Excellent service all the way around! - Casey - BUCKLEY, WA

The whole experience with Jolene's team was fantastic. I appreciated the open and honest communication from Jolene's entire team. I also appreciated the timely responses to my questions both via email and phone calls. Even during these difficult COVID times, our refinance process was seamless. We are grateful to you all. - Vanessa - SEATTLE, WA

Quick response, solving complex situations as they arise, organized and a pleasure to deal with. - Kalin - East Wenatchee, WA

- Shaminee - Lynnwood, WA

This was a great experience for purchasing our first home! - Nicole - Lynnwood, WA

VERY responsive, helpful, and friendly. Made the home buying process so easy! - Catherine - Edmonds, WA

Jolene was absolutely outstanding! From the first time we spoke as we were searching for a lender, it was clear that she did incredible work. She was thorough, communicative, and a great advocate for us as we were submitting our bid. Not only did she provide us with countless cost breakdowns throughout our home search shortly after we requested them, but she continued to work overtime while we were negotiating on our dream house. Her hard work helped us win the perfect house! Thank you Jolene!! - Kathryn - Lynnwood, WA

Thank you for making the biggest financial decision of my life easy and painless! - Gabrielle - Black Diamond, WA

Jolene was a pleasure to work with. She took the time to help us understand everything and gave us all the information we needed to make an educated decision on our refinance options. - Shane - SEATTLE, WA

We have used Jolene & her team 3 times now. It has always been a great experience. They keep you posted constantly & work very hard to meet your needs. - Jarod - SULTAN, WA

Quick responses to email, able to get everything done quickly and on time! - Kalyn - East Wenatchee, WA

Jolene was so quick to respond to our needs and any questions we had. - Tegan - Edgewood, WA

Jolene was great to work with throughout our entire purchase! - Kenneth - Edgewood, WA

This is the third time we have used Jolene and her team- this time for a refinance. As always, it was a smooth, easy transaction. - Heather - SULTAN, WA

Communication between Jolene and Jason was great and helped me a lot with the process as a new borrower. - Ruihua - BOTHELL, WA

Jolene is awesome! - Daniel - Buckley, WA

Jolene and team were very responsive and reliable. We were able to complete and close as scheduled. - Maria - AUBURN, WA

The constant contact and clear direction made this transaction the best I have ever had. When there was an opportunity for me to make a decision on which interest to go with, I asked for help making the decision and was given great advice that helped my decision. Everything was done via email and docusign. The response time to my emails was timely and pleasant. I couldn't have asked for a better transaction! - Nicole - Marysville, WA

Thanks so much, Jolene! I appreciate all your hard work, responsiveness and advise through out the buying process. It’s been such a pleasure working with you. Thanks! - Indresh - Lynnwood, WA

Thank you, - Stephen - Bothell, WA

Constant communication on how the loan is proceeding in each stage and what to expect next really helped keep up informed. Very prompt responses and advice on locking rates helped us get the best rates for the loan. Thank you! - Sudheer - Lynnwood, WA

Jolene and the whole Messmer Team were TOP NOTCH!! Jolene went above and beyond to make things happen for my family and worked through all the curve balls like it was nothing! Service and communication was timely and professional! We are so glad we chose Jolene!! -The Sears family - Timmothy - Chewelah, WA

Pleasant experience working with Jolene and her team - Kyung-Ja - Puyallup, WA

The best service! Very responsive - I love that! - Julie

Constant contact, reminding me which documents where need and when. - Daniel - Seattle, WA

We really enjoyed working with Jolene! Very communicative by both email. Super responsive and friendly! She did her best to give us estimates of what our finances would like throughout the process which gave us peace of mind with making such a big decision. She and her team worked diligently to ensure our loan closed on time and it did! Would recommend to everyone! Thanks for everything, Jolene! - Maxie

Very quick responses to any concerns or problems. Corrected “glitches” immediately and made sure promises were kept. - Steven - Graham, WA

