Excellent service - Mageshwaran - BOTHELL, WA

We closed on time without hiccups on the road. - Adriana - Seattle, WA

swift and timely transaction! - Victor - Seattle, WA

I love jason and jolene and cary and lopez! They are so much helpful and i am coming back - Sang - Lynnwood, WA

Jolene was very prompt in replying to emails and she helped to get the best interest rates. The entire process was very simple with no surprises or huddles at any stage until the closing. - Shamnad - Lynnwood, WA

Amazing team of people. They went above and beyond to help us from start to finish. prompt replies. Very Knowledgeable Staff. Fast closing - Lawrence - Colville, WA

smooth process!! everything was straight forward and made the experience so easy for me being a first time home buyer. - Tiffany - Lynnwood, WA

This was my first time buying a home. I didn’t know anything going in and Jolene’s team was always there to walk me through the whole process even though I was constantly bothering them for every little thing. Very happy! Thank you so much! - Kathy - Lynnwood, WA

Despite the work from home, and multitude of mortgage activities our re-if was pretty expeditious. - Eric - MONROE, WA

Jolene and her team were absolutely wonderful to work with. Buying a home is a stressful process, but Jolene was so professional and dependable, and honestly made the whole experience feel manageable. She’s also just a lovely, positive, encouraging person. I could not recommend her more! - Kendall - Seattle, WA

Was a pleasure working with Jolene and her team. - Shudan - Lynnwood, WA

I had a VA home loan and the team was very patient and professional through the process. - Rosa - Issaquah, WA

This is the second time working with Jolene, and we are again very happy with the results. - Marisol - Vancouver, WA

They are the best - Daniel - MOUNTLAKE TERRACE, WA

excellent work team. we loved the receptivity and support towards - Maria - Lynnwood, WA

Everything was good with my credit and advisories. We're very glad about our new home. I recommend Caliber home loans 100%. Thank you so much - Juan - Lynnwood, WA

Very fast, helpful, saved us tons of money! - Robert - EVERETT, WA

The Messmer Team is amazing! Fast and clear communication and always friendly. Could not recommend them more! - Jacqueline - BOTHELL, WA

A very pleasant experience. We remained informed through the process and communication was excellent. - Roger - EDMONDS, WA

Jolene is super patient through out the process especially during the initial phases. She was great in running through the numbers multiple times, walking me through the scenarios and greatly helped me to pick the right option. The entire team of Jolene was also great with respect to keeping me updated on the status in a timely manner and responding to my question promptly. Overall experience was great !! Thank you Jolene and the entire team !! - Raghu - BOTHELL, WA

Jolene did an awesome job helping us navigate through the refinancing process. She is very knowledgeable and is able to give great advice and guidance, which made reviewing, and then deciding, on a refinance solution a breeze. - Alaina - SEATTLE, WA

Jolene and her staff have always been professional, efficient, and helpful. We have enjoyed working with Caliber and Jolene Messmer. - Raelynn - MARYSVILLE, WA

Jolene and her team communicated at every phase. During Covid they were all working from home so it made things more difficult. We are very happy with the refi they arranged for us and will recommend her to friends. - Nancy - Mukilteo, WA

Jolene has a great personality so was pleasurable to work with. Plus she had assistants who regularly contacted me with updates and responded to my inquiries as well. All was very organized! - Carol - Lynnwood, WA

Communication - Sebastien - KIRKLAND, WA

I love the weekly updates. Great team! - Marawan - Lynnwood, WA

We had a great experience with Caliber Home Loans. Things were done in time, and the team had an open communication. They answered all my questions and I had a lot! Great to work with. - Faosiyah - Lynnwood, WA

Jolene and the Team were very easy to get a hold of and everything went very smoothly! - Marie - Covington, WA

I just finished my home refinance with Jolene and her team. They are all very professional, helpful, and friendly. They answered all of my questions (and I had a lot of them) as timely as possible. They worked very hard to help me get my refinance done as seamlessly as possible, and I would recommend anyone to work with them. - Aron

We completely recommend Jolene and her team with Caliber Home Loans. Jolene did such an amazing job at communicating with us to explain all of our options and her team would always email us with updates and respond to any questions within 12 hours. We are so thankful for all of their help and the fact that they were able to help us close in a month. - Jessica

