The communication was great and every question I had was answered thoroughly. Dawn was great support and made the process so easy. - Natasha - Edgewood, WA

We've used Dawn for 3 business transactions and have been very satisfied every time. - Stephanie - Gig Harbor, WA

They are wonderful in helping me with the whole process to buy my first home. From the beginning to closing! I highly recommend them. Thank you! - Man - Tacoma, WA

Dawn was supportive and communicated with us every step of the way. She was very committed to helping us close as early as possible and even went to bat for us when our escrow agent dropped the ball (repeatedly). Dawn crushed it! - Ryan - PORT ORCHARD, WA

Dawn and the Caliber staff were extremely knowledgeable to the steps necessary to refinance our existing loan. All items that I needed to accomplish were easy to do so through email and the Caliber website. Dawn was able to process the loan quickly and at tremendous interest rate. This is the fourth time I have refinanced a loan, and it was my best experience. - Michael - Gig Harbor, WA

All around just the easiest mortgage loan experience ever. I highly recommend the Dawn James Group to anyone. Very helpful (and also fun). - Hillary - Gig Harbor, WA

The work that Dawn and her team put in to make the loan/refi experience pleasant, fast, efficient and easy to process is wonderful. Her and her team have helped us now on our second refi now with Caliber (first to lower rate 30yr and now to lower rate 15yr) and both experiences have been excellent. We have and will continue to recommend her to friends and family. - Matthew - Puyallup, WA

Dawn is very supportive and responsive to questions. With her proactiveness and guidance, I am in an excellent position with my first home. The refinancing process was quite smooth. - Tiffany - TACOMA, WA

very responsive and diligent. - Javier - SEATTLE, WA

Dawn was very friendly, helpful and efficient. She worked hard so we didn’t have to to get our loan done quickly. - Guy - Yelm, WA

Our refi was so quick and practically effortless! - Cherie - Maple Valley, WA

Dawn and her team did an excellent job at keeping everything fast and simple. Our loan was done with very little stress, which made our whole experience great. Dawn and her team have our utmost appreciation. - Quang - FEDERAL WAY, WA

Dawn is very knowledgeable and in fact so are all the other people I worked with for my refinance. It was a very fast and easy process with experienced professionals, so what's not to like? :-) - Michael - PUYALLUP, WA

Amazing as always!! Thank you for always taking such good care of me!! - Bree - Puyallup, WA

Everything went exceptionally well - Stephen - Puyallup, WA

Dawn is very helpful and professional - Michael - Sumner, WA

was quick with responses to questions. Also helped me navigate thur the on line paper work. - Ernest - PORTLAND, OR

Very professional - Erin - ORTING, WA

Thank you for providing such a seamless experience! - Trina - GIG HARBOR, WA

We loved working with Dawn! She made our experience as easy as possible! Thanks again Dawn😊 - Kristen - Fox Island, WA

Dawn knows her stuff and her staff moves quickly to make closings happen fast. This is our third purchase or refi with Dawn and it will not be our last. We will work with Dawn at wherever she is at. - Diane - Lacey, WA

Dawn and Caliber Home Loans were very prompt and supportive through the entire home buying process. They made a long process feel smooth and easy to handle. Thank you! - Jarred - Seattle, WA

Very informative. Really made the whole experience easy and pleasant. - Richard - Puyallup, WA

Greatness - Jordan - Puyallup, WA

Patience, clear communication - David - TACOMA, WA

Dawn was very patient with all my questions. - Deborah - Lakewood, WA

Complete communication step by step. Fast close with user friendly Docusign! - Geneva - Lakewood, WA

Dawn was so enjoyable to work with! She was very pleasant, and quick to answer all of our questions and concerns when they arouse. She was truly wonderful and we would highly recommend her to others considering purchasing a home. - Cassy - Yelm, WA

The communication between us and Caliber. Outstanding attention, responsiveness and helpfulness. - Jeffrey - Fox Island, WA

Great communications. Always be there when we have questions. - Chien Hsun - Buckley, WA

Dawn and her assistant were available to me at every step of the way. Obtaining our loan was a pretty smooth process. - Edith - Puyallup, WA

Dawn was very pleasant to work with. She has good communication. - Rachelle - Kent, WA

Dawn and her staff made this refinance an easy process; the communication was great!! - Victor - SEATTLE, WA

Dawn helped me to purchase my house and already knows my stuff. She is very knowledgeable and patient and will take the time answer questions. Good to have her in my corner - she's a Gangster! - Jennifer - GIG HARBOR, WA

Dawn and her team is great to work with. The advice and help from Dawn helped buying a house in a challenging market easy. - Kristine - TACOMA, WA