Everything was handled online, make it nice and easy. The timely update on loan status reduces anxiety. - Vincent - KIRKLAND, WA

Our friends referred Jolene and we are so glad that we have worked with Jolene and team. Helped us and supported throughout the loan process. I truly appreciate all the help!! I will definitely refer Jolene. Thank you Jolene, Jason, Cary, Natasha and Darwin!!! Regards, Raj - Rajasekhar - Monroe, WA

We had a great experience with Jolene and her team. We have refinanced multiple times and this was the best experience as far as communication, speed and pricing. We would definitely recommend them to friends and family. - Dustin - RENTON, WA

We are Jolene's repeated customers. We considered her service exceptional throughout the entire process. We highly recommended Jolene and her team. - Sophee - Everett, WA

Jolene and her team are pleasant and professional. When a small paperwork issue was noted it was corrected quickly. I have already recommended Jolene”s services. - Theresa - EVERETT, WA

Jolene and her team were very friendly and accommodating. All of our questions were answered very quickly (even after work hours sometimes) and everything was taken care of with ease. - Nathan - SEATTLE, WA

Jolene was wonderful to work with! She was on top of everything, very communicative, and was able to explain the items that were new to us in a clear and concise manner. Highly recommend! - Maxie - Covington, WA

The outcome if the loan was excellent. We were able to close and are now happy homeowners! Providing information and or documentation was easy and weekly updates are very much appreciated. - Maricor - ISSAQUAH, WA

It’s a great experience to work with Jolene and Team for our home Mortgage. First of all I just LOVE the communication the entire Team does. They are quick , clear and responsive. Jolene is great in recommending what option fits for us and she is super customer focused! - Mohamad - Lynnwood, WA

Communication and being always there to answer questions. - Iyaz - Lynnwood, WA

It’s a great experience to work with Jolene and Team for our home Mortgage. First of all I just LOVE the communication the entire Team does. They are quick , clear and responsive. Jolene is great in recommending what option fits for us and she is super customer focused! - Mohamad

I have worked with Jolene Messmer twice: once to buy our house, and now again to refi it. Both experiences have been fantastic. Her team is exemplary, helping keep me informed every step of the way and answering all of my questions. I even had some fairly specific timeline needs, and they were met with time to spare. I have recommended her to friends and family, and will continue to do so! - Jim

This is my second refinance with Jolene's team. One of my biggest behavior expectations, that builds tust with me, is when a team is a responsive as Jolene's team. Every time I had a question, I would get an answer within a few hours, or at least a response that they were on it. - Julie

Jolene and her team are very on top of communication. I tend to require a bit more hand-holding for large financial transactions, and her team goes the extra mile to help put me at ease every step of the way. - James - Renton, WA

Jolene went above and beyond to help us get our home and was sooooo attentive through the entire process. We are so grateful! - Sarah - Lake Forest Park, WA

I love working with organizations that are responsive and Jolene and her team always answer me within 24 hours of an outreach. I value that more than you could ever know! - Julie - Redmond, WA

Jolene was very good, 10/10 - Erin - SEATTLE, WA

Jolene and her team were wonderful! It felt like they were available to us at all times and quickly turned around information so we could make sound decisions. They offer a great guidebook so you understand what to expect at every step of the process. They made our first time home buying process easeful and shared in our excitement when our deal went through. They clearly know what they're doing and what it feels like to buy a home. We appreciated all the little touches! - Nikki - Tacoma, WA

The Team kept me informed at all times and provided quick responses when needed to help us close on time. - Larone - Kent, WA

Jolene made this an absolutely fantastic experience. The team was always responsive and made the process incredibly smooth. - Brooks - Seattle, WA

Every member of Jolene's team was a true pro. Jolene secured a loan which met my financial needs then set an ambitious timeline to close only to beat it for an early closing. Every team member did their job flawlessly. I've recommended them already and will as often as I have the opportunity. I would go directly to The Messmer Team for another loan in the future and would be confident they would do everything possible to make the approval and closing process straightforward and meticulously executed! - Greta

