Clear tiered financial breakdowns. Great overall support. - Tyeson - Yelm, WA

Brandi and everyone at Caliber Loans was just wonderful! Super fast on communication! - Kory - Chehalis, WA

The communication was very thorough and timely. - Callie - Tumwater, WA

They were always happy to help with whatever questions I had and they never seemed irritated at the many questions. - Cody - Centralia, WA

Customer service is priceless, especially when it comes to one of the biggest purchases we will make in our lifetime. Thanks again! - Benjamin - OLYMPIA, WA

Everyone that I spoke with with caliber was very helpful always gave me updates on my loan. It was a very pleasant experience. Thank you very much ladies! - Meghan - Shelton, WA

I had a great experience with Caliber home loan and recommend her as a wonderful partner to perchance your house. - Jeena - Lacey, WA

Great people, great service! - Mark - ROCHESTER, WA

Brandy and her team were always quick to reply to my emails and phone calls and were next level in their customer service. They made our lending experience so painless and easy to manage. I have already recommended her to others and will continue to do so. - Paul - Tumwater, WA

Brandy was very responsive, organized, and made the entire loan process easy! She was very friendly and I enjoyed working with her and her team. - Alice - Olympia, WA

Brandy and Amanda were very efficient and responsive and kept our loan on track to close on time. Brandy would respond quickly to my early morning emails, which is amazing, wasn't expecting a response until normal working hours. Amanda really went the extra mile with her follow up on our appraisal, which was delayed, but we managed to receive it in time to meet our close date. Brandy Nelms team is a great asset to Caliber. Caliber is fortunate to have them. - Edward - Bellingham, WA

Amanda was great to work with and always got back to me real quick! - Ryan - Rochester, WA

Brandy is a wonderful person to work with. She is prompt and easy to talk to. I appreciate all that she has done. - H - ROCHESTER, WA

Having worked with several mortgage companies in the past, I can confidently say that Brandy and her team are top notch, and truly the best at what they do. I was so impressed with how seamless and smooth our loan process was, and can attribute that experience to their high level of professionalism, excellent communication, and super efficiency. Thank you so much Brandy, and Amanda for making our home buying experience a joy! - John - Shelton, WA

Everything was completed electronically, and communication was clear and consistent. Everything went according to plan every step of the way. Can’t ask for more than that. Thanks, Haley - Haley - OLYMPIA, WA

Very easy to communicate, folks answered all our questions as first time home buyers we had a lot! - Samantha - Tumwater, WA

Considering there was no face to face contact with Brandy because of covid-19, all went smoothly. Kept us informed during our refinancing process, and quick response to our emails. - Dawn - OLYMPIA, WA

I want to thank Brandy and Amanda at Caliber Home Loans. They both are very helpful and took the time and patience to answer all of our questions. We had a few obstacles to jump over and they worked very hard to get everything finished on time. Excellent customer service and will definitely be referring them to anyone we know! Thank you! - Sheena - OLYMPIA, WA

. - Heather - Olympia, WA

Brandy and her team were helpful and supportive, answered all my questions and I could practically everything online which was a huge help! - Whitney - OLYMPIA, WA

- Daniel - Olympia, WA

She always got back to me quickly and everything was nice and easy. - Nevin - OLYMPIA, WA

It was simply a wonderful experience thank you very much!!!! - Frank - Olympia, WA

We were so grateful for the constant communication. We received some documentation that was incorrect and when I reached out about it, it was remedied right away. We are very grateful for brandy answering all of our little questions too! - Haley - OLYMPIA, WA

Brandy and her team are so nice to work with. They responded to our questions quickly, kept us on track, and gave us frequent updates on our closing. A very professional team with great customer service! - Lynn - OLYMPIA, WA

. - Tracey - OLYMPIA, WA

Brandy and Amanda did a great job for us. Good communication through email and phone. Finished on time or before and an overall great experience. Thanks! - Michael - OLYMPIA, WA

This is the second time we have used Brandy for our home loan needs! She was as fantastic as the first time. We also really enjoyed doing business Amanda Walker and thank her and Brandy tremendously for keeping us informed and making this process as smooth as possible! - Manuela - RAINIER, WA

Brandy and Amanda are awesome! Great customer service, responsive, very efficient and always accurate. They are a pleasure to work with! - Marian - OLYMPIA, WA

Brandy and her team were fantastic. They helped us understand the process and kept us very informed for our options and financial situation. - Mariah - Olympia, WA

