very timely communication - Tina - Kirkland, WA

Clear communication of the process and current status. Frequent and proactive updates. Quick response times. The process was streamlined and expectations were set and communicated clearly. - Aubelia - Seattle, WA

It was awesome working with you and your team. Thanks again for helping us with your loan - Bharat - Redmond, WA

The promptness, clear communication and overall service. - Arun - Sammamish, WA

Incredible communication and follow up. Best team that I have ever worked with!!! - Spencer - Kenmore, WA

Timely, helpful with all questions, knowledgeable. - Emily - Seattle, WA

TBDT TBDTBDTBD - SWATI - KIRKLAND, WA

In contrast with my previous servicer, the level of proactive communication was very much appreciated. - Matthew - Renton, WA

How easy the process the team made it. And how pleasant and professional everyone was! - Laura - Colville, WA

Everything went very very smoothly. We couldn’t have asked for better service!!! - Jeffrey - Bonney Lake, WA

The Messmer Team experience for me was seamless, easy and absolutely no stress involved in the process. Thank you again for the partnership! - Georgia - BOTHELL, WA

Everything was clearly communicated throughout the entire process. Jolene, Jason, Cary and the entire team made everything so simple. Though we don’t plan to go through the process again for a few years, we’ll definitely reach out again in the future. - Seth - Tacoma, WA

All of the people were wonderful. I loved the weekly updates. - Colleen - Seattle, WA

All of the people were wonderful. I loved the weekly updates. - Colleen - Seattle, WA

Like how quick it was and that if we had questions you answered them also how I it was less stressful then I thought it would be. made it a fun and easy experience - Tomme - Enumclaw, WA

I felt like I was always in the loop and you guys would answer my questions in a timely manner. - Joseph - Renton, WA

I recently worked with Jolene and her team to buy a new house. Everyone was very responsive and kind on answering all my questions. They were very transparent through the whole process, always being very kind and respectful. And the best of it is that I got a great deal on my loan. Jolene offered several options which allowed me to pick the one that best fit my needs. - Miguel

super well organized super well coordinated super well communicated - Eric - Marysville, WA

Friendly, timely communication. Made the home buying process seamless! - Jennifer - Seattle, WA

Organization and mass communication plus the fabulous service from start to finish. - Shawn - EDMONDS, WA

I liked the weekly updates and the thoughtful gifts in the mail. Rates were very competitive compared with other lenders. Great service and not too pushy for their business. Vendors were relieved that we were working with Caliber. We could tell the process isn't always so smooth with the other lenders. No surprises, great experience for first time home buyers. - Bernard - Seattle, WA

The patience provided by the team, the level of knowledge exhibited by the team and the quick responsiveness. - Crystal - PUYALLUP, WA

Jolene, Cary and the Caliber Home Loans Team was a dream to work with! They are friendly, professional, highly knowledgeable and prompt. As a customer service fanatic I have high expectations when it comes to service and Jolene and team knocked it out of the park! I definitely recommend Caliber Home Loans to anyone looking to purchase or refinance their home. Thank you for making my condo purchasing experience a highly positive one! - Meech P

Thanks for all the great work. - Francisco - Federal Way, WA

Excellent response to questions and very competitive rates. - Wayne - PUYALLUP, WA

Everyone was responsive, attentive to detail, and friendly to work with. We got the results we wanted with minimal stress. - Brooks - Seattle, WA

It was such a pleasure to work with Jolene and her team. They were very knowledgeable, professional and organized with the entire mortgage process. They made this whole process of buying very easy. Will definitely recommend them to all my family and friends. Thank you Jolene and Team. - talwinder s mann

Jolene's team is relentlessly on top of tracking the mortgage from beginning to ending. Every team member runs their part in this multi-team relay, getting things done on/before time. - Gururaj K

1. prompt and reliable communication channels 2. progress tracking 3. quick closing - Gururaj - Bothell, WA

Great team - Sean - Edgewood, WA

The communication and advice though the whole process was timely and appreciated! - Alan - Gold Bar, WA

