Awesome communication and quick replies to questions. We used them for our mortgage and then a refi and were very satisfied both times. - Wendy - Federal Way, WA

Very simple process - Martin - Federal Way, WA

Communication, going above and beyond to help us close early, friendliness, working after regular business hours. - Austin - Olympia, WA

Thank you for being so responsive and helpful. You explained the details in ways I understood and always responded swiftly and kindly. I felt completely supported through an intimidating process. I couldn’t be more pleased. - Dawn - Tumwater, WA

From start to finish everything was done with ease. Simple process! Thank you. - James - Shelton, WA

Amanda Walker lead us through the process with precision and knowledge. She was exceptionally attententive and compassionate to our situation. - James - OLYMPIA, WA

Amanda Walker lead us through the process with precision and knowledge. She was exceptionally attententive and compassionate to our situation. - James - OLYMPIA, WA

Her prompt response to question and concerns! - Roberto - OLYMPIA, WA

Everything thanks for your hard work. - Jonathan - Lacey, WA

I appreciated the way Brandy and her team were able to quickly answer my questions and make time for a quick call at all stages of the process. I never felt rushed as a first time home buyer and they were always patient. They were able to get paperwork done very timely and were very clear on what I needed at each stage. Would highly recommend. - Caroline - OLYMPIA, WA

Great communication, patiently and quickly responded to all questions, and we were able to get everything done and close early! Thank you so much! - Sadie - Shelton, WA

Wonderful people to work with! Very responsive and helpful! - Maryam - Olympia, WA

Wonderful people to work with! Very responsive and helpful! - Maryam - Olympia, WA

Brandy's team was on top of it! Communication was consistent and terrific and the team's efforts on our behalf was outstanding! - Emily - Olympia, WA

My 2 experiences were absolutely flawless, I don't thin any other company could have handled my business any better. I say they change their name to Angels handling Mortgages - Roy - Olympia, WA

It was quick - Michael - Yelm, WA

Brandy and her team are fabulous! Brandy and Amanda are super responsive and easy to work with. They made the home buying process smooth and as stress free as possible. They worked well with all parties involved in the process, helped answer any questions, and followed through on all communication. I would highly recommend them. - Meagan - Palm Desert, CA

Easy to work with, very responsive, and appreciated the thoughtful gifts (chocolates and moving supplies!). - Charlene - OLYMPIA, WA

Brandy and the team are awesome thank you caliber homes - Scott - Lacey, WA

Brandy & her team were all polite, understanding & patient with us. - Sharon - Lacey, WA

Brandy and the entire team ( especially Amanda and Alexis) were fabulous at providing consistent communication we valued with weekly updates. Everyone was assessable for all our questions. Truly excellent service! - Roberta - Sequim, WA

Great communication….very streamlined and quick. Thank you! - Sarah - Olympia, WA

Thank you all for helping us first secure our 1st home (1yr ago) and then again to ensure we were able to take full advantage of the market and use our equity to reduce our costs and maintain a favorable loan. I wish I had more expendable income so I could work with you and your team on investments. It's only a matter of time. Thank you all soo much - Gregory - Olympia, WA

Your team was so easy to work with! The email responses I got were super quick, and they kept me informed all along the process! - Sarah - Tumwater, WA

Excellent communication. The timely manner for receiving information and quick responses to questions by Brandy and Amanda made the experience easy. - Anita - Olympia, WA

Very helpful and professional. Good updates and quick response to questions. - Theodore - Olympia, WA

Alexis was amazing, we loved working with her. This was the fastest refi ever and it was because she was so on top of things. We loved the updates throughout the process and the clear and open communication. We’re very happy with our overall experience!! - Alexandria - Tacoma, WA

The personal service we received was outstanding. From the start of the process to closing, personal guidance and assistance was always available. - James - OLYMPIA, WA

Brandy and her team are awesome! Very friendly, fast and efficient. Would definitely recommend! - Julie - Tumwater, WA

Brandy and her team are awesome to work with. Patient and responsive with all my crazy questions. - Eleanor - Lacey, WA

It all went smoothly and I was able to communicate with all the staff in a timely manner. - Tyler - Shelton, WA

Caliber and it's staff made it easy, thanks so much! - Kristin - Lakewood, WA

Yes for sure - Vantone - Lakewood, WA

All the ladies at caliber are super women. They work so hard to make sure things get done quickly and the correct way to make your experience the best it can be. We have used them for several years and don't plan to go anywhere. - Kendra - Olympia, WA

Super organized team with someone always ready to answer important questions even on a weekend or evening. Really had solutions for the best value in a loan product. More on top of the process then any lender I have had. - Susan - La Conner, WA

