Good software system, quick & thorough emails, quick decision-making support - Maxwell - SEATTLE, WA

Alicia and team made every step of the process very simple and uncomplicated! We very much appreciated the assistance and would highly recommend! - Andrew - EDMONDS, WA

Alicia and her team are the best! We have worked with Alicia for 3 houses now and every time she has always been on top of everything we were never wondering what was next. Thank you for everything! Alicia and her team deserve a bonus for how awesome they are. - Nicolas - MARYSVILLE, WA

Very easy to communicate, and helpful with getting everything organized . - Victor - RENTON, WA

We love how Alicia is strait forward with information and easy to talk to. We have worked with her three times and have had great experiences each time! - Rebecca - SEATTLE, WA

Alicia took the time to answer all of our questions that we had as first time home buyers and helped us fully understand the loan process from start to finish. She was consistently quick to respond, take action, as well as go above and beyond to connect with the seller's agent to reassure them of our financial backing from Caliber. We felt that we may not have been able to secure the home that we offered on if it was not for Alicia's dedicated support and commitment to customer service. - Amber - Bothell, WA

Smooth experience, closed in about 3 weeks, 1 week ahead of schedule. - Andrija - Bellevue, WA

Alicia was quick to respond, very friendly and easy to work with. Even when we needed information or had a basic question at odd hours we always got a quick response which we felt gave us the competitive edge we needed to secure our home. - Kee - Bothell, WA

Great communication overall with your company. And Alicia was fantastic. The escrow company used had a complicated payoff option and communication with them was much more difficult and unclear which gave me a bad taste right at the end. But not your fault. - Kathleen - GRAHAM, WA

Alicia and her team kept us informed on the progress of our loan every week, and we appreciated her advice and insights along the way. Thank you for a smooth and positive experience. - Jocelyn - BELLEVUE, WA

We have used Alicia for several previous loans and she is always very professional and committed to making the process as smooth and efficient as possible. We appreciate her honesty, integrity and her efforts to keep us informed each step of the way. - Chris - LA QUINTA, CA

Alicia is great - very professional with excellent follow up at every stage of the process. - Ronald - LA QUINTA, CA

Appreciate Alicia so much!! It’s not easy or pleasant in these trying times to try and conduct a refinance. So if you’re Self employed or you just have your doubts, don’t rule out Caliber because they made something that was in the realm of impossible happen. Thanks Again C. Spivey - Christopher - Snohomish, WA

Alicia and her team are the best! Stayed on top of everything and out in front of issues. Recommend to others with enthusiasm! - Michael - KIRKLAND, WA

Exceptional customer service! Thank you again! - Gary - EVERETT, WA

Great communication and I appreciated you calling when I was concerned or confused. - Keith - Redmond, WA

Really came through for us on a complicated transaction! - Sharon - KIRKLAND, WA

Alicia, John and their team went above and beyond for us on this loan. Their communication, hard work and help were top notch and I am grateful for them and all they do. - Renee - Issaquah, WA

This was our first home and Alicia was able to answer a multitude of questions that helped this process go so much smoother. Thanks for the support!! - Brian - Seattle, WA

The help and support we received was excellent! - Gabriel - Edmonds, WA

Alicia is the best in the business! She is super detail oriented and extremely helpful with her years of experience. She makes the whole process flawless. We would highly recommend working with her and her team! - Lindsey - Edmonds, WA

Alicia and her team are very knowledgeable and responsive. Alicia has a wealth of experience, she inspires confidence, and she has great interpersonal skills. I would recommend her to anyone purchasing or refinancing a home. - Bridget - Seattle, WA

Quick responses, and weekly reminders of the current state of our loan process. - Jason - SEATTLE, WA

Guidance, responsiveness, relevant experience - Rahul - Seattle, WA

xx - Anne - SEATTLE, WA

Alicia was so responsive and on top of all the deadlines for my loan. She gave great advice and was extremely helpful every step of the way for my first home buying process! - Jenny - Renton, WA

Alicia always make the refi process seamless! - Linda - EVERETT, WA

Alicia was quick to communicate and answered all of our silly questions. She made the process easy and stress free. Thank you for everything. - Melinda - Kent, WA

Our loan application became more complicated than expected. Alicia and John spent additional time and efforts to resolve and close out open items. They both showed perseverance and patience as they dealt with other outside entities. Additionally, we appreciated their reliable weekly updates which showed tasks completed and those still underway. - Kevin - Seattle, WA

We had daily updates during a new and difficult situation for all. The problem was worked out to our satisfaction. We are very pleased with the attention and service of all at Caliber. - Sarah - Seattle, WA

Quick response to any question. - Megan - WOODINVILLE, WA

Alicia was very helpful in answering all our questions. She clearly communicated what we could expect throughout the process and how it would take. - George - MAPLE VALLEY, WA

