Joanna always answered all our questions my husband and I had. I would recommend her to anyone. - Patricia - La Fayette, GA

My Representative summer was so understanding and so caring and took a lot of time with me in her exclamations she is quite an asset to your company - Elaine - OOLTEWAH, TN

The entire experience was great. Joanna answered all our questions in a timely manner. She is very knowledgeable and was great to work with. - Neha - Ooltewah, TN

JoAnna and her team were great communicators. They were helpful and available for any questions we had during the process. We were glad our realtor referred us to her. - Nirav - Ooltewah, TN

My experience was awesome! - Dame - Ooltewah, TN

Tell Summer thank you and she was awesome! :) - Roger - FLINTSTONE, GA

Everything was so easy and given straight to the point . Answered all ?s we had at anytime . Just made The process painless - Bronny - Hixson, TN

Very informative and alway available if I had questions. Great experience!! - Tracy - Hixson, TN

Our purchase was a lengthy process, Caliber stayed with us and in contact the entire time to make it as smooth as possible - Mickey - Ringgold, GA

Great experience working with you folks. My only criticism was with the Title company. Their communication and responses were slow at times. I asked directly for a signed copy of the Deed to use for electric service on day of closing, but they did not respond until the next day. Our agent and you had to contact them. Due to their slow response, I may incur a reconnection fee. Thanks for all your help making this transition into our retirement home a fun and memorable event. - Mark - Ooltewah, TN

Great service! - Michael - RINGGOLD, GA

Joanna is very helpful and knowledgeable. - Jessica - CHATTANOOGA, TN

We received regular updates regarding the closing process, and received prompt answers to any questions. We live in Florida and were closing in TN, and JoAnna made the process seamless. - Scott - Apison, TN

Summer and the whole crew did a great job making our first home purchase a breeze. Summer was always available to answer questions along the way! I’d definitely recommend. - Cullen - Chattanooga, TN

Joanna truly amazing!! As a lender I would highly recommend her, She also answered our million-billions questions with ease. Thank you Joanna for being so awesome!! - Chana - Doraville, GA

JoAnna is always incredible to work with. I recommend her to everyone and will be a customer for life! - Amber - HIXSON, TN

The absolute best! Thank you so much! - Jessica - La Fayette, GA

Joanna, went above and beyond to make our home buying experience a timely success. She was always available and helped us navigate all the obstacles that came our way. Would highly recommend her to anyone purchasing a home! - Jenny - Savannah, GA

She was able to move the closing date up - Dale - Ooltewah, TN

What a great experience through such a stressful year and process for a unique situation. Very thankful for Joanna and team for keeping things on track and in order. Was one less thing we had to worry about. - Matthew - Cleveland, TN

Good experienced for me as a first time home buyer process go smoothly.Keep up the good work! - Randale - Chattanooga, TN

Joanna was always available when we had questions about our loan process. She went above and beyond to meet our needs, and always responded immediately to emails. I would without a doubt recommend her to anyone getting ready to purchase a home! - Trisa - Ooltewah, TN

They were helpful in every step of the loan process - Francisco - Chattanooga, TN

JoAnna Otero and her team worked so hard on every aspect of my loan. I had other companies give up on me. I could not be more pleased with the professionalism and kindness that I was shown. Thank you all so much! I will continue to reccomend JoAnna in the future! I Love My New Home!!!!! - Chrissy - Ooltewah, TN

JoAnna was great to work with. The communication was good and she answered our questions in a timely manner. We will recommend her going forward. - Joshua - Cleveland, TN

Great rate, quick closing with no problems at all! - David - Soddy Daisy, TN

JoAnna and her team made this buy a flawless transaction! We were leaving for vacation the day after closing and her and Caliber Homes made sure closing stayed on track so we could enjoy our vacation! - Collin - Ringgold, GA

JoAnna is extremely professional and proficient at her job. She responded within an hour to every email we sent, even on The weekends. I am extremely impressed with the service I received! - Patrick - Chattanooga, TN

JoAnna is always available to answer questions and gives great advise. She is proactive and keeps the process moving. She great - Blake - Ringgold, GA

Very friendly and professional and was able to answer all of our questions as first time home buyers. Would highly recommend. - Jaron - Chattanooga, TN

JoAnna and her team made the process as smooth and seamless as possible. Everything was communicated in a clear and understandable manner. JoAnna was always quick to respond to any questions we had, no matter how small. She and her team truly go above and beyond! - Rachel - Ringgold, GA

She was so easy to work with and made everything simple! - Catherine - Ooltewah, TN

Joanna did an excellent job. The whole experience a breeze thanks to her. She worked through every little kink that came up. A real professional as well as friendly. I would not hesitate to recommend her to anyone. - Marsha - Rossville, GA

Timely advice and service. Helped us refinance with a great rate and term at the opportune time and not prematurely. - Mark - Ooltewah, TN

Joanna was timely in every response and was ready and willing to explain anything that we were unsure of. We felt comfortable asking questions. - Kelsey - Chattanooga, TN