Caliber was responsive, friendly and easy to deal with. - David - Olympia, WA

Easy to work with and responsive when needed. Thanks! - Katherine - Olympia, WA

Your process is fast and efficient. - Robert - Lacey, WA

Amanda Keith was wonderful to work with! - John - Olympia, WA

Friendly, efficient and great communication! - Shauni - Olympia, WA

The timely updates. And clear communication. - Timothy - Olympia, WA

Excellent communication! With quick, kind, and thorough responses, Brandy and her team at Caliber brought a sense of ease to a particularly stressful process. I could not recommend them more! - Heather - Olympia, WA

Fantastic all around!! - Charles - Montesano, WA

Very quick and easy process. You guys made the whole thing stress free and enjoyable! - Charles Jon - GRAHAM, WA

Easy peasy - everything was smooth sailing. Brandy and her team were great at communicating and making me aware of everything that was going on each step. Couldn’t be happier. - Merrie - OLYMPIA, WA

Everything. - John - Lakewood, WA

Team Nelms continues to impress beyond any set of expectations that a person may have when trying to apply for a mortgage or refi. They are efficient, honest, friendly, funny, and above everything else prime examples of a successly run local business. Brandy and both Amanda's are the reason we were able to accomplish so much with our house. Thank you again!! (Insert funny gif or tik tok) - Andrew - Olympia, WA

The whole team was so helpful. - Rebecca - Olympia, WA

This was very new and scary moments in our life. My wife and I moved to Washington from So Cal and we were very nervous about the move. Thanks to Caliber we were more laid back and secure about our move. A great team of people. - Earl - Olympia, WA

The communication from Brandy Nelms and Amanda Walker was excellent. We were kept informed via frequent emails and phone calls. They walked us through each phase flawlessly. They really seemed to care about our loan and patiently explained what we needed to do. We felt confident in their leadership and obvious experience. We would highly recommend them to anyone seeking a home loan. - Donita - Olympia, WA

Smooth and quick. Everyone was very helpful. Will be back! Amanda rocks!!!!! - Diane - Tumwater, WA

Very friendly and knowledgeable - Salah - Auburn, WA

Excellent communication throughout the process. We’ve refinanced before this and were familiar with the steps. Everyone we spoke to throughout the time between starting and closing, was great at explaining what was needed to close on time. We hit some hiccups that were no fault of the team, but they helped pushed through. I appreciate all the attentiveness to ensure a smooth transition. - Geoffrey - Shelton, WA

Brandy’s team was amazing per usual, we love working with them!! - Eric - TUMWATER, WA

Brandy’s team member Amanda was so thorough and prompt with answering the random questions and surprise situations that come up during a mortgage process. - Sarah - Olympia, WA

Quick response times to any questions I had. - Tanya - Tumwater, WA

The Caliber team (Amanda, Alexis and Brandy) made the process so easy. Communication was fantastic, each of them were so knowledgeable and someone was always available to answer our questions right away, they provided routine and timely updates as things were progressing and we always felt confident that we were working with the best team possible to purchase our new house! We are so thankful that we chose this team to work with. - Melanie - Olympia, WA

The entire team made the process so easy. I appreciate the ease and professionalism. - Lisa - Olympia, WA

Great communication and regular updates to let me know where I was in the process. I never felt left in the dark. - Ludmila - Tumwater, WA

It was very fast and efficient. There was plenty of communication throughout the process so it never felt stressful. - Amanda - Olympia, WA

The way you kept us informed of what was to happen next, and we appreciated that the most 👍 - Jeanette - OCEAN SHORES, WA

We could not have received better service. We were selling a home in Portland and buying a home from a distance. You were always available to talk with us and help us which made the transition from Portland to Olympia feel seamless. - Karen - Tumwater, WA

The team was quick to contact us after I submitted the loan application and they were great about keeping us informed as to where we were in the process. They answered any questions we had and were constantly communicating as to what was next. They were amazing to work with and the made the process stress less. - Cayleyana - SHELTON, WA

Working with Brandy and her team was an amazing experience! They were amazing at contacting us to get the loan process started and while in the process of completing the loan. They were great about keeping us updated throughout the process and they answered any questions we had and were an amazing resource. I highly reccomend them, I am so happy that we decided to use them for our loan. When we first applied for a home loan we applied through our bank and were getting no where with getting assistance from the bank and I was feeling frustrated, when we applied through Brandys team they were very quick to get the ball rolling. They made the process a breeze and it was not stressful. - Cayleyana

Brandy and her team stayed in constant communication, supported me through my anxiety and made this an easy process. Thanks to Brandy and her team, my husband and I are 1st generation home owners! She is truly amazing. - Chrishen - SHELTON, WA

Fast service and great communication - Stacey - Shelton, WA

Brandy is very polite, quick to respond to questions, and a pleasure to work with! - Terry - Olympia, WA