Jolene and her team were excellent on all counts. My loan met my financial needs. They set an ambitious timeline and then exceeded it. Communication was clear and timely. I especially appreciated working with a team of women and minorities and will refer Jolene's team often. In fact, I already have!! - Greta - Kirkland, WA

Jolene and her team were fantastic! Every step was straightforward, communications were excellent and my expectations were exceeded. We closed a very attractive mortgage that met my financial needs early. I have already recommended The Messmer Group to multiple people and will continue to do so! - Greta

Jolene and her team were excellent professional in processing our home loan. Great rate, on time closing as well as closing cost are in our expectation. Thank you to her and her team! and we would like to continue working with her and her team in the future again. - Tran

Jolene was so quick and helpful! - Rachel - Tacoma, WA

Jolene and her team were incredibly prompt at responding to our many questions throughout the closing process. She was also great at communicating with us about the process itself, expectations, and action items that we needed to address to make everything go smoothly. The whole home buying experience can be quite stressful, but we definitely felt like we were well taken care of and in good hands with her team. - Lauren - Seattle, WA

We recently worked with Jolene from Caliber and had a wonderful experience. She was incredibly professional and prompt in answering our many questions. She was very good at letting us know what to expect and made the stressful process of home buying easy. We were even more nervous about the process in the setting of COVID-19, but she made sure the everything ran smoothly through closing. I would definitely recommend her to anyone shopping for a home loan! - laurenjwrisley

n/a - Tran - Lynnwood, WA

Jolene and her entire team made the entire process easy and as painless as possible. The ease of getting preapproved and the speed made putting in offers so much quicker when I had someone who was in my time zone and had a team looking out for my best interests. I cannot recommend Jolene and her team highly enough and will continue to recommend her and her team for as long as I can! - Paul - Lakewood, WA

Jolene and her team were exquisite in their professionalism and service during my homebuying experience. They were prompt and knowledgeable at all stages. All around a smooth and comfortable experience! - Colton - Lacey, WA

She made getting a new home loan with a stellar rate a breeze - Kristin - Kalama, WA

Very responsive, made the transaction very smooth! Thanks so much - Jennifer - EVERETT, WA

Thanks for great experience! - Craig - EVERETT, WA

Jolene and her team were a dream to work with! We are first time homebuyers and they made the process so streamlined and let us know what to expect each step of the way. She was extremely responsive and had our preapproval letter to us within minutes of putting in an offer and returned my emails throughout the process within minutes as well. She even helped us celebrate each milestone in the process with thoughtful gifts in the mail. We would highly recommend Jolene and her team! - Neha - Seattle, WA

As first time home buyers we didn't really know what we needed or what to expect. Jolene and her team were professional, knowledgeable, efficient, and informative giving us piece of mind during what can be an stressful process. We are now in the home of our dreams and COULD NOT have done it without Jolene. Thank you! - Audrey

Jolene is a pro and covered every detail to smoothly execute on this transaction. Highly recommend - Justin - Issaquah, WA

Jolene and team are great! - Jillian - Seattle, WA

Fast turnaround, great communication. - Jianzhu - Bellevue, WA

Great communication and patience - J - Burien, WA

My application was of a particular challenge due to issues that I had in my past. In spite of this, Jolene was able to navigate through it all and never gave up . She concentrated on the positives of my application and my good job, always believing in me and pushing forward through the obstacles. I would have never expected such attention and care and any applicant should consider themselves lucky if assigned the Messmer team with the top notch service and advice they bring to the table. - Tunc - Seattle, WA