Very helpful and available anytime I had a question! The Rogers - Lisa - Chickamauga, GA

Easy to work with and always got back to me quickly. - Ryan - Chattanooga, TN

Ms. Otero made what can be a very stressful and uncertain time easy and enjoyable. The amount of stress that was taken off the whole process you can't put a price on. Having someone on your team that was knowledgable and easy to contact for any questions, made all the difference. - Mathew - Ooltewah, TN

JoAnna was very easy to work with. She provided thorough information to us and kept everything moving smoothly. - Milynda - Ooltewah, TN

I highly recommending Joanna. She is communicative and lets you what is happening with your loan every step of the way. She was able to close out a conventional loan quickly and was very responsive to any questions that we had. - Lori - Apison, TN

Excellent Customer Service - Amy - Chattanooga, TN

The whole process was made easier, all our questions answered. Always available to help us out and all were extremely friendly! Thank you again! - Jamie - Flintstone, GA

Summer Robertson was awesome as always. Tank you guys for everything!!! - Andrew - Ringgold, GA

Summer did a great job with helping us with our loan. She made the process very smooth! - Mellissa - Hixson, TN

JoAnna was very responsive to communications and helped us evaluate various loan options and terms for the best deal for our family. She also helped overcome some paperwork obstacles that popped up in the process. - Samuel - Ringgold, GA

Great communication and timely responses! - Tyler - Ooltewah, TN

So easy, thank you for everything and helping us move forward. Great service and great employees are hard to come by, you’ve done a fantastic job. Thank you again!& - Kim - Ooltewah, TN

JoAnna was on top of the process, every step of the way. Her efficiency and that of her team made the experience from qualifying through closing much less stressful. My questions were answered in a timely manner. Finally, the process of working remotely was not stressful at all. I felt much more in the loop and knew what I needed to do next to be approved for the loan. - Susan - Hixson, TN

Efficient service - Rebecca - Ooltewah, TN

JoAnna always have feed back when we needed it. She processed our loan in a very timely manner. - Amanda - Ringgold, GA

Everything went quick and easy. We were able to close (from start of the loan process) in under two weeks! My loan officer, Summer, was top-notch as well. Great experience all around. - N - Chattanooga, TN

JoAnna Otero and Summer Robertson were extremely attentive to all of our questions. She made the entire experience seamless, positive, professional, prompt, and enjoyable. We will definitely do business with Summer and JoAnna again when the opportunity arises. Thank you - Michelle - Chattanooga, TN

Summer is awesome!! Super easy to work with, robust knowledge of the process, timely responses, and very good at reminding me to finish my portion! I would highly recommend Summer. She is a superstar! - Benjamin - Chattanooga, TN

Very responsive along with being clear and concise with the documents and information they needed from me. - Annalee - Dalton, GA

From beginning to end everything was so organized. This is my 4th home purchase and it was so easy going. No stress what so ever. - Samuel - Chattanooga, TN

JoAnna went out of her way to make sure that my husband and I were taken care of! So thankful to have her help us - Lauren - Chickamauga, GA

JoAnna Otero.... she alone made it all worthwhile! She persistently chased down many problems and got them corrected, all while she was affected by recent tornado damage to her own home, lost internet and cell service, and still made it all come together for us and our new house. This was 4th time we and our daughter's family have contacted JoAnna for mortgage help, everytime has been successful interaction with JoAnna getting what we needed! Thanks. - James - OOLTEWAH, TN

It was easy, quick, and completed. Thank you! - Hayley - Signal Mountain, TN

JoAnna and the entire Caliber team were absolutely amazing! They were quick to respond to our questions and made the home buying process very easy!! We highly recommend the entire team! - Kenzie - Ooltewah, TN

This is our second loan transaction with JoAnna and would certainly call her first if needed! Thanks so much for your expertise and kind service! - Thomas - Signal Mountain, TN

This was the first time I bought a home on my own without a co-borrower. JoAnna made sure that the underwriter had everything required so that the loan would be cleared in time for closing. And, despite the COVID-19 challenges that were arising simultaneously in the lending industry the week of my closing, my file was handled as a top priority. - Ashley - Hixson, TN

Quick and easy. Summer did a great job for us - David - Ringgold, GA

Joanna and Summer went above and beyond for us, and we couldn't be more pleased. I would highly recommend them. Our situation was a little different from the norm, but we were still able to close on our property within the same month we applied. Also, they had to work remotely due to the social distancing rules in place, which made it even more impressive. If you are looking for experience and someone that works hard for you, you can't go wrong with Joanna and her team!!! - Hazel - Chickamauga, GA

You were able to get ahold of them when needed they answered all your questions and concerns also they work really hard with your loan process - Josh - Chattanooga, TN

Summer is awesome; she provides exceptional personalized service! - Kimberly - Ringgold, GA

Our refinance couldn’t have gone any better! - James - Signal Mountain, TN

JoAnna was incredibly helpful and best of all very quick to respond to all our questions! - Richard - Chattanooga, TN