The Messmer team and Caliber always makes the loan process very human compared to a lot of other places that treat your finances with an algorithm. So I really appreciate it as this refinance will help me achieve goals. - Matthew - Edgewood, WA

Lots of communication and information - David - Shoreline, WA

Jolene is the best! Thinking ahead and providing solutions always. The best in the business no question! - Shandi - CLE ELUM, WA

Quick responses - Sai Kavya - LYNNWOOD, WA

Rate was competitive, folks were clear at each step, and nobody tried to get me to commit fraud over the phone :) - Billy - Redmond, WA

Jolene and her Team are AMAZING! I trust and use her personally and recommend her to my clients professionally! Thank you for always being ahead of the communication and creating a seem less lending process! - Jennifer - Sedro Woolley, WA

Great communication and support - Dana - Seattle, WA

From the first call to when I received the keys to my new home - Jolene Messmer and her team had my back every step of the way. I cannot recommend Jolene Messmer and Caliber Home Loans enough. Professional experts in the Mortgage industry with top notch customer service- this is a team of Home Loan Rock Stars. - Trish

Jolene and her team took my loan on and executed fast and painless. She made a stressful transaction almost seamless. I cannot thank her and her team enough for making my house buying fast and easy. THANK YOU!!! - Kathy - Lynnwood, WA

Everything. Speed, clarity, communication, accessibility! Jolene a d her team were professional, knowledgeable and so easy to work with. The process was efficient, smooth and overall seamless. Too marks to Jolene and her team at Caliber. - Michelle - Seattle, WA

Jolene is a very good communicator and was always available to help whenever we needed it. She was able to quickly help us find the best financing solution for our new home. Thank you, Jolene! - Nicholas - Seattle, WA

Lots of communication and clear understanding off all the steps. Answered all my questions promptly and were always courteous. - Eric - Black Diamond, WA

We had an excellent experience with Jolene and the team. The online portal is really well polished and takes you step by step through the loan process. It is very easy to upload the documents and see progress. They sent weekly summaries/reminders of where the loan process is at so you can visualize what will happen next and know that you are on track to close. I really had no concerns as we went through the process. - Justin

Jolene and her team at Caliber are efficient, effective and extremely thorough! I absolutely love the weekly update. It always made me feel “in the know” & included in the process. Very thoughtful team of people she works with… they all are very prompt to reply if ever a question came up. This is my second time with her & her team and I would do it all again! Highly recommended! - Nyckki

Smooth and easy process! - Anthony - Poulsbo, WA

Very knowledge and helpful team that was quick to respond to any questions and maintained thorough communication throughout the process. - Charles - Lynnwood, WA

Jolene and her team kept us updated throughout the process, we knew what to expect and what we need to do during each step. A few clicks on docu sign and my loan went through smoothly in matter of days. Jolene makes magic happen. - Hui - BOTHELL, WA

Jolene and her team were in constant communication with us and made the refinancing process so smooth and easy! - Lovelyn - Maple Valley, WA

I just finished the process of buying my first home and I could not have been any happier with my experience working with Jolene and her team! They consistently answered questions for me, walked me through the whole process of buying a home, and made sure I knew what was happening and what they needed from me every step of the way. I appreciated the way she worked with me on finding the best loan options and even providing multiple different loan types, so I could visualize what each loan would look like long term. The attention to detail and their emphasis on making sure I was happy and felt confident made this experience spectacular. Not to mention when it came time, they were able to close in 3 weeks to meet the buyers needs. Definitely recommend Jolene and her team for any of your home loan needs! - Jeannette Whitefield

This is my 2nd interaction with Jolene and Caliber. What a pleasant experience yet again! There were no hiccups, the constant contact made me feel like things were being handled properly and I wasn't wondering at all how things were going. I will always recommend them and if I need them again in the future I will call on Jolene and her team! - Nicole - Marysville, WA

Jolene and her team are fabulous! From application to signing I always felt informed and cared for. The mortgage process can be stressful at times, but Jolene and her team are always there with answers and solutions. If you are thinking about a purchase or refinance there is nobody better in the business!! Thank you Jolene! - Daniel - Kirkland, WA

