We were kept fully informed going through the process and Jay worked very hard to get us the best rate. The office quickly responded to any calls or emails to get this done. - Douglas - LAKEWOOD, WA

Thank you - Uri - Lake Stevens, WA

Thanks, Jay, for helping me with the complicated refinance that I had! - Anna - Lake Stevens, WA

Jay was very communicative, and it felt like he was really trying to get us the best deal possible. - Richard - Kirkland, WA

Jay was fantastic. Very informative, timely, and helpful. We wouldn't have closed on time if it weren't for Jay. Will use him again and recommend to others. - Sarah - Bellingham, WA

My consultant was very helpful and responsive - Pamela - BLAINE, WA

Jay answered every call and question promptly. He kept us up-to-date. Jay is very personable and we would definitely recommend him. - Marie - Monroe, WA

The most important thing to me was great communication from Jay. Even off hrs my realtor could reach him if an important matter came up. This was a more efficient and painless process than any property loan I have obtained in the past. I would not hesitate to recommend Jay to anyone. - James - Monroe, WA

We loved working with Jay. It was our first purchase and he was supportive and helpful every step of the way. We never once doubted the process, even when we felt stressed he was there to say, "don't worry about a thing". He made this experience such a positive one! We feel fortunate to have been able to work with Jay and couldn't recommend him enough. - Sharon - Mukilteo, WA

Jay was very knowledgeable and friendly. He was always available to answer our questions and help us throughout the entire process from pre-approval to securing a loan. - Ryan - Mukilteo, WA

Mr. Richardson met all our expectations, he was prompt and professional. Mr. Richardson was responsive to our calls and emails. I will use Mr. Richardson in the future for other loans as well as refer him to family and friends. - Scott - MOUNT VERNON, WA

Great communication and follow through. - Nancy - EVERETT, WA

Jay was very helpful, even in the most stressful moments of the process. He explained everything well and answered all of our questions. - Danae - Everett, WA

I have had an outstanding experience with Jay Richardson and team throughout the entire refinance process. Jay’s wealth of knowledge, expert advice, honesty, integrity, and work ethic are some of his many great qualities that stood out to me. His communication, promptness, and attention to detail throughout the entire documentation process was at the highest level of service. I give Jay Richardson and team my highest recommendation and look forward to working with him again in the future. - Nicholas - BLAINE, WA

Jay has been very helpful, he always answer calls and get back to me in a timely manner. - Jian - Kirkland, WA

Jay had excellent communication. As to why caliber needed so much information. He also keeps things moving at a steady pace . - John - EDMONDS, WA

kept informed. this was my first time through a home loan, so I had no previous experience of the process; being told what to expect and when was very helpful. - Molly - Twisp, WA