gather and she was there to walk me through it or update me on what was needed to get this completed. With Jill’s help, this was the most painless loan process I have even been through. - Kyler - Port Orchard, WA

Jill was a real pro to work with and helped us out at every step of the way when we needed it. She is THE BEST!! - Michael

Jill was always easy to reach and available for questions. She made the process easy and fast! - Amy

Jill made the process so easy, clear and smooth for me. She helped me every step of the way and made sure that I understood the process. She was a pleasure to work with and I would recommend her to anyone! - Nicole - North Bend, WA

Jill was excellent at communicating and breaking down the process for us. She made the whole process go fast and easily. I really enjoyed working with her, and hope to use her for future mortgage needs. - Jessica

Jill was very informative, which was helpful, and made the whole process so much smoother. I felt like she always had our best interests at heart. I would highly recommend her. - Michelle

Jill was very thorough and knowledgeable in her explanation of the loan process. Her customer service was excellent. I felt like she treated our refinance’s as if they were her own - Patricia

Great communication, very informative and always kept us in loop. I highly recommend her made my refinance process stress free and satisfied with outcome. - Maria - Renton, WA

We have work with Caliber Home loans before, but this was our first time working with Jill Ricker and let me say I highly recommend her. She was very attentive and quick on to respond on our questions. Very informative and always kept us in loop with the process of our loan. Made the whole experience stress free for us. We thank her for all the hard work and will continue to send referrals. - Maria

4352 - Josh - North Bend, WA