My fiancé and I worked with Jolene to finance our 1st home in 2017. She was so helpful & a pleasure to work with. Jolene explained everything start to finish which put us at ease. Jolene also worked closely with our amazing realtor Sarah Wolverton making the process seamless. Now years later, my fiancé is looking to refinance & reached out to Jolene for advice & of course she’s been just as informative, helpful & kind as she always has been! We are forever grateful to both Jolene & Sarah! :) - Jordann

My application was of a particular challenge due to issues that I had in my past. In spite of this, Jolene was able to navigate through it all and never gave up . She concentrated on the positives of my application, always believing in me and pushing forward through the obstacles. I would have never expected such attention and care and any applicant should consider themselves lucky if assigned the Messmer team with the top notch service and advice they bring to the table. - Tdiler

Right there when we needed her with all the information to make the best choices. Efficient and knowledgeable making the whole process seemless. - Audrey - Lake Forest Park, WA

Thanks to Jolene and Carrie for pulling off an early closing six days before the suggested closing date during the peak of the Covid-19 pandemic. - Kenneth - Tacoma, WA

Couldn't have asked for better!😊 - Christopher - Bothell, WA

Jolene and her team was always there for us every step of the way and made us feel very stress free during the long process of buying our home. We are so thankful for Jolene’s expertise and professionalism! - Charles - Seattle, WA

As first time home buyers we had A LOT of questions. Jolene and her team guided us through the process and helped us meet our financial goals and buy our dream home. We could always count on a quick response and she earned our trust. Thanks Jolene!!! - Brianne - Seattle, WA

Jolene is friendly and honest with us all the time. I trust her with important financial decisions. I feel confident doing business with her due to her intergity, work ethic and business knowledge. I already referred her to two of my friends for mortgage related questions. Jolene and her team work hard for clients to ensure smooth transition from start of the loan until after closing day. We are always valued by her. Jolene is a wonderful business professional and her success clearly shows. - Hui - Bothell, WA

Smooth process. Great professionals and communication. Glad I was able to work with such a good team - Zachary - Edmonds, WA

This is the 2nd time we've worked with Jolene and will contact her again if mortgage needs arise. She's accessible, knowledgeable, quick to answer any questions, professional and just overall been great to work with, making what can be a stressful transaction very easy. - Jeri - Auburn, WA

Fast response and clear on timeline - Dian - Seattle, WA

I have worked with Jolene over the past 10+ years for my mortgage needs and will continue to come back to her and her team the next time I need mortgage assistance!! She is great to work with and always gets the job done!! Thanks Jo!! - Jennifer - Bellevue, WA

Th overall process was simple and straightforward. - Carolyn - Redmond, WA

Jolene and the Messmer Team are Amazing!! Jolene is not only an amazing business person, but an amazing human being! Her attention to detail, accessibility and tenacity to get you the best possible loan is unmatched. I've used many loan companies, but no more. I am a Jolene evangelist and will continue to work with her and team moving forward! Thank you so much for all your hard work! - user0236830

Jolene Messmer and her team at Caliber Home Loans were such an excellent team to work with during the home buying process! We will be recommending them to anyone who is looking to buy a home! - Rachel

Jolene Messmer and her team at Caliber Home Loans were such an excellent team to work with during the home buying process! We will be recommending them to anyone who is looking to buy a home! - catherineboren

This is the third time I have worked with Jolene to get a loan. I bought my house and have refied twice over the years. As before. Everything has been great. Her team is really responsive and detail oriented. Even during this stay at home Covid 19 pandemic her team never missed one thing.They find a way to make the process so smooth. From the moment I emailed Jolene till I closed, everything went according to plan. I never felt out of the loop or lost.. every step was expected and all the elements of the loan process were done smoothly. They really take care of you. AlL paperwork except close and home assessment are done online.. i loved it.. They are truly great at what they do. I would never use anyone else. - William

Timely responses, clear communications, feeling supported. - David - Bothell, WA

I appreciated quick responsiveness from the team! Thank you for helping us! - Margie - Des Moines, WA