I really appreciated the weekly communications and updates to let us know where things were at. Also liked how you provided at my request, a comparison of how much we save from the choices of loans. Helped me be better informed about my decisions. Thank you! - Nicholas - LACEY, WA

Brandy is very detailed and communicates very well. This made the whole process run very smooth. - Adam - RAINIER, WA

Thanks, Brandy. - Timothy - Olympia, WA

The process was easy, and Brandy kept us updated on what was happening with the process. - Corrie - Olympia, WA

I was a first time home buyer. Brandy and Amanda made the entire process a breeze and walked me through every step. I highly recommend them. - Andrew - Algona, WA

Very helpful and informative throughout the process. - Dennis - OLYMPIA, WA

Communication was clear, effective and timely. Overall, great customer service - Kelly - Lacey, WA

Friendly, efficient, professional. Very nice to work with entire staff. - Sharon - Deer Park, WA

Caliber is very fast and responsive. if i had any issue i would email them and they would email me back within minutes. they were great to work with. I would recommend Caliber to all my friends and family who are trying to buy a house. - Megan - TOLEDO, WA

Amanda and Brandy were always available to answer my questions, and very friendly! Although covid-19 prevented us from meeting in person, I still felt like they provided a personal touch and felt like part of my team. - Amanda - Shelton, WA

Brandy and her team were. Very responsive to my needs and concerns as we went through the process together. - Jerrold - Olympia, WA

Team Nelms has been outstanding and very responsive throughout our purchase and subsequent interest rate refinance process! Good job Team Nelms! - Dennis - LACEY, WA

Very good and answered all my questions . - Sophal - OLYMPIA, WA

Great communication. Great service. Great flexibility. Great coordination with other service providers. Brandy and her team made this a very smooth process from loan application to closing. - Micah - Olympia, WA

Even during the time of COVID-19 and changes in face to face contact, we had so much personal, supportive interaction with Brandy and her team! They were always readily available by phone and email. I never felt like any of my questions were brushed off or too small to receive a quick answer. Though buying our home was stressful, it was made a less stressful experience because of Brandy and her team! - Tina - Tumwater, WA

Brandy and Amanda were amazing and so helpful every step of the way! Thank you! - Gina - Olympia, WA

An absolute privilege to work with. Will use again and again. - Skyler - Shelton, WA

Always responsive to questions and the entire process went smoothly. Great job Team Nelms!!!! - Kelley - Lacey, WA

Working with Brandy and her team was amazing! They are professional and easy to work with! I enjoyed everything about my experience! - Christopher - Lacey, WA

Brandy and her team at Caliber did a great job for us and we highly recommend them. - Andre - Olympia, WA

The great thing about Brandy and her team is that they take a complicated and intimidating process and break it down into simple manageable steps. Sometimes it was hard to keep track of which email I needed to pay attention to first. This was mitigated by giving us a heads up when something was sent. Overall getting a loan with you was SO easy and painless. Thank you! - Alexandra - Olympia, WA

Amanda Keith and Brandi were so helpful with my loan process and compassionate to my lack of knowledge of the process. I really appreciated the weekly updates. Anytime I had a question I received a response in less than an hour. They were honest and very detailed with my options. When one was not available the other stepped up to keep me updated and the process moving. They really show their appreciation to their customers and for that I will continue to support and recommend their team! - Terrie - Olympia, WA

Great customer service - Jackson - Olympia, WA

Just an all around smooth and easy experience. Always friendly - Laurel - Shelton, WA

Everybody was so amazing and so nice! They made the process so easy and nonstressful. I highly recommend them to anyone! - Jessica - Shelton, WA

The communication and the ease of a streamlined servive was pleasant and professional. - Joseph - Lacey, WA

Any questions I had were answered and answered quickly. Your team made it easy and less stressful along the way! Thank you! - Alexis - Olympia, WA

Brandy and her team were always pleasant and answered all of our questions.. Everything went as described. Mike Giovanni - Micheal - Olympia, WA

- Larry - Olympia, WA

Brandy and her team are the best! I appreciate honesty and professionalism above all else when dealing with money matters. A+++ - Natalie - Olympia, WA

Great service, made the entire process very easy. - Amie - Shelton, WA

Whole process was easy and we were updated regularly along the way - Jason - Shelton, WA

Brandy and Amanda are great. We will continue doing all of our home loans through Caliber!! - Nicole - Centralia, WA

Working with you guys has been a breeze! You made my first home buying process phenomenal! Thank you! - Aron - Elma, WA

Team Nelms helped me in a timely fashion. Brandi has a great team and she helped me get the necessary loan in order to acquire my very first home. The process was simple and straight forward if you are looking to own a home—- I would highly recommend working with Brandi and her team. - Ricardo - Tacoma, WA

