Dawn and the team was very responsive-I love this team and will for sure refer friends to Dawn-We even got to move in a week early that was Amazing - Danielle - Tacoma, WA

Although we had numerous obstacles from the lender, Dawn and her team consistently were on top of the moving targets and their unwavering support, dedication and willingness to never give up got us to the finish line and closed on time. We would never have been successful without Dawn's unbelievable calm and persistent approach. We would highly recommend Dawn and her team. We are so grateful for their efforts and dedication. Thank you does not express the gratitude we feel. - Lisa - Gig Harbor, WA

Everyone we interacted with was helpful, friendly, and patient - even when things were running behind on our end. I also appreciate everyone's attentive and quick responses as well as the thorough explanations when we were unsure about contract terms or definitions. Overall, it was very pleasant experience! - Nicole - Indianola, WA

Dawn was great to work with! She explained the process of refinancing my house to me and she made the process really easy. She was quick to return phone calls and emails. Dawn was very professional and I would definitely recommend her! - Kathryn - Port Orchard, WA

Going into this process during Covid with out face to face contact was unnerving but Dawn and her team built the trust and confidence in the process and everything went extremely smoothly. I couldn’t be happier with my experience. - Joshua - Puyallup, WA

Relatively painless - Michael - Port Orchard, WA

Dawn was very professional and prompt. She was attentive to my questions. Her dedication to customer service made all the difference. - Brandon - Olympia, WA

While Dawn is extremely professional, she is also very personable and helped guide us through every step of the process. She is diligent and very knowledgeable in the industry. We were ecstatic to work with Dawn and her team throughout our prolonged escrow (new construction) and out-of-state move. I highly recommend Dawnand will refer her to any friends and family that are seeking to purchase a home. Thank you Dawn + Team!!!! - Melanie - Port Orchard, WA

My last 2 real estate transactions (prior to this one) were wrought with delays and stress. This whole experience was smooth and we closed on time (without any unpleasant surprises) - Cherie - Maple Valley, WA

Great with communication and keeps you updated throughout the whole closing process. - Joseph - Port Orchard, WA

Everyone at Caliber is awesome! Helpful and responsive. A great experience. - Dennis - Gig Harbor, WA

Fairly easy process only hang up was the case verification asking for documents that were not needed when a DD-214 is needed instead and this should be known by the loan processors. - Rose - ROY, WA

Simplicity of the whole process - Wendy - Gig Harbor, WA

The process went smoot. I got answer to all my questions. - Hrant - BELLEVUE, WA

Dawn was always thorough and communicative. She was available to answer any and all questions I had about the loan process and what to expect. A great woman to work with! - Tiffany - Fircrest, WA

Great team work - Volodymyr - Covington, WA

. - Tina - Buckley, WA

Dawn got us in our home lightning fast!! Explained everything, and made it easy for us. Thank you!! - Carl - Tacoma, WA

Overall, the Caliber Home Loan Team provided to us a solid and thorough service! They were always available , which is saying a lot. In these times, working from home means they can be intruded upon at most anytime to answer questions when we were anxious or feeling clueless. Sometimes we needed the communications clarified. Thank you very much for the service you provided to us! - David - GIG HARBOR, WA

Great Job! - Brian - Lacey, WA

The process moved quickly. - Diane - Lacey, WA

Dawn James and her team exhibit the highest levels of customer service I've experienced. Information was accurate and queries were turned around very fast. Answers were clear and detailed enough for me to make informed decisions quickly. This is "business as usual" for Dawn and her team. The "extra" is the joy and fun they have working with their customers. This is the 4th time I've had the pleasure of working with Dawn and her team and I always look forward to it. Great job!!! - Adam - Port Orchard, WA

Great service - professional, timely, knowledgeable. - Aaron - Vaughn, WA

Dawn can walk an impatient person through a trying time, and keep them level set and focused. Some of us need a little hand holding, and she is very helpful. I trust her, and that is a major accomplishment. - Christine - Gig Harbor, WA

Very good - Chandy - Kent, WA

Dawn and her entire team are friendly, prompt, and communicative. When I had a question it was quickly answered, and when I told them how I wanted things to go, Dawn helped make it happen to the best of her ability. I'm grateful for the team at Caliber for making what could have been a huge hassle into a breeze. - David - Kent, WA

great work, thank you - Muiddin - KENT, WA

This is the third time we’ve used Dawn and her team for purchasing and/or refinancing and have been happy each time. We will use them again if the time comes around again - David - PORT ORCHARD, WA

It was a seamless process. Everything was made very easy for us. - Gregory - University Place, WA

Dawn and her team had amazing communication. I felt “in the loop” through the entire process. - Tim - Kent, WA

Thanks Dawn! This is the 3rd you got us a great rate! You and your team make this stressful process a breeze! - Janice - PORT ORCHARD, WA

Everyone was kind and helpful. They made the process of refinancing go smoothly and quickly. - Jolie - Puyallup, WA

They were very responsive and made the process go smoothly. - Rita - BONNEY LAKE, WA