The team worked very hard to ensure that great communication was there and also making sure that tasks were completed in a timely matter. - Kimberley - Monroe, WA

I want to thank all the individuals who were so involved working on my Re-Fi. The Pandemic put a lot of restrictions on all of you.. You all did your best to make the transition easy for me. Again...Thank You - Rita - ISSAQUAH, WA

Everyone was very helpful with our refinance. - Kelsey - BUCKLEY, WA

Jolene and her team have been very friendly and professional. They answered my questions and were very helpful. - Aron - Federal Way, WA

Jolene and her team are amazing!! From start to finish I felt informed and taken care of. Thank you Jolene!! - Dan - Kirkland, WA

Jolene and team were fantastic to work with. They made the entire process seamless and stress free. I would definitely recommend Caliber Home Loans to my friends and family. - Georgia - BOTHELL, WA

Jolene and her team made the lender experience as pleasant as humanly possible. They were overly informative and provided excellent customer service. They made us feel like valued customers vs feeling like people just giving them money. Jason Butler was also an amazing help and was on the ball the entire time. - Joel - Buckley, WA

You have done an great job, but you can do even better at communicating and not pushing in the last minute. You can inform the client about the stuff a little sooner than later. I would still give you all a 5 star rating. Thank you - Nitheen - Lynnwood, WA

Jolene is amazing! Her team and her are super knowledgeable and fast! Would highly recommend her! - Brittany - Snohomish, WA

Good communication, frustration free process. - Gergely - Edmonds, WA

Quick responses is what I like best!! - Minhhien - Everett, WA

Very satisfied with rate and fees. But given how most lenders are overwhelmed, I was most appreciative and completely amazed by Jolene and Team's promptness and attentiveness to my needs during the refi process. Previous lenders that I experienced have provided tools and only tools while Jolene and team provide online tools with excellent service in the form of updates and consultation throughout the process. - Randal

Jolene, Jason and Cary at Caliber were wonderful to work with and made the mortgage application process stress free. They were very responsive and completely professional - would recommend to anyone. - Bryan - Edgewood, WA

Jolene was excellent! We were frustrated because underwriting did not touch our file until the last minute leaving us having to spend our workday scrambling to get docs back to close on time but I feel that this is common across the industry right now. Jolene handled my frustration so well and we appreciate her. She was always available to us and was on it when we needed her to fight for us on an underwriting request. I would recommend her to all friends/family. - Erika - Poulsbo, WA

Jolene was amazing! She made the whole process feel seamless! I would definitely recommend her! - Anthony - Poulsbo, WA

You and your team were great at explaining the process to me and being there to answer my questions along the way! 5 star experience. - Sabina - Seattle, WA

Great communication, easy to follow instructions and timely delivery on service! - Holly - Redmond, WA

Jolene and her team are very competent at what they do. They communicated clearly and timely to ensure the process proceeded. They met all their commitments on time and as expected. I would highly recommend Jolene and team!!! - Joel - Redmond, WA

Jolene and her team were ver professional throughout the process. Thank you so much! - Tatiana - Sammamish, WA

Jolene made it happen! - Jason - Hansville, WA

Jolene knows the industry and very good advisor. She is fast, detailed and knowledgeable in her communication. - Ali - Shoreline, WA

Jolene is amazing to work with and her entire team took care of me each step of the way. I couldn’t recommend them more! - Caroline - SEATTLE, WA

- Andrea - Seatac, WA

Jolene and her team stayed in contact with me the whole time. I started my refi after a friend of mine who used a different agency and finished before him. I have used Jolene for both my original and refi, she always does a great job. - Jacob - KENT, WA

Jolene and her team were able to ensure we closed on our home in time as well as kept us in the loop of communication through out the process. We were able to ask Jolene's team questions and fully understand the process. For first time home buyers the process was very daunting but Jolene and her team worked closely with our realtor Josh Pemberton to keep us taken care of. - Jasmine - Everett, WA

Good communication and detailed answers to questions. Everything was completed on-schedule. - Chi - Issaquah, WA

