All steps for mortgage application were mentioned at the beginning. Jolene's team was updated me regularly which steps were completed, what is ongoing and what will be the next steps. Also they were very active replying any email and also in weekend. They successfully closed by due date. I am overall very much satisfied working with Jolene and her team. - Kazi - Everett, WA

My husband and I had a chance to work with Jolene’s Caliber team twice, and both times did not disappoint. Our home buying and refinance experience was top notch as Jolene and her team provided exceptional service. I fully recommend working with her and her team - they’re knowledgeable, communicative, professional and friendly. We were very pleased with our final outcome! - Rhea

Jolene and team are extremely professionally while at the same time providing great warmth l. - Scott - KIRKLAND, WA

Thank you for making this process so easy! You make a great team! - Jennifer - Buckley, WA

Caliber's professionalism and communication was exceptional. - Vince - ANACORTES, WA

I've worked with Jolene and her team on a refinance as well as my original home loan. Both transactions were quick and easy! - Timothy - Milton, WA

Jolene and her staff were there for me through the entire process. Their daily updates and helpful communication were most appreciated! Thank you all very much! - Carol - BOTHELL, WA

Wonderful dealing with Caliber, professionals with exceptional service! - Justin - Lake Forest Park, WA

The service of her team is amazing! - Bonnie - KIRKLAND, WA

Jolene and her team are very helpful and knowledgeable. They also offer great communication throughout the process and are very thorough. I highly recommend Jolene and her team for your mortgage needs. - Diana - SNOHOMISH, WA

Jolene and her team are there every step of the way. The are quick to respond with questions and make the process seamless. This is my second time working with Jolene and her team and I regularly refer my friends to go see her when they’re looking to buy or refinance their homes. Thanks for everything Messmer team! - Jill - Mill Creek, WA

Great Experience. Great Rate. Great Job! - Andrea - Burlington, WA

Working with Caliber was a great experience because of the people on the team. Jolene's team is comprised of a group of wonderful individuals who are easy to work with, communicative, supportive, informative and each person is always ready to provide great customer service via a phone call or email. This is our 2nd time working with Jolene's team at Caliber - I cannot express how easy the process was and how helpful everyone was at answering our questions and providing timely updates. Thank you! - Joel - Renton, WA

Lovely Lending Valerie Allen from Port Orchard, WA Had a chance to work with this lending team because my realtor, Krys Zachodni, recommended them. They were very knowledgeable, professional and organized with the entire mortgage process. They made me feel valued and helped me understand everything we both had to do to make my loan come together. Very pleased with our final outcome of a 30-yr FHA loan @ 2.875%. Thank you! 🥳🤩😀❤️ - Valerie

Seamless process! - Cody - Yakima, WA

Jolene got us a pre-approval for our new home within hours and was very kind in the process. We already had a lender chosen and had to go through the preferred lender for pre-approval, but she was great to work with! :) - Nate

I can understand the Covid made things slower, but I liked how all my questions and concerns were addressed as quickly as possible in a timely manner. - Ryan - Tukwila, WA

Process was smooth and quick. The team kept in touch and provided timely updates. I am very satisfied. - Michael - Everett, WA

Great staff, great communication, made sure we stayed on track. - Lucinda - BUCODA, WA

The overall updates clearly setting expectation. - Benjamin - BOTHELL, WA

Jolene reached out to me to let me know the interest rate I locked into 18 months ago had dropped over a full point. I had such a pleasant experience with Jolene and her team at Caliber previously, I gave her the go ahead to start a refinance. She was as wonderful as before; fast, efficient and professional. Her team took good care of each step and we locked in and closed ahead of schedule. I am now saving over $1,400 a month. Thank you Jolene for all you have done for me. - Zalenna - MONROE, WA

When ever I had a question, and there were many, someone was always there to give me an answer. It was not easy getting all the documents you wanted and it took a great deal of time but everyone seemed to be patient with this 84 year old lady! Thanks for being so understanding. Sonja Vance-Abate - Sonja - SPOKANE, WA

Loved working with Jolene and her team. Great process! - Christine - BREMERTON, WA

Fast response and consistent in communications. I felt like a valued customer - Kayla - LYNNWOOD, WA

Great service and I was treated so well! - Jeremy - KIRKLAND, WA

When a different lender wouldn't qualify my partner and I together, Caliber was different . They listened to our specific needs and customized our experience to get us into the loan we needed to make our home buying dreams a reality. I'm ever so grateful to Jolene's team for making this process not so daunting and to my realtor Krys Zachodni for suggesting Caliber Home Loans as her preferred lender for her clients. - Valerie - Port Orchard, WA