Thank you so much Alicia, this was a game changer for us! Your advice and guidance made it a breeze! - Timothy - Shoreline, WA

Alicia is wonderful! She had great communication through the entire process and makes everything as seamless as possible! - Lindsey - KIRKLAND, WA

It was easy and quick. Great Communication. - Jennifer - MAPLE VALLEY, WA

Alicia and her team were great to work with. Responded quickly to all questions or concerns. - Leona - Kirkland, WA

Alicia made our refinance very easy and straight forward. What we appreciated the most was the communication. We always knew where we were in the process and Alicia/her team were always available to chat with us if we didn't understand something. We highly recommend working with Alicia. - Rebecca - SEATTLE, WA

Alicia and John were great. they were very communicative and eased any concerns we had. - Bilkay - Seattle, WA

Alicia made the process very easy. The communication of where everything was week to week was terrific - Martin - SEATTLE, WA

Alicia and John were great! - DeAnn - BELFAIR, WA

Alicia and team are very professional and provided very timely service. Whenever I needed a preapproval letter or estimates of costs, she provided these to me immediately - even on weekends. She was able to advise me on locking in the best interest rate on my loan. I would highly recommend working with this team! - Debby - Seattle, WA

Alicia is very informative and helpful. - Kelsey - Tacoma, WA

Constant communication and updates. I always knew where we were in the process and if I had a query, it was dealt with very quickly. Thanks to John too for all his timely, kind interactions. - Jan - SEATTLE, WA

Alicia was amazing to work with to refinance our home. She is an excellent communicator and kept us up to date with every step of this process. Alicia tailored several loan options that best suited our financial needs same day and was able to lock us into a low rate. - Elicia - NORTH BEND, WA

Excellent customer service! - Ryan - NORTH BEND, WA

It's a crazy time and Alicia and her team helped us through getting all the proper paperwork completed in a timely manner, so that the loan process was a breeze! Thanks again Alicia! Mark and Paula Emery. - Mark - TACOMA, WA

Alicia and her team are wonderful! They do a great job on communicating information with us and are always on top of things. - Richard - SNOHOMISH, WA

Alicia and her team are very professional; communicate well; and helped me with little effort to refinance. She clearly communicated rates; expectations; and options. - Shawn - Edgewood, WA

Alicia Hoare and her colleague, John Bay, were incredible. I would not refinance my house or get a loan from anyone else. They are clear, honest, responsive, super smart, on top of it, and easy to work with. What else could one want? Alicia was with another company previously and I tracked her down on the internet so I could use her for a THIRD time! - Ann - SEATTLE, WA

We have worked with Alicia for years, and she has always gone the extra mile to work with us. Highly recommended. - Joshua - KIRKLAND, WA

I’ve known Alicia for well over 15 years. She has handled maybe five transactions for me. Never a problem. She takes care of things for you. Open and honest communication. - Robert - REDMOND, WA

We love working with Alicia. This is our 3rd project with her. - Dinara - SEATTLE, WA

Alicia was very helpful in guiding us through the loan process and made her self available when we had questions about the process. - Nathan - Spokane, WA

Alicia is exceptional! She saved our loan process after a terrible appraisal. Her pro active nature allowed us to keep a HELCO we were trying to close. She communicates clearly and explains all our options. We feel very informed while working with her. - Frederick - Seattle, WA

Alicia and her team are very responsive and knowledgeable. I'm glad to have her as my lender. - Minh - Burien, WA

Alicia Hoare is one of the best Loan consultant and specialist. I am very thankful for her amazing service and support. Without her due diligence and planning I would not have been to close my home on time. John Bay was instrumental in handling all paperwork along with Alicia and he kept me fully informed. Alicia and John make a fantastic team. - Venkatesh - Bellevue, WA

Alicia was able to make sure we were able to close on time even with a complex financial and underwriting situation - Brian - Lake Forest Park, WA

prompt communication and quick delivery of information - Laird - SEATTLE, WA

both the ability to sign docs online plus the open lines of communication between alicia, our agent & ourselves made the process very efficient. - Judith - Seattle, WA

Alicia did a great job of proactively communicating with us, regular status update via email, making sure we knew what we needed to do, what to expect, etc. Alicia was also always available via phone to answer our questions and help us through the loan process. - Scott - Seattle, WA

Super efficient, everything was done online or via email. Process was easy and smooth. - Corina - Mercer Island, WA

Alicia was a very clear communicator and always informed me what my next steps were. The home financing process can be confusing but she made it as simple as possible! Would highly recommend working with her - Micah - Tacoma, WA

Clear and promot communication - Alicia - Edmonds, WA