I had contact with at least 3 members of Caliber and they were all very responsive. - Emily - University Place, WA

Dawn and her staff were very informative during the entire process and responded to us right away whenever we had questions. - Pride - BONNEY LAKE, WA

When ever I call she used to answer. If not she was returning my call. - Nazira - Kent, WA

Dawn and her team were outstanding. They made the process effortless while hunting for the best rate for me. - Lance - Gig Harbor, WA

Transparent, efficient service oriented team led by a real professional loan representative. - Michael - BUCKLEY, WA

I’m always informed of next steps. - Marie - ROY, WA

Dawn James was very professional and made the loan process extremely easy. I can not express enough of how great and timely she was through the whole process. Customer service was above any I have seen in a very long time. Thank you, James Hughes - James - GIG HARBOR, WA

Easy process-very responsive people - James - GIG HARBOR, WA

Dawn and her staff did a incredible job getting us the best rates, and where very responsive. They took the time to make sure we understand all of our options. - Dennis - GIG HARBOR, WA

Great communication. Made it easy to understand the process and what to expect. Did wonderful answering all of our questions and the work level felt extremely efficient. - Dominique - LACEY, WA

Dawn and her team made the refinance process seamless! - Lola - UNIVERSITY PLACE, WA

Fast help and great communication. - Timothy - Winlock, WA

Communicated throughout. Made it easy and enjoyable. - Hillary - GIG HARBOR, WA

Very informative, kind, and patient staff. - Alexander - LACEY, WA

Dawn contacted us to advise that although we had refinanced in the last year, we could get an even lower rate that resulted in lowering our monthly mortgage expense by $100/mo. - Nicole - GIG HARBOR, WA

Friendly services from staff members. Everything is transparent. - Chamroeun - KENT, WA

Dawn is easy to work with. She listened and provided me with her advise and i made the decision. She also has a great team supporting her. This will be my 2nd refinance with her and 3rd loan deal with her. Great Job. Keep it up Sam - Hussein - BONNEY LAKE, WA

I really enjoy working with Dawn. She is a lender you can trust and give you honest feedback. Has great knowledge of the market and is quick to respond to your questions. Highly recommend! - Beau - BUCKLEY, WA

Did everything they we supposed to - Ryan - SHELTON, WA

I knew Dawn from previous interactions and I trusted her. She provided loan rates and terms that were very competitive with the big internet companies (Quicken, Rocket, Ameritrade). Dawn and her team always responded quickly to my phone calls, emails, texts. She answered all my questions, no matter how silly, and provided useful information to help me make decisions. I highly recommend Dawn to assist you with any of your real estate finance needs. - Donald - PACKWOOD, WA

Dawn James is great! She reached out to me and this entire process was flawless and did not take up hardly any of my time. They communicated to me on every step of the process and just make everything really easy! Great people to work with! Thank you! - Cristina - Puyallup, WA

Effortless - Liza - GIG HARBOR, WA

This is my third time working with Dawn James and always so incredibly helpful and sincere. - Sungwook - BONNEY LAKE, WA

Working with Dawn James multiple times is a breeze and walk in the park no issues no problem everything was smooth and stress free. Thank you so much Dawn for another wonderful service. - Maria - AUBURN, WA

I had worked with Dawn over 10years ago and when I contacted her not only did she remember who I was, she was also able give me some "breathing room" financially with an unbelievable refi rate that is 2.5% lower than what I had. Thank you Dawn - Shawna - AUBURN, WA

Excellent experience working with Dawn J. and Caliber Home Loans! Competitive rates, extremely simple application process and stellar customer service throughout the entire process. Who could ask for more...? So great we have referred family members who are refinancing and/or obtaining new home loans from Caliber. Work with Caliber for your home loan needs, you won't regret it! Joe G. - Joseph - TACOMA, WA

transaction was so so so super smooth and super easy to work with the Team and her she got was so great thats why when we first brought the house she was our lender and then when we refinance with her not only once but 3 times and it was so super easy and smooth no headache at all - Mark - AUBURN, WA

Dawn and her entire team are very good at what they do! The communication was top notch and they helped me through the entire process. Dawn made the entire process much easier than it could have been. I trust Dawn and her team. I would highly recommend them! - Jeffrey - LACEY, WA

Great communication, and helped walked us through every step. Making the process easier. - Shari - LACEY, WA

Dawn and Caliber made the whole home buying process as smooth as possible. - Jonathan - Kent, WA

From start to finish my Refinance with Dawn James, Colleen Jacobson and Christina Dougherty and the Caliber Group of people I dealt with went so smooth... Thank You For All You're Help, Andrew C. - Andrew - TACOMA, WA

The process was well managed throughout. - Gary - Fox Island, WA

It was a fantastic experience working with Dawn. She always picked up the phone, and was quick to respond to any emails all throughout the process. It was a pleasure working with her, and I wouldn't hesitate to recommend Dawn to any of my friends and family. - Keith - Auburn, WA