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I was beyond impressed with Jolene and her team! The communication was outstanding! The responsiveness was outstanding! The friendliness and professionalism of everyone was outstanding! We have been through this process many times and the Messmer Team exceeded our expectations and surpassed anyone else we have worked with. Thank you!
- Jennifer
- ARLINGTON, WA
05/17/2022
Everyone was responsive, clear, and supportive! If I had a question it was promptly addressed.
- Daniel
- Auburn, WA
05/10/2022
As always, I am pleased with Jolene Messmer and her team. Their responsiveness to concerns, professionalism, and willingness to accommodate our needs is top notch!
- Michael
- Everett, WA
05/05/2022
As always, I am pleased with Jolene Messmer and her team. Their responsiveness to concerns, professionalism, and willingness to accommodate our needs is top notch!
- Michael
- Everett, WA
05/05/2022
Top notch team and super work efficiency. Thank you very much!
- Ting
- SEATTLE, WA
04/15/2022
Having the process outlined so we knew step by step where we were was reassuring. We didn't have to second guess what was happening and what was next.
- Melissa
- EVERETT, WA
04/08/2022
Fast, quick, and efficient. Great communication. Customer service was phenomenal, very professional. Very easy to work with. They made this process very easy for me, I can’t say enough to express my gratitude. I am very very happy.
- Ernest
- Puyallup, WA
03/31/2022
Great communication and responsiveness! Thanks for making it happen for us!
- Kayla
- COVINGTON, WA
03/21/2022
Everything was clear at every step. You were quick to respond, personable, easy to work with, and a great source of info. The quick closing was one of the reasons we got our dream home!
- Betty
- Seattle, WA
03/18/2022
The quick response to our initial email about a HELOC. The quick processing and almost daily updates on where we were in the process. The ease of actually doing all the paperwork and last, when I found a potential issue after signing closing paperwork. Your teamade sure it was fixed within 2 days.
- Scott
- CAMANO ISLAND, WA
03/17/2022
Jolene in particular was great!
- Daniel
- Seattle, WA
03/15/2022
This Messmer team takes pride in their work, responds to any questions & gave me the time & information to help me understand & make decisions that best suited my needs. Thank you so much!
- Lesli
- Everett, WA
03/14/2022
Excellent communication and service.
- Jacqueline
- Port Angeles, WA
03/02/2022
Communication.
- Michael
- Port Angeles, WA
03/02/2022
Crisp communication, understanding the delays in new construction projects, supporting me through the delays
- Chinmay
- EDMONDS, WA
03/01/2022
The willingness to settle for nothing short of the best.
- Christopher
- EVERETT, WA
02/26/2022
The willingness to settle for nothing short of the best.
- Christopher
- EVERETT, WA
02/26/2022
A few items that made the experience great:
-Level of communication
-Weekly checklist to show loan progress
-Assistance with initial home offer and specific calculations to show how a higher offer would affect monthly payments
-Level of interaction with the team made the process feel personalized
- Amanda
- Bonney Lake, WA
02/20/2022
Trina and Cary were fantastic and on the ball. I had emails bright and early in the mornings for me to knock out any information that they needed. Jason was a numbers wiz and gave me the best idea of what I could expect for mortgage. Aleesha was always right there if I had missed an email to keep me on the most efficient path to closing my first investment property. Jolene and the Messmer Team are the ideal partner when purchasing a home or investment property!!
- Judy
- SUMNER, WA
02/14/2022
Exceptional team and wonderful service. They are very knowledgeable and always prompt in communicating. Perfect team to work with if you want to close on time.
- Rohani R
02/10/2022
First, I would like to thank each Caliber member who reached out to us and provided expert information at every step of loan process; it was the best experience we’ve ever had with a lender. Communication and speed of delivery were what made the experience so great!!! I would not hesitate, even for a moment, to recommend Caliber and The Messmer Team to all of our friends and family. Miguel M.
- Miguel
- Spanaway, WA
01/24/2022
First, I would like to thank each Caliber member who reached out to us and provided expert information at every step of loan process; it was the best experience we’ve ever had with a lender. Communication and speed of delivery were what made the experience so great!!! I would not hesitate, even for a moment, to recommend Caliber and The Messmer Team to all of our friends and family. Miguel M.
- Miguel
- Spanaway, WA
01/24/2022
Your team kept us updated on the progress of our loan. Everyone was more then willing to answer any questions or concerns we had. The overall process was timely and everyone was friendly and professional.
- Lydia
- Spanaway, WA
01/21/2022
Your team kept us updated on the progress of our loan. Everyone was more then willing to answer any questions or concerns we had. The overall process was timely and everyone was friendly and professional.
- Lydia
- Spanaway, WA
01/21/2022
Communication clear and fast!
- Charles
- SEATTLE, WA
01/14/2022
very timely communication
- Tina
- Kirkland, WA
01/14/2022
Clear communication of the process and current status. Frequent and proactive updates. Quick response times.
The process was streamlined and expectations were set and communicated clearly.
- Aubelia
- Seattle, WA
01/13/2022
It was awesome working with you and your team. Thanks again for helping us with your loan
- Bharat
- Redmond, WA
01/13/2022
The promptness, clear communication and overall service.
- Arun
- Sammamish, WA
01/06/2022
Incredible communication and follow up. Best team that I have ever worked with!!!
- Spencer
- Kenmore, WA
01/03/2022
Timely, helpful with all questions, knowledgeable.
- Emily
- Seattle, WA
01/02/2022
TBDT TBDTBDTBD
- SWATI
- KIRKLAND, WA
12/29/2021
In contrast with my previous servicer, the level of proactive communication was very much appreciated.
- Matthew
- Renton, WA
12/13/2021
How easy the process the team made it. And how pleasant and professional everyone was!
- Laura
- Colville, WA
12/13/2021
Everything went very very smoothly. We couldn’t have asked for better service!!!
- Jeffrey
- Bonney Lake, WA
12/10/2021
The Messmer Team experience for me was seamless, easy and absolutely no stress involved in the process. Thank you again for the partnership!
- Georgia
- BOTHELL, WA
11/30/2021
Everything was clearly communicated throughout the entire process. Jolene, Jason, Cary and the entire team made everything so simple. Though we don’t plan to go through the process again for a few years, we’ll definitely reach out again in the future.
- Seth
- Tacoma, WA
11/30/2021
All of the people were wonderful. I loved the weekly updates.
- Colleen
- Seattle, WA
11/23/2021
All of the people were wonderful. I loved the weekly updates.
- Colleen
- Seattle, WA
11/23/2021
The Messmer team and Caliber always makes the loan process very human compared to a lot of other places that treat your finances with an algorithm. So I really appreciate it as this refinance will help me achieve goals.
- Matthew
- Edgewood, WA
10/01/2021
Private Mortgage Insurance typically costs between 0.5% to 1% of the entire loan amount over 80% LTV on an annual basis.
Refinancing your existing mortgage may be easier than you think.
Learn More >>Caliber Home Loans, Inc. ("Caliber") has streamlined the process for you!
Learn More >>Do you have questions about lower down-payment options?
Learn More >>Refinancing your existing mortgage may be easier than you think.
Learn More >>Caliber Home Loans, Inc. ("Caliber") has streamlined the process for you!
Learn More >>Do you have questions about lower down-payment options?
Learn More >>
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