We have used a number of mortgage brokers over the last 20 years and there is a reason we keep coming back to Jolene for our mortgage needs. Jolene has ALWAYS listened to what we needed/wanted and is able to structure our loan to fit our needs. Jolene and her team continue to find the best rates, low cost and close on time - every time. I can't say that for other mortgage brokers in the past. My brother, our children and 6 other couples have used Jolene for their home purchases or refinance with the same result - EXCELLANCE. If you want peace of mind knowing your mortgage needs will be taken care of, you need look no further. Whether this is your first time purchase, vacation home or refi, Jolene is the best at what she does and you will not be disappointed. - macrolens

Jolene and her team were incredibly helpful during the stressful time of buying a home. They were always available to answer questions and expertly guided us through the entire process. - Nicholas - Renton, WA

Jolene and her team made our entire refinance experience easy and smooth. The team provided the right amount of information every step of the entire refinance process. It would seem trying to refinance through a pandemic would be difficult... nope not with Jolene and her team, we could not be happier !! Five stars plus for Jolene!! - bonnielumontoya

What a great first time home buyer experience! I felt well informed and taken care of throughout the whole process. Thank you. - Jason - Bellingham, WA

Given how lenders are so swarmed with so many refi requests, I was very appreciative and completely amazed how prompt and attentive Jolene was in addressing my questions throughout the process. The online loan application and tools greatly simplified the process of supplying required documents, and enabled me to monitor the progression of the process. These tools complemented by excellent service and consultation by the Caliber Team really tied the bow on a great experience. - randalmonsea

Working with Jolene and her team was a phenomenal experience. Jolene is a great communicator, very responsive and an extremely kind and thoughtful individual. I HIGHLY recommend working with Jolene and her team!! - Erica

Jolene and her team were absolutely fantastic! They were extremely responsive, efficient and thoughtful. This team made this whole process from start to finish completely positive and easy. Jolene is one in a zillion. I feel very lucky that I got to work with Jolene and her team. - Erica - BELLEVUE, WA

Thank you to Jolene and the team for helping me through the process as a first time buyer. I had a lot of questions and knew the team would be there to help answer and advise. Thanks! - Stephanie - Seattle, WA

I have used Jolene and her team for at least 4 different mortgages, with excellent service each time - that is why we referred her to our children and best friend. Happy to say they report the same! We are Messmer customers for life! - Perry - SNOHOMISH, WA

Very professional! Very quick response (and fix) to one issue. Very easy to work with. - Lori

Constant support from Jolene and keeping us informed about our loan.Also advising on ensuring we can best use our credits made it a great experience. - Prateek - LYNNWOOD, WA

We have worked with Jolene, for the last 10 yrs! Fantastic care - LaDonna - SNOHOMISH, WA

- Andrea - SEATTLE, WA

Jolene was great to work with! Got back to my questions in a timely manor and kept me informed during the process. - Alan - GOLD BAR, WA

Jolene is fantastic! She immediately responds to email, phone, or text to answer all questions or concerns. Also, she is very knowledgeable and will advise you on all your options so you can feel confident in the loan you choose. We had a great experience with Jolene and her team at Caliber. - Ryan - EVERETT, WA

Jolene and her team are absolutely wonderful! From the beginning to the end the entire process was smooth. Very responsive, great rate, timely close, accommodating and very hard working! Thanks so much Jolene for all the help. - iDatar

My VA loan was a great success! I appreciate all the assistance I received from Jolene during the process!! Thank you Jolene! - Linda - Marysville, WA

Everything came together in the end. I really appreciated when Jolene spoke with the listing agent and explained the VA Loan. Overall, great first time home buying experience. Thank you for helping us. - Adam - Renton, WA

Professional and excellent teem work. - YAN - Lynnwood, WA

Jolene was great! - Jason - Edgewood, WA

Given how lenders are so swarmed with so many refi requests, I was very appreciative and completely amazed how prompt and attentive Jolene was in addressing my questions throughout the process. The online loan application and tools greatly simplified the process of supplying required documents, and enabled me to monitor the progression of the process. These tools complemented by excellent service and consultation by the Caliber Team really tied the bow on a great experience. - Randal - BOTHELL, WA

Jolene and her team kept us informed through the entire process! We felt we were in good hands with her and the Messmer team! Excited about the new refinance and the money we are going to be saving with such great interest rates. We would highly recommend Jolene to anyone looking to refinance! - Bonnie - BOTHELL, WA

