Follow up, follow through and quick responses plus I was always able to get support when I was confused about what was needed. - Courtney - Everett, WA

The Touchette team did more than great, they were outstanding. They made a dream the my husband and I thought would never be possible, COME TRUE. Cody is excellent at his job, with open communication and is from what we've experienced a hard worker. His team worked their butts off as well on this deal and for that we are extremely grateful. Thank you Touchette team! - Susan - Everett, WA

Great & clear communication though put the process from start to finish. No surprises and the process was very smooth. :) - Sarah - Everett, WA

Cody and his team did a great job communicating with us what was needed for our loan, answering questions quickly, and providing updates on the status. This refinance went much smoother than other refinances we went through with other lenders. I highly recommend Cody and Caliber. - Kimberly - Seattle, WA

From start to finish It's of a very difficult and lengthy transaction, The Cody 2 shade team was very patient, informative, and professional. We are extremely grateful and would enthusiastically recommend them to anyone. - David - Everett, WA

Cody and his team have been helping us for years and all our experiences have been great! They have our trust and confidence, and we will continue coming back for our mortgage needs. - Greg - SNOHOMISH, WA

Support service and flexibility to understand the business, handing situations , prompt response - Vanita - West Palm Beach, FL

Team was able to close my home in Chattanooga in time which was used to finance my personal residence. In addition we closed a day early on my personal residence which made my move the following day far less stressful. - Aaron - Spokane, WA

Email communication and the ability to DocuSign made the process easy, even with my mobile lifestyle. Great Job Team Touchette! - Marvin - Woodburn, OR

The process was fast and efficient. The use of technology made it easy - Allen - EVERETT, WA

All hands involved in our transaction were knowledgeable, professional, and just overall lovely to work with! - Christopher - Bellingham, WA

The whole team at Caliber Home Loans were very helpful throughout the loan process ! The communication whether it was via phone, text or email was on a timely manner and everyone was very professional. My experience with Caliber Home Loans was an Awesome one ! - Tony - MARYSVILLE, WA

The fast and exceptional service, thank you! - Jackelin - Everett, WA

Great communication. Our part was easy, Cody and his team did all the heavy lifting. - Robert - YAKIMA, WA

I liked having a couple of opportunities to discuss options and strategy with Cody. It's also nice to be able to complete the transaction entirely online and with a mobile notary. While we did not get the appraisal value we had hoped for, Cody and his team did their best to negotiate a better value for our property on our behalf. Thanks :) - Tara - SPOKANE, WA

Good communication great team! - Luis - Everett, WA

Quick and easy process with a lot of great knowledge from the team. Couldn't be happier with our experience. - Shane - Marysville, WA

I just felt comfortable with the people helping me. I felt like I was informed about stuff and just made a stressful thing of buy a house a little less stressful. - Erick - Sultan, WA

Cody and his team were fantastic and really great at communicating. The process was far better with Caliber compared to other institutions I dealt with prior. - David - North Bend, WA

Cody was very personable, listened and provided valuable advice. - Kaytlyn - Edmond, OK

We closed and got our house ! - James - MARYSVILLE, WA

Thanks team of Caliber - Lucio - Arlington, WA

In a tough market, you helped us with a great plan that allowed us to buy first and then sell. After we got our HELOC we one our 2nd offer and we closed in 3 weeks. - Geoffrey - Mill Creek, WA

We were very satisfied with the great level of knowledge from Cody and his team. We felt communicated to throughout and greatly appreciated the little touches that made it all feel more personal. - Lynette - Mill Creek, WA

Smooth and on time closing - Lizbeth - LYNNWOOD, WA

Cody's team is top notch. They kept us updated, were extremely responsive, and researched our questions thoroughly. - Tasha - Bellingham, WA

Can't say enough good things about Cody and his All-Star team. Communication is killer through every step of the process, everyone is up-beat and knowledgeable. There are lots of places to get loans but there are few people that understand them like Cody. I refer him constantly. The move out prep box they mailed us and the welcome home plant were extremely classy touches. Just can't say enough good things. - Kelly - SNOHOMISH, WA

Fabulous service all around... thank you so much Touchette Team!!! - Stephanie - Bothell, WA

We love working with Cody and team for all of our loans. - Lloyd - Marysville, WA

Cody and his team were very helpful throughout the process. They were there to answer any questions and quick to reply back. - Brandon - STANWOOD, WA

Fast efficient and easy - Jennifer - Seattle, WA

Cody and his team made sure we were always in communication with the mortgage process and answered every question we had. The flexibility of online and virtual signing made the process smooth, simple, and safe. Kim Capone was especially patient, knowledgeable, and friendly with all of our needs. Thank you!!! - Christina - Lynnwood, WA

fast service - Rachel - EVERETT, WA

Entire process - Jarrod - Clarksville, TN

Everthing they did - Sharon - Seattle, WA

Easy refinancing with good people - Dwayne - Everett, WA

The communication was amazing and we were constantly receiving updates about our loan process. The customer service was incredible. We felt as if we were their top priority during our entire home-buying process! - Paddylin - Marysville, WA

My realtor and I made a last minute decision to pivot from another lender who had really struggled with getting approval letters to us in time and Cody's team came in and did double time to get everything closed smoothly by our original closing date. Cody and his team were not only great about communication throughout the process, they were also quick and efficient from start to finish! - Bethany - Sedro Woolley, WA