Were kept well up to date on everything! All was in time and flowed easily. - Larisa - Federal Way, WA

This is a highly streamlined and efficient process - the team makes this seamless and painless - Julie - REDMOND, WA

Jolene is always available to help whenever you need help. - Ma - Lynnwood, WA

Communication and updates - Michael - BONNEY LAKE, WA

Jolene and her team worked very hard to ensure that the process was smooth and she kept me up to date with what was going on. I am quite happy with my financing . I would recommend anyone wanting to pursue financing through caliber. They delivered and did a fantastic job - Faith - Bothell, WA

Excellent service - Mageshwaran - BOTHELL, WA

We closed on time without hiccups on the road. - Adriana - Seattle, WA

swift and timely transaction! - Victor - Seattle, WA

I love jason and jolene and cary and lopez! They are so much helpful and i am coming back - Sang - Lynnwood, WA

Jolene was very prompt in replying to emails and she helped to get the best interest rates. The entire process was very simple with no surprises or huddles at any stage until the closing. - Shamnad - Lynnwood, WA

Amazing team of people. They went above and beyond to help us from start to finish. prompt replies. Very Knowledgeable Staff. Fast closing - Lawrence - Colville, WA

smooth process!! everything was straight forward and made the experience so easy for me being a first time home buyer. - Tiffany - Lynnwood, WA

This was my first time buying a home. I didn’t know anything going in and Jolene’s team was always there to walk me through the whole process even though I was constantly bothering them for every little thing. Very happy! Thank you so much! - Kathy - Lynnwood, WA

Despite the work from home, and multitude of mortgage activities our re-if was pretty expeditious. - Eric - MONROE, WA

Jolene and her team were absolutely wonderful to work with. Buying a home is a stressful process, but Jolene was so professional and dependable, and honestly made the whole experience feel manageable. She’s also just a lovely, positive, encouraging person. I could not recommend her more! - Kendall - Seattle, WA

Was a pleasure working with Jolene and her team. - Shudan - Lynnwood, WA

I had a VA home loan and the team was very patient and professional through the process. - Rosa - Issaquah, WA

This is the second time working with Jolene, and we are again very happy with the results. - Marisol - Vancouver, WA

They are the best - Daniel - MOUNTLAKE TERRACE, WA

excellent work team. we loved the receptivity and support towards - Maria - Lynnwood, WA

Everything was good with my credit and advisories. We're very glad about our new home. I recommend Caliber home loans 100%. Thank you so much - Juan - Lynnwood, WA

Very fast, helpful, saved us tons of money! - Robert - EVERETT, WA

The Messmer Team is amazing! Fast and clear communication and always friendly. Could not recommend them more! - Jacqueline - BOTHELL, WA

A very pleasant experience. We remained informed through the process and communication was excellent. - Roger - EDMONDS, WA

Jolene is super patient through out the process especially during the initial phases. She was great in running through the numbers multiple times, walking me through the scenarios and greatly helped me to pick the right option. The entire team of Jolene was also great with respect to keeping me updated on the status in a timely manner and responding to my question promptly. Overall experience was great !! Thank you Jolene and the entire team !! - Raghu - BOTHELL, WA

Jolene did an awesome job helping us navigate through the refinancing process. She is very knowledgeable and is able to give great advice and guidance, which made reviewing, and then deciding, on a refinance solution a breeze. - Alaina - SEATTLE, WA

Jolene and her staff have always been professional, efficient, and helpful. We have enjoyed working with Caliber and Jolene Messmer. - Raelynn - MARYSVILLE, WA

Jolene and her team communicated at every phase. During Covid they were all working from home so it made things more difficult. We are very happy with the refi they arranged for us and will recommend her to friends. - Nancy - Mukilteo, WA

Jolene has a great personality so was pleasurable to work with. Plus she had assistants who regularly contacted me with updates and responded to my inquiries as well. All was very organized! - Carol - Lynnwood, WA

Communication - Sebastien - KIRKLAND, WA

I love the weekly updates. Great team! - Marawan - Lynnwood, WA

We had a great experience with Caliber Home Loans. Things were done in time, and the team had an open communication. They answered all my questions and I had a lot! Great to work with. - Faosiyah - Lynnwood, WA

Jolene and the Team were very easy to get a hold of and everything went very smoothly! - Marie - Covington, WA