Brandy and her team are wonderful and clear communicators! - Penelope - Olympia, WA

Brandy and her team are simply the best! This is our 3rd or 4th time working with Brandy and our second with Caliber— we wouldn’t think of going elsewhere for our home lending needs. The communication Amanda and Brandy provide is always clear and timely. Thanks for another smooth and wonderful transaction! Jenn and Shane Willms - Shane - Olympia, WA

Very professional team, fast, very responsive and detail oriented. A pleasure to work with. - Gerhard - Olympia, WA

Everything in the entire process was handled very professionally and personally I was always informed of every detail and felt like the highest priority! - Matthew - Kalama, WA

Excellent customer service! We always felt like Brandy and her team were working quickly and diligently at every turn for us. They were always available to answer questions and help us through the process at any time. We re amazed at how smooth and simple this process was for us. Thank you! - Jana - Centralia, WA

Branch manager Brandy Nelms explained everything we needed to understand as new home owners and made the initial process of applying for the loan less daunting. Loan consultant Amanda Keith kept track of the whole process and sent me regular updates on what was going on, she also answered all my e-mails immediately. The online system is very good too, easy to add a loan and schedule automatic payments. Our experience with Caliber home loans was great and we would definitely recommend them! - Huda - Lacey, WA

Brandy, Amanda W., and Amanda K are always a pleasure to work with. They answers questions quickly and explain the answers so that it can be understood. They are very friendly and professional. I strongly recommend them to anyone looking to buy or refinance their home. - Rachel

Brandy and Amanda Keith are amazing at what they do. They work with you and let you know what all your options are before committing to something. I refinanced with Caliber Home Loans and am so happy to have worked with an amazing team. Amanda and Brandy are highly communicative and send updates to you. They are quick to respond no matter what time of the day it is. Thank you Brandy and Amanda! - Karoline

Brandy Nelms and her team made our refi easy peasy! We couldn’t be happier with the process from start to finish! Thank you for taking care of us! Would highly recommend them! Xo - Charles - Olympia, WA

The whole process was easy and Amanda kept us informed every step of the way! - Jeanette - Rochester, WA

The customer service we received from Brandy and Amanda was phenomenal. They always kept us up to date on our refinance and answered questions quickly. They guided us through the online process with expertise, always willing to answer more questions, as we navigated through during COVID-19 times. We would highly recommend using Brandy and her associates at Caliber. - Judy - Lacey, WA

Even with the COVID-19 factoring into the process, you all were on top of everything. Amanda was always readily available for all my questions. I'm seriously happy to be back with this Team. Thanks for everything. I look forward to future interactions. - Beverly - Lacey, WA

My first call was returned quickly, we got started right away, we closed in a timely manner, and all of my questions were answered with professionalism along the way. Brandy Nelms was professional and very kind. l knew we were in good hands from the start. I will continue to recommend Caliber to all the people I care about. - Clifford - Yelm, WA

This is the second time we’ve used Brandy. We love how well taken care of we are. - Jaime - Lacey, WA

Very efficient! - Austin - Olympia, WA

The process of purchasing our home was simple and all our questions were answered. The whole team was very responsive and extremely patient with all our questions. - Sheila - Olympia, WA

The respectful and professional manner in which Brandy communicates, the punctual responses to emails and phonecalls. The simplistic platform used for the refinance process to make something that is complicated seem straightforward. - Regan - Olympia, WA

Brandy and her team (Amanda Keiths) were great to work with and I will refer new clients soon. - Nicole - Olympia, WA

Brandy and her associates always replied promptly and positively to any questions I had throughout the entire process, and kept in constant communication to keep us updated on how the process was going. - Matthew - Chehalis, WA

Excellent response time via email or by phone. - Winston - Olympia, WA

Thanks for great service. - John - Olympia, WA

Our refinancing process was extremely easy. Brandy and her team were so helpful. Thank you - Erin - Olympia, WA

Attention to our needs and knowledge of the process - Bret - Rochester, WA

Quick turnaround on loan - Todd - Tumwater, WA

Brandy and her team were very informative, did what they had to do, with as little information that I gave , and asked me to give them what they needed to get me my loan, Thanks to brandy and her team, I’m sitting in my new house having breakfast, and the peace of mind , to know It’s mine , Thank you Brandy and your team , - Anthony - Lacey, WA

