The refi process shepherded by Shirley was a very smooth process. Always responsive and ready to assist. Shirley and her team have provided us with a smooth, professional experience. Thank you Shirley 🤗 - James - Renton, WA

The process was made so smoothly. The communication and assistance were spot on. So grateful for the professionalism and courtesy we experienced. - Anna - Renton, WA

Shirley is absolutely amazing, clear, concise, and is very prompt to accomplish the close. Thanks again Shirley! - Seth - SEATTLE, WA

Shirley is amazing, we couldn't have asked for a better experience! Highly recommend! - TINA - RENTON, WA

Shirley is beyond great. She is a great communicator, sincere, professional, and always willing to take the time to help me understand the maze that refinancing is to me! Thanks again Shirley! Much appreciated! Erin - Erin - SEATTLE, WA

Shirley’s expertise and commitment to our loan made the refinance a very positive experience. Thank you! - Roxanne - SEATTLE, WA

Shirley was very informative and guided us through the entire loan process with our best interests in mind. She provided great loan options and with her help we were able to purchase a nicer home than we had thought possible. She and Sarah kept us informed and drove the process in an expeditious manner to help us close early. Shirley’s industry experience, knowledge and helpful personality is beyond compare. I very highly recommend her! - David - Bonney Lake, WA

Shirley was awesome. She made the process seem easy and guided us the entire time! Thank you for helping us get into an amazing home! - Amy - Bonney Lake, WA

Shirley and her team from Caliber were very easy to work with. They were accessible any time we had a question or a need. Shirley discovered an escrow error that our previous mortgage company had made and explained to us what apparently had happened and made sure the error was corrected. The entire experience was like working with a friend, someone you’ve known a while. We would recommend Shirley to anyone needing help with their mortgage whether it’s a first time home buyer or refinancing. - Terri - Seatac, WA

Consistent, thorough communication from Shirley and Sarah; questions were always answered and I felt like an individual (not just formulaic responses)! - Monica - Newcastle, WA

Shirley was very responsive and kept us informed of every step and status during the process. She was also very helpful in looking at every option I asked her to evaluate for us to make our decision. - Amy - KENNEWICK, WA

Shirley was so helpful when it came to a large tax bill that needed to be paid. She helped me with a loan and refinancing when the rates were higher than I had at the time. She took the time to go over my ability to refinance again in 6 months and what it would take to get the rate lowered. We did everything she explained would do the trick, and like a click, we have a rate lower than the original. She could not have been more professional, kind, and trusted. I recommend her to everyone. - Dawn - SEATTLE, WA

Smooth & incredibly easy process to refinance my home. Shirley & Sara gave me a step-by-step outline of what would happen & when. All information was shared with me on almost a daily basis and all questions were addressed immediately. Could not have asked for an easier process! Shirley is awesome! - Lisa - SEATTLE, WA

Smooth process, was confident the loan would close. Also, 2.75 is a great rate. - Torin - SEATTLE, WA

Wonderful group to work with!!!! They were very caring and very thorough!!! - Jane - CAMANO ISLAND, WA

Shirley and Sarah were wonderful to work with! - Alex - TACOMA, WA

They were very on top of all the things we needed to have our loan process go so smoothly. Terrific communication throughout the entire time. We truly appreciate their expertise and customer service! - Karen - SEATTLE, WA

I trust Shirley, enough said. - Kevin - Seattle, WA

stayed with me each step, as small business owner it was quite the process with Covid rules developing as we went. Helped me remain confident that we would get through. - Ronald - SEATTLE, WA

Shirley has been my broker many times over the years and has consistently delivered great results and is a pleasure to communicate with! I've referred her to everyone I know whose looking for a good mortgage broker. She's a gem! - Janett - CAMANO ISLAND, WA

Fantastic, personalized customer service!! Already referred Shirley to my mother for a re-fi. Thank you!! - Diana - CAMANO ISLAND, WA

This is our second re-fi with her. She is very responsive, very knowledgable, and very easy to work with! A very pleasant transaction! - Kristofer - Seattle, WA

One of the easiest experiences we've had. Professional but personal. Thanks for the hard work and diligence and most of all, keeping us informed. - Llewellyn - Seattle, WA

she was very informative and really pleasant to work with - Lester - Auburn, WA

Shirley and her team were very communicative during the whole refinance process. From start to finish this was the cleanest refinance we have gone through in our 25 years of home ownership. - Kendra - SEATTLE, WA

Shirley. Is always great to work with and I have recommended her to many friends. - Jeanne - Seatac, WA

Excellent communication, and very responsive to any questions or concerns. I would highly recommend Shirley and her team. - Parrish - SEATTLE, WA

Shirley made everything so simple for us, we hardly had any work to do! Shirley was also there to answer our questions with her knowledge and expertise, we felt that we were in the best hands for our refinancing! - Jane - Shoreline, WA

This is the second time we’ve worked with Shirley. She had us coming back for the same reasons: professionalism, clarity, and world class service. Not only did she explain what the process looked like in depth, but Shirley always took the time to answer any questions and put us at ease. We knew she had our best interest in mind, and that she wouldn’t ever drop the ball on us. These are the kind of things you’re looking for when buying your first home or refinancing. We also got great rates! TY S - Bernardo - Shoreline, WA