EVERYTHING! :D - Bailey - Aberdeen, WA
09/14/2022

Great communication and problem solving, super friendly, very helpful. Made the entire mortgage process very easy - John - Shelton, WA
09/11/2022

This is my first time buying a home and the process was super streamlined and simple considering the extensive paperwork and complicated nature of purchasing a home. - Christina - Shelton, WA
09/11/2022

Availability and attitudes - Jeramy - SHELTON, WA
09/11/2022

Availability and attitudes - Jeramy - SHELTON, WA
09/11/2022

Couldn't have asked for better service. Brandy was on top of everything. Her level of communication exceeded my expectations. I never dreamed my home loan could go through so quickly and so smoothly. - Jill - Olympia, WA
09/05/2022

Reliable, hard working, provides all possibilities, walks you though all the paperwork if you need and very attentive to all family situations. Cannot rave more about everyone who works there! - Judy - Olympia, WA
09/02/2022

Personalized consistent communication. - Sidney - Tumwater, WA
09/02/2022

Personalized consistent communication. - Sidney - Tumwater, WA
09/02/2022

Very knowledgeable and helpful staff, funded in record time. - Lisa - Shelton, WA
07/17/2022

Professional, kind and organized team. - Larissa - Olympia, WA
07/15/2022

Professional, kind and organized team. - Larissa - Olympia, WA
07/15/2022

So easy to work with! Helpful and prompt every step of the way. Would 100% recommend to friends - Allison - OLYMPIA, WA
07/12/2022

The people, and drive they had and the communication - Melissa - Yelm, WA
07/08/2022

Team Nelms is the best! - Neal - OLYMPIA, WA
07/06/2022

Everyone was so nice and helpful. Amanda is the best!’ - Teresa - Lacey, WA
07/03/2022

Just made everything so easy and we’re friendly. Also never felt pressured to go forward with our refinance! - Matthew - Rainier, WA
07/01/2022

Brandy and the team at Caliber are amazing. They answered all the questions that we had and guided us through our first home loan. They explained everything in terms that where easy to understand and they made us feel like we where there top priority. Thank you all so much, you will be my first call for any future loans. - Lane - Lacey, WA
07/01/2022

You and Alexis were there for us every step of the way! We needed extra help getting through this process. You were kind and courteous. We really appreciated the ease that you made it, no matter how complicated it was for us :) - Nancy - Lacey, WA
06/30/2022

She took the time to answer our questions and break down the process. Communication was great! - Benjamin - Yelm, WA
06/25/2022

She took the time to answer our questions and break down the process. Communication was great! - Benjamin - Yelm, WA
06/25/2022

Great communication and explanation of the process and what it would look like and mean. Responded quickly - Emily - Shelton, WA
06/17/2022

Everyone was very responsive as I had to do multiple offers in this market and then they helped when things came up in underwriting - Tania - Olympia, WA
06/16/2022

Everyone was so kind and communication was so good! - Michelle - Olympia, WA
06/10/2022

There was consistent communication throughout the process. We bought at the top of our price range and the quick response with estimates on cash to close and monthly payments allowed us to be competitive in the offer process - John - Shelton, WA
06/03/2022

Hope Buck made it great! - Debra - Tumwater, WA
05/24/2022

Professional and efficient - Victoria - YELM, WA
05/15/2022

Worked really hard and made it all come together faster than we could have hoped! - Cris - Seattle, WA
05/13/2022

Thanks, Brandy! - Heidi - Olympia, WA
05/12/2022

THEY EXPLAINED EVERYTHING AS WE WENT ALONG THE PROCESS. I WAS VERY IMPRESSED WITH THEIR CUSTOMER SERVICE. - Victoria - Olympia, WA
05/11/2022

Frequent and continuous communication and responsiveness when we needed questions answered. A joy to work with! Thank you Team Nelms! - Tess - Tumwater, WA
04/30/2022

From initial application interview with Brandy until our new home was funded was a very quick process. They were able to work with my unique employment situation, which I thought may have been a huge hurtle, but to them it was barely a bump in the road. The entire team’s communication was amazing and they all made this experience feel like it mattered as if they themselves were purchasing this home. Thanks again to Brandy and the entire Nelms Team! - Brian - Tenino, WA
04/30/2022

Communication at every step. - Lenna - Union, WA
04/25/2022

As an extremely type A person, I really appreciated the prompt responses to my questions. - Grace - Olympia, WA
04/25/2022

Amanda and Alexis were amazing through the entire process, answering all of my questions no matter how big or small and they worked to get everything done before my surgery date so I had one less thing to worry about! - Angela - Olympia, WA
04/23/2022

As a first time home buyer I was anxious and had many questions which were easily and kindly answered. Also very fast response time! - Julia - Centralia, WA
04/20/2022

Expectations were clear and our goals were met, thanks for all the great help. - Zachary - Olympia, WA
04/02/2022

Communication was great, everyone was extremely helpful throughout the process. Thank you! - Nichole - Tumwater, WA
04/01/2022

I needed to process my loan quickly. She made it easy and I was able to close in time. Great Service! - Shelly - MONTESANO, WA
03/31/2022

Brandy's team is very responsive, friendly, and informative. - Kendra - Olympia, WA
03/30/2022

Brandy and the team did a great job really helped us understand the home buying process etter - Mitchell - Yelm, WA
03/18/2022

This is my 5th or 6th transaction with this lender. Nothing less then extraordinary service each and every time! - Matthew - Graham, WA
02/14/2022

The people we worked with are fantastic! - Kevin - Rochester, WA
02/12/2022

Fast and easy service! - Karoline - Rochester, WA
02/08/2022

The process was transparent, easy to understand, and the team kept us informed along the way. - Jessica - Olympia, WA
01/13/2022

This is my second time working with Brandy Nelms and her team.. and I’ll do it again! Easy to work with. Easy to get ahold of. Very pleasant and kind. Extremely informative. - Bryan - Rochester, WA
01/11/2022

Very friendly and willing to answer questions. Also kept up things needed in order to close efficiently. - Jeramy - Shelton, WA
11/28/2021

The whole team was helpful and responsive! - Joshua - OLYMPIA, WA
10/24/2021

Brandy and her team are amazing! They were on top of communication and ahead of time for delivery of documents to escrow. I honestly couldn’t be happier with the product and service I was provided. With a decision as important as THE MOST MONEY YOU WILL LIKLEY SPEND IN YOUR LIFE, I think folks need to consider, I need to go with someone I can trust who is knowledgeable, who can get the job done and do it well. I knew I could trust my choice, and remained confident start to finish. I can confidently recommend Brandy and her team to take care of my friends and family and their important home financing needs. - Janine - Olympia, WA
10/22/2021

Amanda Walker lead us through the process with precision and knowledge. She was exceptionally attententive and compassionate to our situation. - James - OLYMPIA, WA
10/02/2021

Wonderful people to work with! Very responsive and helpful! - Maryam - Olympia, WA
09/29/2021