When I first asked Brandy about refinancing, she said that it would not be to my advantage. About 2 months later, she contacted me and let me know that the rates looked really good. We did the math and I agreed that this was the time to refinance. Amanda and Brandy were great team in walking us through the process. Amanda was very helpful, kept us really well informed. Plus Brandy was able to get us a very competitive rate (I know, I checked around). Overall, highly recommend this team! - Gary - Olympia, WA

Great to work with. Well organized and good communication. Everything went smoothly. Thank you to Brandy Nelms and her staff! - Sharon - Olympia, WA

Amanda and Brandy are doers. They move the right paper quick, lock in a good rate, and get the job done. They’re comfortable and skilled with electronic docs and make sure the customer knows what to do. We’re happy with the work they did, and very happy with our new mortgage. - Harold - Tumwater, WA

Brandy and her team were absolutely fantastic! Great communication! Incredible service and outstanding customer care. They were very knowledgeable as well as available to answer all our questions. Highly recommended!!! - Fredrick - Tenino, WA

Excellent communication through the entire process! - Cameron - Montesano, WA

Everything is easy when working with this team. Always a great experience. - Courtney - Olympia, WA

Brandy and her team are amazing. - Shawna - Tumwater, WA

Refinancing a home for the first time is confusing and stressful, no matter what, but during a pandemic it’s extra stressful! Brandy and her team made it as seamless a process as possible and walked us through each step with patience and care. We love working with them! - Jessie - Olympia, WA

The process was made smooth and seamless. We were very well informed the whole way. - Kristin - Lakewood, WA

- Henry - Olympia, WA

Communcaton, Promptness, Keeping us updated on progress, Kindness!! etc. :) So many things I could say.... - Vantone - Lakewood, WA

Brandy and her team were very responsive with all of our questions and made the process very easy and clear. - Eliot - Tumwater, WA

Brandy and her team stayed in contact to keep us informed where we were in the loan process. Their follow through was perfect and they got the job done at a better rate then we asked for. Two thumbs up, great job. - Michael - Lacey, WA

Brandy and her team were excellent communicators every step of the way. I always knew where we stood in the process and they were quick to answer any questions that came up. Highly recommend. - Kevin - Olympia, WA

Brandy and her team are always on top of things. They are quick at getting documents out to sign and are always available when something is needed. I appreciate them and always look forward to working with them. - Marche - Lacey, WA

Brandy and her team made this experience very enjoyable. Their level of expertise and professionalism is unparalleled and greatly appreciated. It is with great enthusiasm, respect, and confidence that I reccomend Team Nelms from Caliber. - Pamela - Olympia, WA

Brandy was patient and clearly communicated with my husband and I during our first home buying process. She helped us every step of the way and was prompt in her response to us. - Elizabeth - Yelm, WA

Brandy was always timely with her replies to my questions - Paul - Olympia, WA

Timely and consistent communication. - Marikka - Lacey, WA

Brandy and her team worked hard to accommodate some very specific issues in my situation. They were understanding and extremely patient and helpful. - Benjamin - Lacey, WA

Brandy and her team were absolutely amazing! Super easy to work with. Communication and organization was perfect. Would highly recommend. - Kelsey - Lacey, WA

Brandi went over and above. She was so honest and professional with me. Her assistant, Amanda was amazing! I believe she may have had to work from home during this and she is so capable. The end result was excellent!! - Christopher - Lacey, WA

Brandy and her team are very responsive, take the time to answer all questions, and worked hard to make the process easy for me. They helped me get a mortgage to purchase my home, and helped me refinance to lower my interest rate later on. All this when my credit union wouldn’t. I loved working with Brandy and her team and highly recommend them to anyone. - Cecile - Olympia, WA

Very responsive and walked us through the process. - Joseph - Olympia, WA

simple process - great communication! - Trista - Olympia, WA

5008 - Anne - Shelton, WA

Brandy helped my husband and I buy our first home. She was very friendly and easy to talk to. She answered all my questions (which I had a lot of) very quickly. She is very knowledgeable and provided me with all the resources I needed. Everything went smoothly with the home buying process and we were even able to close sooner than expected! We are so happy and have already recommend her to our friends! - Anne - Shelton, WA

Brandy and her team locked in at just the right time so we could get the rate that all my family members tried, but failed to obtain. We’re grateful for their work! - Paul - Olympia, WA

Brandy was amazing from start to finish! Incredibly responsive and helpful throughout. I appreciate all you did to put make out refinance happen! - Christine - Olympia, WA

Great to work with, very communicative, quick to respond. Always felt as though we were a high priority. Would recommend - Jason - Shelton, WA

5616 - Christine - Olympia, WA