I very much appreciated the support and explanations that I received from Brandy and the team that helped me stay involved and informed. It was my first time purchasing a home and I was pleased with the low level of stress that working with this team helped me to maintain. - Shahaela - Olympia, WA
10/31/2022

I very much appreciated the support and explanations that I received from Brandy and the team that helped me stay involved and informed. It was my first time purchasing a home and I was pleased with the low level of stress that working with this team helped me to maintain. - Shahaela - Olympia, WA
10/31/2022

Quick responses to my questions by Brandy, Hope and Alexis. Always polite and friendly. - Joshua - Tumwater, WA
10/29/2022

Communication, professionalism and responsiveness. - Jill - OLYMPIA, WA
10/18/2022

They were able to answer any of our questions or concerns in a timely manner and they were able to make it all happen so we could close on our new home a few day's early ! - Tosha - Idaho Falls, ID
10/13/2022

They were able to answer any of our questions or concerns in a timely manner and they were able to make it all happen so we could close on our new home a few day's early ! - Tosha - Idaho Falls, ID
10/13/2022

Excellent customer service and answered questions quickly. - JoAnne - OLYMPIA, WA
09/28/2022

EVERYTHING! :D - Bailey - Aberdeen, WA
09/14/2022

Great communication and problem solving, super friendly, very helpful. Made the entire mortgage process very easy - John - Shelton, WA
09/11/2022

This is my first time buying a home and the process was super streamlined and simple considering the extensive paperwork and complicated nature of purchasing a home. - Christina - Shelton, WA
09/11/2022

Availability and attitudes - Jeramy - SHELTON, WA
09/11/2022

Availability and attitudes - Jeramy - SHELTON, WA
09/11/2022

Couldn't have asked for better service. Brandy was on top of everything. Her level of communication exceeded my expectations. I never dreamed my home loan could go through so quickly and so smoothly. - Jill - Olympia, WA
09/05/2022

Reliable, hard working, provides all possibilities, walks you though all the paperwork if you need and very attentive to all family situations. Cannot rave more about everyone who works there! - Judy - Olympia, WA
09/02/2022

Personalized consistent communication. - Sidney - Tumwater, WA
09/02/2022

Personalized consistent communication. - Sidney - Tumwater, WA
09/02/2022

Very knowledgeable and helpful staff, funded in record time. - Lisa - Shelton, WA
07/17/2022

Professional, kind and organized team. - Larissa - Olympia, WA
07/15/2022

Professional, kind and organized team. - Larissa - Olympia, WA
07/15/2022

So easy to work with! Helpful and prompt every step of the way. Would 100% recommend to friends - Allison - OLYMPIA, WA
07/12/2022

The people, and drive they had and the communication - Melissa - Yelm, WA
07/08/2022

Team Nelms is the best! - Neal - OLYMPIA, WA
07/06/2022

Everyone was so nice and helpful. Amanda is the best!’ - Teresa - Lacey, WA
07/03/2022

Just made everything so easy and we’re friendly. Also never felt pressured to go forward with our refinance! - Matthew - Rainier, WA
07/01/2022

Brandy and the team at Caliber are amazing. They answered all the questions that we had and guided us through our first home loan. They explained everything in terms that where easy to understand and they made us feel like we where there top priority. Thank you all so much, you will be my first call for any future loans. - Lane - Lacey, WA
07/01/2022

You and Alexis were there for us every step of the way! We needed extra help getting through this process. You were kind and courteous. We really appreciated the ease that you made it, no matter how complicated it was for us :) - Nancy - Lacey, WA
06/30/2022

She took the time to answer our questions and break down the process. Communication was great! - Benjamin - Yelm, WA
06/25/2022

She took the time to answer our questions and break down the process. Communication was great! - Benjamin - Yelm, WA
06/25/2022

Great communication and explanation of the process and what it would look like and mean. Responded quickly - Emily - Shelton, WA
06/17/2022

Everyone was very responsive as I had to do multiple offers in this market and then they helped when things came up in underwriting - Tania - Olympia, WA
06/16/2022

Everyone was so kind and communication was so good! - Michelle - Olympia, WA
06/10/2022

There was consistent communication throughout the process. We bought at the top of our price range and the quick response with estimates on cash to close and monthly payments allowed us to be competitive in the offer process - John - Shelton, WA
06/03/2022

Brandy and the team did a great job really helped us understand the home buying process etter - Mitchell - Yelm, WA
03/18/2022

This is my 5th or 6th transaction with this lender. Nothing less then extraordinary service each and every time! - Matthew - Graham, WA
02/14/2022

The people we worked with are fantastic! - Kevin - Rochester, WA
02/12/2022

Fast and easy service! - Karoline - Rochester, WA
02/08/2022

The process was transparent, easy to understand, and the team kept us informed along the way. - Jessica - Olympia, WA
01/13/2022

This is my second time working with Brandy Nelms and her team.. and I’ll do it again! Easy to work with. Easy to get ahold of. Very pleasant and kind. Extremely informative. - Bryan - Rochester, WA
01/11/2022

Very friendly and willing to answer questions. Also kept up things needed in order to close efficiently. - Jeramy - Shelton, WA
11/28/2021

The whole team was helpful and responsive! - Joshua - OLYMPIA, WA
10/24/2021

Brandy and her team are amazing! They were on top of communication and ahead of time for delivery of documents to escrow. I honestly couldn’t be happier with the product and service I was provided. With a decision as important as THE MOST MONEY YOU WILL LIKLEY SPEND IN YOUR LIFE, I think folks need to consider, I need to go with someone I can trust who is knowledgeable, who can get the job done and do it well. I knew I could trust my choice, and remained confident start to finish. I can confidently recommend Brandy and her team to take care of my friends and family and their important home financing needs. - Janine - Olympia, WA
10/22/2021

Amanda Walker lead us through the process with precision and knowledge. She was exceptionally attententive and compassionate to our situation. - James - OLYMPIA, WA
10/02/2021

Wonderful people to work with! Very responsive and helpful! - Maryam - Olympia, WA
09/29/2021