Ben always got back to us within 24 hours and helped answer any questions we had throughout the process. - Johanna - GAINESVILLE, VA

Ben was very helpful and knowledgeable - Cyrus - Virginia Beach, VA

Being first time home buyer’s Ben and his team always made sure we understood everything. He would answer any question we had at any time of day. - Amber - HAMPTON, VA

For the most part, I only dealt with Rachal Nelson, Ben's assistant. She has customer service skills to be envied. She was always a step ahead and communicated so well that some of my questions were answered before I could ask them. I really hope she is compensated well for all the hard work and genuine care she puts in to each loan and client. If it weren't for Rachal, I may have chosen another lender. Thank you, Rachal for a job well done. You are a rare gem! - Deidre - Longmont, CO

it wasn't a completely painless experience we wish we could of gotten a little more advice and more of what was going on so we weren't left waiting without an explanation once or twice, also I was told I wasn't going to pay closing for closing for my refinance but I ended up paying 1500 for settlement that wasn't account for my budgeting but other that that I have no complains the team was very professional and knowledgeable on everything and helped me with everything I needed in a timely manner, Mr. Smith was amazing to work with was his assistant Rachel we would we very happy to work with them again and we will be referring Mr. Smith with anyone that we know that needs a refinance or just a home loan. - Juan - Fredericksburg, VA

- Christopher - GAINESVILLE, VA

We began the home buying process while still stationed overseas. Ben and his team worked with us despite the time zone differences, told us about financing options we didn't know about, and readily answered any questions we had. When the seller asked if we would use their loan agency, it was an easy and unanimous no from my wife and I, even if it meant they wouldn't accept our offer! - Verner - Hampton, VA

Everything went smoothly and the closing was painless. - Angela - Gloucester, VA

Ben was upfront about everything. He was always available when we needed him. - Brandi - Hampton, VA

Benjamin Smith is great to work with and he handled our refinance as smooth as possible with no hassles! Thank you Benjamin! - Lawrence - Gloucester, VA

Fast and accurate responses. Benjamin was very knowledgeable and great to work with. - Alicia - Chesapeake, VA

Very knowledgeable and responsive staff who got me to closing on time and in good order. - Renee - WILLIAMSBURG, VA

Dude was on point - Eriberto - Chesapeake, VA

Our requests and questions were answered promptly and courteously. Everybody was helpful and willing to accommodate the steps to follow. - Monica - Virginia Beach, VA

Ben was very responsive and answered all of our questions no matter how trivial they were . - Amanda - Providence Forge, VA

Ben & Rachel's help made this the easiest home buying process I've ever experienced. I will continue to recommend Ben and Caliber to everyone. - Chase - NORFOLK, VA

They got the job done for me on time. In such a different time we live in. - Kenneth - Moyock, NC

Great work very knowledgeable!! - Luke - CHESAPEAKE, VA

Communication the ease of signing documents. - Amber - Chesapeake, VA

Ben is always available and provides top notch service! Caliber is the only mortgage company we will ever use and Ben is our go to guy! The process was smooth and painless! Ben and his team are amazing - James - Hampton, VA

Prompt, efficient and friendly service. We love Ben and Caliber! - Cheyrl - Hampton, VA

The service provided an attention to detail were amazing. Ben and his team have outstanding knowledge and will always find a way to make things happen. Thank you so much for your help in making our dream come true. - Michael - LEESBURG, VA

Ben was courteous, very knowledgeable, and helped me get the best rate possible. I will be using Caliber again in the future! - David - Newport News, VA

The team’s prompt responses to my questions and they would always keep me informed of what they needed from me during the process. - Jason - NEWPORT NEWS, VA

Being a first time home buyer and being new to the process there was much we didn’t know, however, everything was clearly explained and the process was made to be easier than I would’ve thought. - Mikayla - NEWPORT NEWS, VA

Greta communication, availability was great whenever I had any questions or concerns. Overall great experience! - Douglas - Hampton, VA

The communication was superior, I highly recommend there services. - Albert - Williamsburg, VA

Everyone I was working with made my first time home buying experience pleasant even when everything did not go according to plan ben made everything easy and got everything to me early with no complications and made all the steps easy to follow highly recommend him yo anyone I meet - Javess - NEWPORT NEWS, VA

From the very beginning, Benjamin was very willing to answer any questions, made sure I understood the process along the way, & was very available. This was my first home purchase & I had no idea what I was doing! But he made it easy, made it smooth, handled any hiccups & got me through to my closing! - Trina - SUFFOLK, VA

Ben kept me up with process of getting the loan. If I had a questions I could give him a call at just about any moment, and questions were answered promptly. - Leslie - Chesapeake, VA

Ben was amazing as always. Highly recommended. - Debra - Norfolk, VA

Thanks Ben for making this easy and fast! - Robert - HAMPTON, VA

Ben was always available to answer my questions. We are all busy and when I needed something or had a question I appreciated his quick response to my text - Arash - Newport News, VA

Smooth process with all the questions answered. - Nam - Newport News, VA

Very helpful and informative! - Amber - Chesapeake, VA