It was an awesome experience they got me a beautiful home. And was always the most professional people even though I know I was bugging them extremely with my many questions being my first home ever bought. Love these guys! - Vincent - Marysville, WA

Excellent service all the way around! - Casey - BUCKLEY, WA

The whole experience with Jolene's team was fantastic. I appreciated the open and honest communication from Jolene's entire team. I also appreciated the timely responses to my questions both via email and phone calls. Even during these difficult COVID times, our refinance process was seamless. We are grateful to you all. - Vanessa - SEATTLE, WA

Quick response, solving complex situations as they arise, organized and a pleasure to deal with. - Kalin - East Wenatchee, WA

- Shaminee - Lynnwood, WA

This was a great experience for purchasing our first home! - Nicole - Lynnwood, WA

VERY responsive, helpful, and friendly. Made the home buying process so easy! - Catherine - Edmonds, WA

Jolene was absolutely outstanding! From the first time we spoke as we were searching for a lender, it was clear that she did incredible work. She was thorough, communicative, and a great advocate for us as we were submitting our bid. Not only did she provide us with countless cost breakdowns throughout our home search shortly after we requested them, but she continued to work overtime while we were negotiating on our dream house. Her hard work helped us win the perfect house! Thank you Jolene!! - Kathryn - Lynnwood, WA

I can't express just how thankful I am that I applied with Jolene - She and her team were AMAZING. They got me a way lower interest rate than my credit union was offering, and the whole process start-to-finish was incredibly easy. Even with unexpected construction delays due to COVID, they were always in touch with me and kept me updated. As a first time home buyer, this whole experience was a whirlwind, but Jolene and team made the mortgage process the easiest part of buying a house! - GHornback

Thank you for making the biggest financial decision of my life easy and painless! - Gabrielle - Black Diamond, WA

Jolene was a pleasure to work with. She took the time to help us understand everything and gave us all the information we needed to make an educated decision on our refinance options. - Shane - SEATTLE, WA

We have used Jolene & her team 3 times now. It has always been a great experience. They keep you posted constantly & work very hard to meet your needs. - Jarod - SULTAN, WA

Quick responses to email, able to get everything done quickly and on time! - Kalyn - East Wenatchee, WA

Jolene was so quick to respond to our needs and any questions we had. - Tegan - Edgewood, WA

Jolene was great to work with throughout our entire purchase! - Kenneth - Edgewood, WA

This is the third time we have used Jolene and her team- this time for a refinance. As always, it was a smooth, easy transaction. - Heather - SULTAN, WA

Communication between Jolene and Jason was great and helped me a lot with the process as a new borrower. - Ruihua - BOTHELL, WA

Jolene is awesome! - Daniel - Buckley, WA

Jolene and team were very responsive and reliable. We were able to complete and close as scheduled. - Maria - AUBURN, WA

The constant contact and clear direction made this transaction the best I have ever had. When there was an opportunity for me to make a decision on which interest to go with, I asked for help making the decision and was given great advice that helped my decision. Everything was done via email and docusign. The response time to my emails was timely and pleasant. I couldn't have asked for a better transaction! - Nicole - Marysville, WA

Jolene Messmer and her team at Caliber Home loans were startlingly good. Any little hiccup or bump in the road Jolene was on top of immediately. She communicated often and well and responded quickly. I would highly recommend her, her team and Caliber for first time or experienced buyer. - steve

We were in a tough situation trying to find our first home to buy and Jolene went above and beyond to make things happen for us! Her communication was timely and all of her actions were professional! She made this process easier than we expected and followed through with every word she said!! We trust and respect Jolene so much for all she did for us! HIGHLY RECOMMEND!! - Tim

For a process that's known to be incredibly stressful, Jolene and her team made the home-buying process seamless and simple. Everyone was quick to respond to e-mails and phone calls - even at odd hours. Jolene was incredibly accommodating to our weird schedules and communication was always clear. From start to finish, the process was smooth and gave us the utmost confidence. Closing costs estimates were almost exact, interest rate options were clear, and we couldn't be happier with the outcome. The next time we move, we're only calling Jolene. - Brooks

Thanks so much, Jolene! I appreciate all your hard work, responsiveness and advise through out the buying process. It’s been such a pleasure working with you. Thanks! - Indresh - Lynnwood, WA

