Kelly and team answered our questions quickly, and were always available when needed. The process was easy and they made sure we were on track as needed. We greatly appreciated their help in getting our new home! - Marc - Fairfax, VA

Everything was done in timely manner with good communication - Estrella - Fairfax, VA

Everything was done in timely manner with good communication - Estrella - Fairfax, VA

Kelly always comes through when needed. Clearly lays out the process and explains the risk areas prior to making a decision. - Young - Fairfax, VA

Kelly always comes through when needed. Clearly lays out the process and explains the risk areas prior to making a decision. - Young - Fairfax, VA

Caliber along with Kelly Hull are on-top of every aspect of the process and keep you informed on the next steps. Excellent service and experience all around. - Julian - Stafford, VA

Kelly and the Caliber Home Loans team were fantastic. They made the paperwork process simple and the website to upload documents to was so easy. Additionally, the fact that Kelly is a veteran and understands VA Loans was a major help in getting us through the finance process. - Wade - Spotsylvania, VA

Kelly is great.. super communicative and knowledgeable. Answered all my questions quickly and and provided many different loan scenarios. - Jesse - Takoma Park, MD

Kelly Hull makes you all great! It’s that simple! - Michael - Crestview, FL

Easy and answered all questions - Christina - Stafford, VA

Kelly was always available to answer my questions and made me feel very comfortable and confident as a first time home buyer! - Robert - Stafford, VA

Kelly has never let us down. Always on top of everything in a timely manner. - Elizabeth - Stafford, VA

Kelly made my deal and if it wasn’t for him, my wife and I wouldn’t be buying our dream home! Truly grateful! - Victor - Stafford, VA

Excellent communication and personal assistance - Braniff - CLARKSBURG, MD

Many reasons: 1 Kelly and Kathy were professional, cordial, invested in my satisfaction, accessible, responsive, informative, and honest. - The simplification and ease of application and document submission. - The regular updates every step of the way through the process. - the speed at which my loan was issued, from initial application to closing and payment of the existing loan and the cash out It was a night and day difference from the original mortgage on the property. I went into the process with refinancing expecting the worst: a repeat experience from the first mortgage and was pleasantly surprised at the outcome. Kelly, Kathy, and everyone at Caliber made the experience about as painless as it could be. Have already gladly recommended them to others I know in the market for an original or refinance home loan! - Adam - Stafford, VA

Kelly Hull is always available over email, text, and phone. It's incredible how responsive our communications have been. On our end, it was hard to keep up! That's how quick he was. Also, many of our friends and family members told us to "shop around" for rates, but we decided to stick with our current lender, Caliber with Kelly Hull, because of the 1-on-1 experience. Those friends and families are still waiting to close their refinance, and they started a month before we did. I'm so grateful that our realtor suggested Caliber from the beginning! - Jeannette - Beltsville, MD

Kelly found us an excellent percentage rate in little time - Clinton - Stafford, VA

Great communication and accurate information - Tony - Spotsylvania, VA

We appreciated Kelly’s guidance and expertise though the home buying process. - Suzanne - Clifton, VA

Organized and responsive - Michael - Springfield, VA

Pure excellence. - Margaret - Charlotte, NC

Happy to do this survey! Mr. Hull always represented Caliber Home Loans with professionalism. He responds to all requests made by the person or company that needs attention. He makes sure information is available and provides direction and instructions to fulfill the tasks at hand. He basically takes pieces of the puzzle and makes sure they all fit together to achieve the desired outcome. This is professionalism at its best, along with the others in his camp either directly or indirectly. - Cherie - King George, VA

- Eric - Charlotte, NC

The patience and consideration provided on my behalf. - Michael - Woodbridge, VA

Kelly is really great to work with. He's very responsive, direct and easy to understand. I've come to trust Kelly and his team a lot. - Gregory - Alexandria, VA

Once we were in contact with Kelly (it took a little bit of time to have our first call returned) there overall communication was great! I assume that all real estate folks are super busy nowadays. - Janet - Burke, VA

Speed of processing even during high demand period. Consistency of estimates versus actuals. Responsiveness to questions and concerns. Help correcting auto-payment error. The only things you could do better are to create an interlock for auto-pay so that when refinancing, it doesn't over-pay on the old loan. This caught us by surprise - would've figured that should stop as soon as new loan is set up. The website is also not very great - would like to archive my old inactive loans. - Seth - Springfield, VA

Mr. Hull displayed great professionalism and customer service, as well as genuinely caring. He ensured that my loan process was flawless. It was a great pleasure working with him. - Rose - Fredericksburg, VA