I just finished my home refinance with Jolene and her team. They are all very professional, helpful, and friendly. They answered all of my questions (and I had a lot of them) as timely as possible. They worked very hard to help me get my refinance done as seamlessly as possible, and I would recommend anyone to work with them. - Aron

We completely recommend Jolene and her team with Caliber Home Loans. Jolene did such an amazing job at communicating with us to explain all of our options and her team would always email us with updates and respond to any questions within 12 hours. We are so thankful for all of their help and the fact that they were able to help us close in a month. - Jessica

The team worked very hard to ensure that great communication was there and also making sure that tasks were completed in a timely matter. - Kimberley - Monroe, WA

I want to thank all the individuals who were so involved working on my Re-Fi. The Pandemic put a lot of restrictions on all of you.. You all did your best to make the transition easy for me. Again...Thank You - Rita - ISSAQUAH, WA

Everyone was very helpful with our refinance. - Kelsey - BUCKLEY, WA

Jolene and her team have been very friendly and professional. They answered my questions and were very helpful. - Aron - Federal Way, WA

Jolene and her team are amazing!! From start to finish I felt informed and taken care of. Thank you Jolene!! - Dan - Kirkland, WA

Jolene and team were fantastic to work with. They made the entire process seamless and stress free. I would definitely recommend Caliber Home Loans to my friends and family. - Georgia - BOTHELL, WA

Jolene and her team made the lender experience as pleasant as humanly possible. They were overly informative and provided excellent customer service. They made us feel like valued customers vs feeling like people just giving them money. Jason Butler was also an amazing help and was on the ball the entire time. - Joel - Buckley, WA

You have done an great job, but you can do even better at communicating and not pushing in the last minute. You can inform the client about the stuff a little sooner than later. I would still give you all a 5 star rating. Thank you - Nitheen - Lynnwood, WA

Jolene is amazing! Her team and her are super knowledgeable and fast! Would highly recommend her! - Brittany - Snohomish, WA

Good communication, frustration free process. - Gergely - Edmonds, WA

Quick responses is what I like best!! - Minhhien - Everett, WA

Very satisfied with rate and fees. But given how most lenders are overwhelmed, I was most appreciative and completely amazed by Jolene and Team's promptness and attentiveness to my needs during the refi process. Previous lenders that I experienced have provided tools and only tools while Jolene and team provide online tools with excellent service in the form of updates and consultation throughout the process. - Randal

Jolene, Jason and Cary at Caliber were wonderful to work with and made the mortgage application process stress free. They were very responsive and completely professional - would recommend to anyone. - Bryan - Edgewood, WA

Jolene was excellent! We were frustrated because underwriting did not touch our file until the last minute leaving us having to spend our workday scrambling to get docs back to close on time but I feel that this is common across the industry right now. Jolene handled my frustration so well and we appreciate her. She was always available to us and was on it when we needed her to fight for us on an underwriting request. I would recommend her to all friends/family. - Erika - Poulsbo, WA

Jolene was amazing! She made the whole process feel seamless! I would definitely recommend her! - Anthony - Poulsbo, WA

You and your team were great at explaining the process to me and being there to answer my questions along the way! 5 star experience. - Sabina - Seattle, WA

Great communication, easy to follow instructions and timely delivery on service! - Holly - Redmond, WA

Jolene and her team are very competent at what they do. They communicated clearly and timely to ensure the process proceeded. They met all their commitments on time and as expected. I would highly recommend Jolene and team!!! - Joel - Redmond, WA

Jolene and her team were ver professional throughout the process. Thank you so much! - Tatiana - Sammamish, WA

Jolene made it happen! - Jason - Hansville, WA

Jolene knows the industry and very good advisor. She is fast, detailed and knowledgeable in her communication. - Ali - Shoreline, WA

Jolene is amazing to work with and her entire team took care of me each step of the way. I couldn’t recommend them more! - Caroline - SEATTLE, WA

- Andrea - Seatac, WA

Jolene and her team stayed in contact with me the whole time. I started my refi after a friend of mine who used a different agency and finished before him. I have used Jolene for both my original and refi, she always does a great job. - Jacob - KENT, WA

Jolene and her team were able to ensure we closed on our home in time as well as kept us in the loop of communication through out the process. We were able to ask Jolene's team questions and fully understand the process. For first time home buyers the process was very daunting but Jolene and her team worked closely with our realtor Josh Pemberton to keep us taken care of. - Jasmine - Everett, WA