Communication - David - Buckley, WA

Constant communication! Simple process with the ability to sign most documents online!! Stress free refinance! - Jennifer - YELM, WA

Communication was very prompt and accurate. Questions answered in a very timely manner. just overall great service - Darlene - Buckley, WA

Process was very quick and great communication. Dawn was able to save our house when had a poor experience with our original lender. - Tracy - Gig Harbor, WA

Dawn and her team were clearly very experienced and knowledgeable about the entire process. She also made herself available every step of the way to answer our questions and alleviate our concerns. She is an outstanding asset and ambassador for Caliber Home Loans. - Kyle - Poulsbo, WA

Dawn helped every step of the way and made the process as simple as possible. Can't recommend her enough. - Tyler - Tacoma, WA

Dawn was very responsive to my questions and write require requests. - Robert - Lacey, WA

Great, knowledgeable team! - Brandon - Buckley, WA

Dawn and her team worked diligently to get us a loan, to get the loan approved and to get documents to closing in time. - Kurt - Gig Harbor, WA

Dawn and the team was very responsive-I love this team and will for sure refer friends to Dawn-We even got to move in a week early that was Amazing - Danielle - Tacoma, WA

Although we had numerous obstacles from the lender, Dawn and her team consistently were on top of the moving targets and their unwavering support, dedication and willingness to never give up got us to the finish line and closed on time. We would never have been successful without Dawn's unbelievable calm and persistent approach. We would highly recommend Dawn and her team. We are so grateful for their efforts and dedication. Thank you does not express the gratitude we feel. - Lisa - Gig Harbor, WA

Everyone we interacted with was helpful, friendly, and patient - even when things were running behind on our end. I also appreciate everyone's attentive and quick responses as well as the thorough explanations when we were unsure about contract terms or definitions. Overall, it was very pleasant experience! - Nicole - Indianola, WA

Dawn was great to work with! She explained the process of refinancing my house to me and she made the process really easy. She was quick to return phone calls and emails. Dawn was very professional and I would definitely recommend her! - Kathryn - Port Orchard, WA

Going into this process during Covid with out face to face contact was unnerving but Dawn and her team built the trust and confidence in the process and everything went extremely smoothly. I couldn’t be happier with my experience. - Joshua - Puyallup, WA

Relatively painless - Michael - Port Orchard, WA

Dawn was very professional and prompt. She was attentive to my questions. Her dedication to customer service made all the difference. - Brandon - Olympia, WA

While Dawn is extremely professional, she is also very personable and helped guide us through every step of the process. She is diligent and very knowledgeable in the industry. We were ecstatic to work with Dawn and her team throughout our prolonged escrow (new construction) and out-of-state move. I highly recommend Dawnand will refer her to any friends and family that are seeking to purchase a home. Thank you Dawn + Team!!!! - Melanie - Port Orchard, WA

My last 2 real estate transactions (prior to this one) were wrought with delays and stress. This whole experience was smooth and we closed on time (without any unpleasant surprises) - Cherie - Maple Valley, WA

Great with communication and keeps you updated throughout the whole closing process. - Joseph - Port Orchard, WA

Everyone at Caliber is awesome! Helpful and responsive. A great experience. - Dennis - Gig Harbor, WA

Fairly easy process only hang up was the case verification asking for documents that were not needed when a DD-214 is needed instead and this should be known by the loan processors. - Rose - ROY, WA

Simplicity of the whole process - Wendy - Gig Harbor, WA

The process went smoot. I got answer to all my questions. - Hrant - BELLEVUE, WA

Dawn was always thorough and communicative. She was available to answer any and all questions I had about the loan process and what to expect. A great woman to work with! - Tiffany - Fircrest, WA

Great team work - Volodymyr - Covington, WA

. - Tina - Buckley, WA

Dawn got us in our home lightning fast!! Explained everything, and made it easy for us. Thank you!! - Carl - Tacoma, WA

Overall, the Caliber Home Loan Team provided to us a solid and thorough service! They were always available , which is saying a lot. In these times, working from home means they can be intruded upon at most anytime to answer questions when we were anxious or feeling clueless. Sometimes we needed the communications clarified. Thank you very much for the service you provided to us! - David - GIG HARBOR, WA

Great Job! - Brian - Lacey, WA

The process moved quickly. - Diane - Lacey, WA

Dawn James and her team exhibit the highest levels of customer service I've experienced. Information was accurate and queries were turned around very fast. Answers were clear and detailed enough for me to make informed decisions quickly. This is "business as usual" for Dawn and her team. The "extra" is the joy and fun they have working with their customers. This is the 4th time I've had the pleasure of working with Dawn and her team and I always look forward to it. Great job!!! - Adam - Port Orchard, WA

Great service - professional, timely, knowledgeable. - Aaron - Vaughn, WA