My realtor and I made a last minute decision to pivot from another lender who had really struggled with getting approval letters to us in time and Cody's team came in and did double time to get everything closed smoothly by our original closing date. Cody and his team were not only great about communication throughout the process, they were also quick and efficient from start to finish! - Bethany - Sedro Woolley, WA

The Touchette team was on point! Organized, timely, efficient and knowledgeable. We appreciate their partnership! - Melissa - Snohomish, WA

Wonderful and prompt service - Adam - Bremerton, WA

Responding to questions quickly . Clarification concerns. Updated progress with loan. - Rodney - Nampa, ID

Great customer service, friendly people, always willing to answer questions - Erin - Bothell, WA

Very fast service! - Ashley - EVERETT, WA

The friendliness of everyone on Cody's staff was wonderful! I felt like they were all my friends, from the beginning to the end of the process. I felt like they cared about what was happening with our house and walking through it with us. What ever makes a great experience? It's always the people!! - Pamela - Nampa, ID

Thank you! - Anne - Seattle, WA

The team was extremely responsive and helpful. They responded to all my questions in less then an hour and always had somebody available to support me. - Taneal - Mount Vernon, WA

Everyone on the team was always responsive, helpful, and reassuring through every step of the process. I always felt secure and the team did an excellent job of making things crystal clear and easy to understand. - Caitlyn - Granite Falls, WA

The constant and consistent line of communication with a true team of people that genuinely wanted us to succeed and get our first home. Truly a perfect example of good quality customer service. - William - Granite Falls, WA

Thank you Cody & team! Great communication, the whole process was fast & easy - and appreciated the guidance you provided on buying an investment property from your personal experience. Thank you!! - Mark - SEATTLE, WA

I appreciate the prompt communication. I love that multiple members from the Caliber team are cc'd on email communications throughout the process, so someone is always available to answer questions and ensure things are moving along appropriately on my side/their side. Also appreciate Caliber dealing with the added complexity of having to sign documents while out of the country. - Marcus - Burien, WA

Fast service. Quick response - Anwar - Everett, WA

The entire team at Cody Touchette at Caliber Loans was responsive, just minutes after I sent my first e-mail. Unlike another mortgage lender I worked with before Caliber, The Touchette Team was very helpful, responsive, set up conference calls to go over questions and next steps and e-mailed updates throughout the entire time, which was very helpful for first time homebuyers! I felt much more confident with the Touchette Team guiding me through such a stressful, long process. - Jackeline - Bellevue, WA

The communication was efficient and I felt very comfortable, as each step was well explained. - Jessica - Kirkland, WA

All around great job by everyone involved - Teddy - Spanaway, WA

Everyone went above and beyond as well as going the extra mile to walk us through every step when it was needed. They are a great bunch of people and all work together as a team! We are so happy to have found them. - Lenora - Spanaway, WA

Cody and his team were punctual, hardworking and communicated with us every step of the way. My wife and I were first time home buyers and were in a unique situation, with one of us living out of country. Even with Covid-19 restrictions, Cody and his team were able to provide us with quality service and remained flexible and communicated with us every step of the way. Thanks Cody and Team! - Vinh - Arlington, WA

I trust Cody's team to get the job done and is able to offer a customized experience. - Nicholas - LAKEWOOD, WA

Cody was very helpful every step of the way. Highly recommend him and his team! - Olivia - Brier, WA

Everything went so smooth. - Betty - Marysville, WA

Caliber was very helpful at all times of day or night, and even weekends! We so appreciated all that you did for us and with us. We weren't the easiest customer/client ever, but you just went with the flow. Thank you! The only improvement I would suggest is about closing. We had no idea until the last minute that someone was coming to our house with the paperwork to sign! We all took the day off and that wasn't necessary. Overall, we are very satisfied. - Garry - Granite Falls, WA

Exceptional customer service! Cody and his team truly delivered a great customer experience for my husband and I. It's hard to believe how easy to reach they were for us at pretty much any time, including on some evenings and weekends. What we appreciated just as much as the availability was the information and expertise provided. I can say that I didn't expect to have a lender who would make themselves a part of your "team", but that's exactly what Cody does. Thank you Cody! - Anastasia - Gig Harbor, WA

The whole team worked really hard for me! Great experience - Jessica - Monroe, WA

Friendly and communicative! Cody and his team helped us through refinancing our home and gave us great advice to maximize our savings. - Emily - NORTH BEND, WA

The professionalism from all the staff and how quickly they responded to any questions you have. - Douglas - Bonney Lake, WA

Mandy was awesome! She did a great job staying on top of everything and keeping me informed every step of the way. - Don - Everett, WA

Cody and team made our home buying process extremely smooth. Every step of the way, from preapproval to making offers to closing, it was quick, easy and comfortable. We are so grateful for Cody and team's time to help configure the best possible financing options and allow us to get into our dream home with a quick close! Thank you!! - Kathryn - Edmonds, WA

Timely updates and completed on-schedule - Daniel - Puyallup, WA

Cody and his team did a great job of communicating with us. Thank you - Simone - Bonney Lake, WA

Cody and his team were very helpful, especially since this was my first time getting a home loan. - Anneke - Seattle, WA