Jolene and her team were quick, efficient, professional and made the entire refinancing stress free. My rate was lower then I thought it would be, the loan closed faster then planned, and I had zero issues that a quick question with an even quicker answer couldn't solve. The weekly status report was appreciated and I never once felt ignored or forgotten about. Highly recommend. - Heidi S

Jolene’s team made refinancing easy. The whole process was very quick and the Messmer team really focused on guiding us through the whole process step by step.They were very responsive to our emails and txt messages when we had questions, usually any concern would be solved within the hour. All in all an enjoyable expericene! - jsndrury

Jolene knows how to get the job done! from day one, Jolene has a 'team member' set up for each task of the home lending process. Each person takes his/her respective job task and is efficient, direct, and super pleasant while accomplishing the task at hand. All the while Jolene is overseeing the whole lot, checking in, and offering abundant reassurance and positivity. Even tho each team member had a direct connection with me, Jolene was always available for questions and continued upbeat support, despite losing several houses in this crazy market before getting my home. So glad to have worked with Jolene and Team Messmer! - Lisa

We were very lucky to have Jolene and her team referred to us. Jolene and her team made the home buying and lending process seem easy and they taught us along the way. Throughout the process they were quick to reply, friendly, and amazing to work with! Jolene is a true expert in the world of home buying, even advising on simple things to do to improve credit and mechanisms we could use to get access to our new home faster. - Alex

Great Communication! Weekly updates! Always willing and able to answer all my questions. I also loved the little treats that where sent during the process. Thanks so much Caliber team! - Patricia - SNOHOMISH, WA

The team were always there to answer any questions that we had. They provided an outstanding service and I would recommend Jolene to anyone who is looking to purchase a new home. - Michael - Maple Valley, WA

It has been a pleasure working with Jolene and her team. They were communicative throughout the process and educated us every step of the way. As a first time home buyer, in a very hot seller's market where homes were selling within a couple days of showing up on market, Jolene's team was extremely responsive and showed us all the options we had in terms of getting the best rate, and took the guess work out for us. We would highly recommend!! - Saira

easy to work with, great communication, nice group, works quickly and process was well put together and easy - Taylor - Lake Stevens, WA

Great customer service. Made a complicated process simple. Thank you! - Dennis - Lake Stevens, WA

The entire team was very helpful, commutative, and with great personalities. They walked us through our first refinance process and helped us choose the right option. Well it was all over I was surprised how easy and pleasant the whole experience was. - Joshua - Lake Stevens, WA

Jolene and her team where very easy to communicate with and we’re quick to respond! - Grace - Everett, WA

We really appreciate the wonderful communication from all members of the team, the weekly update email from Cary, loan advice from Jolene, and overall smooth process and closing. Thank you all so much! -Molly & Tim - Molly - Duvall, WA

The communication with this team was great! Everything was explained and laid out for us to understand. Our question were always answered in a quick matter. The whole process was smooth. Thank you! - Dottie - Lake Stevens, WA

Jolene and team are knowledgeable, friendly, efficient, and communicative. I tell all my friends about Jolene and I will reach out again if I have future mortgage needs! - Adrian - Seattle, WA

Jolene and team were fantastic! Their communication was top notch. They kept us updated on the status of our loan each step of the way. They were able to answer all of our questions and any concerns we might have had. - Timothy - Duvall, WA

It was seamless and they made it very easy for us especially since we both work. The team always communicated and they worked fast and efficiently for us. I would recommend them to all my friends and family and then some. - Bret - SNOHOMISH, WA

Every transaction request and interaction with Jolene and her team was pleasant, calm and joyful. Seamless transition. I kept asking myself, is that all?-and it was! A great experience! - Lisa - Lake Forest Park, WA

Jolene and her team are quick to respond and made our purchasing experience seamless. I can't recommend Jolene enough to family and friends! - Kara - SEATTLE, WA

Jolene and her team were very prompt with their responses and answered all of our questions! - Reynalyn - Lynnwood, WA

Great communication the Messmer team was Fantastic! - Brandon - Marysville, WA