Thank you, - Stephen - Bothell, WA

Constant communication on how the loan is proceeding in each stage and what to expect next really helped keep up informed. Very prompt responses and advice on locking rates helped us get the best rates for the loan. Thank you! - Sudheer - Lynnwood, WA

Jolene and the whole Messmer Team were TOP NOTCH!! Jolene went above and beyond to make things happen for my family and worked through all the curve balls like it was nothing! Service and communication was timely and professional! We are so glad we chose Jolene!! -The Sears family - Timmothy - Chewelah, WA

Pleasant experience working with Jolene and her team - Kyung-Ja - Puyallup, WA

The best service! Very responsive - I love that! - Julie

Constant contact, reminding me which documents where need and when. - Daniel - Seattle, WA

We really enjoyed working with Jolene! Very communicative by both email. Super responsive and friendly! She did her best to give us estimates of what our finances would like throughout the process which gave us peace of mind with making such a big decision. She and her team worked diligently to ensure our loan closed on time and it did! Would recommend to everyone! Thanks for everything, Jolene! - Maxie

Very quick responses to any concerns or problems. Corrected “glitches” immediately and made sure promises were kept. - Steven - Graham, WA

Everything was handled online, make it nice and easy. The timely update on loan status reduces anxiety. - Vincent - KIRKLAND, WA

Our friends referred Jolene and we are so glad that we have worked with Jolene and team. Helped us and supported throughout the loan process. I truly appreciate all the help!! I will definitely refer Jolene. Thank you Jolene, Jason, Cary, Natasha and Darwin!!! Regards, Raj - Rajasekhar - Monroe, WA

We had a great experience with Jolene and her team. We have refinanced multiple times and this was the best experience as far as communication, speed and pricing. We would definitely recommend them to friends and family. - Dustin - RENTON, WA

We are Jolene's repeated customers. We considered her service exceptional throughout the entire process. We highly recommended Jolene and her team. - Sophee - Everett, WA

Jolene and her team are pleasant and professional. When a small paperwork issue was noted it was corrected quickly. I have already recommended Jolene”s services. - Theresa - EVERETT, WA

Jolene and her team were very friendly and accommodating. All of our questions were answered very quickly (even after work hours sometimes) and everything was taken care of with ease. - Nathan - SEATTLE, WA

Jolene was wonderful to work with! She was on top of everything, very communicative, and was able to explain the items that were new to us in a clear and concise manner. Highly recommend! - Maxie - Covington, WA

The outcome if the loan was excellent. We were able to close and are now happy homeowners! Providing information and or documentation was easy and weekly updates are very much appreciated. - Maricor - ISSAQUAH, WA

It’s a great experience to work with Jolene and Team for our home Mortgage. First of all I just LOVE the communication the entire Team does. They are quick , clear and responsive. Jolene is great in recommending what option fits for us and she is super customer focused! - Mohamad - Lynnwood, WA

Communication and being always there to answer questions. - Iyaz - Lynnwood, WA

It’s a great experience to work with Jolene and Team for our home Mortgage. First of all I just LOVE the communication the entire Team does. They are quick , clear and responsive. Jolene is great in recommending what option fits for us and she is super customer focused! - Mohamad

I have worked with Jolene Messmer twice: once to buy our house, and now again to refi it. Both experiences have been fantastic. Her team is exemplary, helping keep me informed every step of the way and answering all of my questions. I even had some fairly specific timeline needs, and they were met with time to spare. I have recommended her to friends and family, and will continue to do so! - Jim

This is my second refinance with Jolene's team. One of my biggest behavior expectations, that builds tust with me, is when a team is a responsive as Jolene's team. Every time I had a question, I would get an answer within a few hours, or at least a response that they were on it. - Julie

Jolene and her team are very on top of communication. I tend to require a bit more hand-holding for large financial transactions, and her team goes the extra mile to help put me at ease every step of the way. - James - Renton, WA

Jolene went above and beyond to help us get our home and was sooooo attentive through the entire process. We are so grateful! - Sarah - Lake Forest Park, WA

I love working with organizations that are responsive and Jolene and her team always answer me within 24 hours of an outreach. I value that more than you could ever know! - Julie - Redmond, WA

Jolene was very good, 10/10 - Erin - SEATTLE, WA