Melanie was professional and very courtesy with all our interactions with her! - Cara - Sequim, WA

Anything I needed, the staff was there for me, night and day, holidays and weekends. - Jarred - Sequim, WA

We just felt well informed on the decisions we were making. Melanie kept in good contact the entire time and answered all our questions. We appreciated how straight forward the whole process seemed to be and are happy for the decision we made, which is very different from the way we felt about our original transaction to establish a home loan! - Travis - PORT ANGELES, WA

Melanie worked very quickly and communication was good! - Kevin - Sequim, WA

Melanie kept us very well informed and was a pleasure to work with! Worked diligently to get everything done so we could close on time! - William - Port Angeles, WA

Melanie was so helpful and wonderful to work with! From our first inquiry, through the preapproval process, the entire closing process, and everywhere in between she has been nothing less than amazing! We are so thankful we found her! She made purchasing our first home so straight forward and stress free! - Lindsay - Port Angeles, WA

In spite of all the restrictions caused by Covid-19, Melanie made everything work to get my mortgage through on time. I'd recommend her to anyone looking for good service. - Darlene - PORT ANGELES, WA

Melanie, was available 24/7 to answer any questions I had to make the funding part of my purchase as smooth as it could have gone. We juggled a refinance and a purchase at the same time and Melanie relieved a lot stress that I was feeling. - Craig - Bremerton, WA

Melanie helped us with any questions we had and kept us informed throughout the whole loan process. She went above and beyond to make sure we have everything we needed. She was absolutely wonderful to work with! We would definitely use her again and would highly recommend her to anyone looking to purchase their home. - Bryan - San Diego, CA

Melanie was professional and communicated details throughout - Teresa - Silverdale, WA

Melanie was very prompt and clear about what was needed and how to proceed based on our goals. It was truly a painless experience. The previous company we dealt with left us hanging for days to weeks at a time with question marks over our heads. Melanie gave clear timelines every step of the way so we knew right away what to expect. She was professional and diligent, even working for us on weekends and during her “time off.” We really appreciate all she did for us. Thank you! - Joseph - Forks, WA

Everyone involved was very professional and extremely knowledgeable, as a result everything moved along very smoothly with no stress on us. We got exactly the financing deal we were asking for too. This was the first time ever that I did not find that annoying last minute fraction of a percent surprise addition to the interest rate that make you feel bad about the package. Not this time, I feel great about the whole process. Thank you Melanie Pilgrim and Caliber Home Loans. Sincerely H&K - Henry - Sequim, WA

Melanie was proactive in all respects, made a little more complicated by the pandemic and title-in-trust for the property. I especially appreciated her immediate communication of changes and progress. - Loretta - Tacoma, WA

- Todd - Port Angeles, WA

I really enjoyed working with Melanie and would definitely work with her again! Her service was so great that I chose to pay a little extra just to work with her and it was worth it! - Mahina - Port Angeles, WA

Melanie is very knowledgeable and proficient and worked closely with us during every step of the refinance process. As a result we were prepared for all requests for information and documentation through to closing. It was a pleasure to work with someone so professional. - Paul - Port Angeles, WA

Excellent customer service. - Jennifer - Fresno, CA