Great service and professionally executed. - Joseph - Edgewood, WA

Jolene and her team get the job done! Thank you for a smooth process - Patricia - Kirkland, WA

Caliber Home Loans really went the extra mile to get my re-fi successfully completed. Processed in the midst of the COVID crisis, the economic situation everywhere was changing rapidly and it seemed like underwriting requirements were changing daily. Caliber's team worked hard and patiently for me for which I'm grateful. - richard2049

This is the third time I have worked with Jolene. Everything has been great. Her team is really responsive and detail oriented. Even during this stay at home Covid 19 time her team never missed one thing. My process was so smooth. From the moment I emailed Jolene till I closed, everything went according to plan. I never felt out of the loop or lost.. every step was expected and all the elements of the loan process were done smoothly. All things but close and assessment are done online.. i loved it.. They are truly great at what they do. I would never use anyone else. - tmills551

Excellent communication regarding expectations, requirements, timeline and status. Easy stress free process. - Michael - Kirkland, WA

I emailed to see about a refi and Jolene got back to me within a few hours. I had been helped thru the process and had a great rate locked in less than a week. They guided me thru the rest of the process and made it so easy. Even with the lock down the team is super responsive and on task. They help so much. Could not recommend them more highly. They are great at what the do!! - William - Edmonds, WA

Jolene and her team provided Excellent experience, smooth process and did exactly as promised. - Tien - Kirkland, WA

From the customer service to the level of professionalism she’s on, no one does it quite like her. Thank you! 😊 - Danny - Bothell, WA

This is the second time we have worked with Jolene and her team. We were again impressed with how easy it was to work with them, how quickly and proficiently questions were answered and with the loan process as a whole. Thank you! - Kelsey - Tacoma, WA

Second time using their services. Both times went great. - Robert - Tacoma, WA

Jolene and her team were amazing to deal with, especially as first time home buyers! We will be recommending her to everyone we know with great confidence! - Catherine - Tacoma, WA

This is the third time I've used Jolene and her team. I am always impressed with their streamlined process. Everyone is incredibly helpful and quick to respond, taking the time to answer all questions, simple or otherwise. Thank you so much! - David - Anacortes, WA

Jolene and her team are so pleasant to work with! They’re super professional and fast acting. Everything is very clear that needs to be done with excellent communication! - Brittany - Bothell, WA

Jolene and her team are the best! It was an organized, stress free process! - Steven - Bothell, WA

Another great experience with Caliber. - Matthew - Issaquah, WA

Good ideas, good execution - Kerri - Friday Harbor, WA

Very professional, friendly and above all excellent customer service! As a first time home buyer, I felt Jolene and her team made the loan process very easy and painless as possible! - Merin - Bellevue, WA

During a time of uncertainty and stress, the Messmer team took all the steps to make the process of refinancing a stress free experience. Outstanding direction and communication to give us all the information needed to make the best decision. Wonderful Team! - Alex - Lynnwood, WA

Jolene and her team have helped me time and time again! I don’t know where I would be without their guidance through the mortgage and the re-financing process! I would confidently recommend all of my loved ones to trust in Jolene and her incredible team to assist them in their lending needs! Top of the line! - Aleesha - Kent, WA

Jolene and her team were professional, friendly, very responsive and went above and beyond to delivered on their promise to meet our very tight closing deadline. She and her entire team are absolutely amazing! - Carrie - Bothell, WA

Jolene and her team are amazing. They were always so kind and professional and very quick to answer any questions my husband and I had. This was our first time applying for a mortgage loan and we felt very comfortable as first time home buyers with all the knowledge and tools that Jolene provided us at our first meeting. I would absolutely recommend Jolene to anyone I know looking for a lender. - Michelle - Lynnwood, WA

Fantastic communication and assistance every step of the way. Jolene and her team were very accommodating and helpful. - Charles - Lynnwood, WA

Thank you Jolene for another flawless transaction! - Daniel - Mount Vernon, WA