I was kept updating and informed of the whole process to the final closing of escrow, and my wife and I were very satisfied with your company. - Louis - OCEAN SHORES, WA

Amanda Walker is all all star! - Adam - Aberdeen, WA

This is my third mortgage with Brandy Nelms and her team and I couldn't be happier. With each mortgage things have become easier and more intuitive. I appreciate the timely responses, clear answers, and the pace of the overall process. I have already recommended two friends to work with Brandy and I anticipate recommending others in the coming years - Ian - Olympia, WA

Very fast close. Handled all complications quickly and competently. Great communication and a team so there was someone available when needed. - Andrea - Lacey, WA

I had very good communication with Bandy's team. There was a willingness to move the process forward to meet a tight schedule. Thanks! - Rachel - Olympia, WA

The process was smooth and very timely. Brandy’s team remained in communication with us, providing updates and answering any questions we had. - Dawn - OLYMPIA, WA

Prompt communication. Kudos to Amanda for great customer service. - Alexis - Olympia, WA

This was such a great experience. An easy, smooth transition and I was always in the know. Thank you all for everything!!! - Misty - Tumwater, WA

Everybody at Caliber Home Loans was absolutely terrific. Amanda was absolutely the best ever. The front desk girl when you came into the office Brandy and her team are top notch was excellent everybody in there is top-notch - Shelly - UNION, WA

Exceptional experience!! I am a first time buyer and your company made this process so simple and understanding for me. - Shawn - Tumwater, WA

The pre-approval and mortgage process has been the best I’ve ever experienced by far. Your timely communications and information helped so much. - Michele - Olympia, WA

Your personal connection with our family and your understnding our needs. - James - Tumwater, WA

Brandy and the team are always so helpful and quick to respond to any questions. We really enjoy working with them. - Stacy - Winlock, WA

Your customer services is on point! - Jimmy - Olympia, WA

Brandy and Amanda made my experience stress-free and simple for me! - Erin - Shelton, WA

The experience with caliber home loans was beyond our expectations. Communication was easy and accessible at all times. It was great to feel someone had our back at all times. Thank you! - Cynthia - Shelton, WA

The prompt communication - Gregory - Centralia, WA

Brandy and her team are just awesome! They even try to answer questions we have about other things too - Katelyn - Centralia, WA

Amanda checked in on us regularly throughout the house buying process and turned around our requests for specific estimates very quickly, even at the end of the day. Brandy called me to explain about 22ad financing after hours, which gave us the confidence we needed to adjust our offer and sign the vcontract that same evening. The sellers wanted to move fast and your team supported us in doing so. - Luritta - Olympia, WA

Zero headaches, quick answers to any questions, a friendly team - and a smooth transaction! What more could a buyer want? - Daniel - Olympia, WA

Ease of communication, weekly check in, special extra moving goody box - Elizabeth - Olympia, WA

Was helpful, made the process simple, always had quick responses to questions and was very easy to communicate with. - Michelle - Lacey, WA

Wonderful! Thank you! - Cris - Lacey, WA

Thank you for your quick action taking and communication. - Malia - Tacoma, WA

Personalized and friendly interactions with staff. - Louis - Olympia, WA

All the staff were knowledgeable, friendly and communicative! We've used them for multiple home purchases and a refinance with zero complaints. We have and will continue to recommend them to friends and family! - Joshua - Poulsbo, WA

Thank you Team Nelms! This is our third experience with Caliber Home loans, two home loans and a refi, and each one has been absolutely flawless! They make the whole process smooth and easy for you. They are super fast as well as professional, yet friendly, warm and very kind. We trust them 100% and enthusiastically recommend and refer them to everyone we know! Team Nelms and Caliber will absolutely be our lenders for life!! 🙏🙏🙏 - Tabitha - Poulsbo, WA

That was easy. - Timothy - ALLYN, WA

Awesome team to work with! - Cameron - Gig Harbor, WA

Brandy and her team went above and beyond to my home purchase as smooth as possible. Couldn’t have asked for a better team. - Jeremy - Lacey, WA

Brandy and team made the refinance experience simple and easy! - Fredrick - TENINO, WA

The staff was extremely nice and professional. I was able to talk to a person and they always answered there emails in a timely manner. This was my first home purchase and the team was very understanding. I sometimes felt overwhelmed with some of the paperwork. I know because of covid19 we were not able to meet face to face. I hope things improve and the next time i am able to get a more personal interaction during the home buying process. - Michael - OLYMPIA, WA

x - Thomas - Olympia, WA

I had such a smooth experience buying my home! Responsive, friendly, helpful. - Jennie - Olympia, WA

The caliber team is amazing!! From the day one of my refinancing to the closing, they went above and beyond. Customer-oriented and absolutely amazing professionalism they have. - Hyo - Lacey, WA