The communication back and forth about anything from documents to just questions was gladly appreciated and everyone that I had interactions with was a good customer service and very friendly and didn't seem to mind all of our questions - DENISE - Lancaster, PA

Shawn made the entire process seamless. - JEFFREY - Ephrata, PA

Shawn was an excellent help while we were refinancing our home. Would highly recommend. - Christopher - New Holland, PA

Shawn made buying our first house easy. He answered all my questions and made sure that we were well informed. - KIMBERLY - Reading, PA

Shawn did a really good job responding to my questions and being helpful and responsive overall. He's very pleasant to work with. - Shree - LANCASTER, PA

Shawn’s knowledge and experience show’s as he explained every step of the mortgage process and is clear what he will need to complete the process for you. Shawn and Stephanie was always available for a question by phone or email and never seemed to rush to end the conversation until you fully understood the answer. This was a pleasant experience. - ROBERT - Lancaster, PA

Shawn and his team are fantastic to work with, he explained everything as we went through the process of applying for and securing a mortgage. Shawn has a vast amount of knowledge and is clear and forthcoming on how the process works. Both Shawn and Stephanie is available for a call or to answer a question by email. - ROSEMARY - Lancaster, PA

Shawn is professional, friendly and delivers every-time. Super kind, patient and responsive. Someone who makes you feel like he truly cares. - Steven - Willow Street, PA

Very informative and helpful. Thank you. - CATHY - Red Lion, PA

Shawn was awesome and took care of us from start to finish. Thanks so much! - WILLIAM - Lancaster, PA

Readily available anytime I had a question or concern. - CINTHIA - Middletown, PA

Shawn was able to answer any questions I had about the process. When I called or emailed he was quick to respond. Very friendly and respectful. I have already recommended him to friends. - Rebekah - LANCASTER, PA

Shawn was always available and very informative. - BRIDGET - Lancaster, PA

Excellent communication and availability throughout the entire process. Shawn is friendly, approachable, and knowledgeable. Would highly recommend to my close friends and family. - DAVID - Lititz, PA

Shawn was great! He was understanding and helpful from the beginning to the end. He answered questions morning noon and night helped me understand credit and talk me through buying my first home. I thank him and his team for everything they’ve done. - SHANNON - Lancaster, PA

Shawn was incredibly prompt with my timely request on a Sunday evening. All communication was precise, creating a straightforward and enjoyable process. Everyone should have Shawn as their Loan Consultant! - ADEN - Lititz, PA

Shawn had excellent communication. He contacted us regularly about the process and was readily available through phone or e-mail to answer any questions we had. - Roseauna - LITITZ, PA

Shawn was wonderful to work with and kept me posted throughout the entire process. Highly recommend! - ALLISON - Willow Street, PA

He makes himself available at any time. I could ask a question late at night and he responds pretty quickly. He allows himself to be available by text or email. The convenience is awesome! And he walks you through each step and doesn't make you feel dumb or stupid when asking a question. - Dustin - LEBANON, PA

Great communication and very responsive! - Danielle - LANCASTER, PA

Shawn did a great job at being available should I have any questions about the process. He was good at explaining the documentation I was being sent and making sure I understood everything. - AUSTIN - Lititz, PA

Wonderful to work with, extremely timely and knowledgeable. - Katrina - York, PA

It’s probably not common in this field to work with someone who prides themselves on servicing the client. Any questions I have had through this process Shawn was always very responsive and quick with getting back to me and helping me in this process. This is the 2nd mortgage I have worked with Shawn and I will use him again and again. - Mikesh - York, PA

It was just incredible! We were Leary bc we felt that our credit union was more personal and less big company. With shawn it was even better than the credit union. The communication was fantastic and he and Stephanie were so accessible and willing to ask even our stupid questions. They never made me feel dumb though knowing I was totally out of my element. They even got us a better rate than the credit union and pulled off closing within 30 days with what seemed to us like ease!!! - ABBEY - Lancaster, PA

Shawn was very helpful and quick to answer any questions or concerns I had. - LINDSAY - Mount Joy, PA

We needed a quick turnaround to make a closing date. Shawn guides us through the process, making sure that we did everything we needed to do, so that there were no hold ups. It went through perfectly and we were able to buy our house. - STEVEN - Lancaster, PA

Shawn was always responsive and got back to me quickly. He was patient when I had questions and diligent about explaining everything I needed to understand. - Leah - Marietta, PA

Everything was very well explained and done in a timely manner. - John - Ephrata, PA

Thank you - IAN - Lititz, PA

Shawn was amazing to work with, he was very informative explained everything very thoroughly and made our home buying experience as sooth as possible. - JILLIAN - Lititz, PA

Shawn is personable and helpful. This was my second experience working with him, and both times I had a great experience. - Philip - Gap, PA

Shawn always answered my questions no matter what of day it was either through a phone call or email. This is my second time using him for our mortgage and I will again. - Nicole - Lancaster, PA

Shawn was above and beyond helpful with this process. I would recommend him and his team to anyone who is trying to finance a home loan. Overall superior service and attention to detail. - ALARIC - Lancaster, PA

Always answered all our questions in a timely manner. Contacted us to review documents sent via electronically and thoroughly went over everything with us. - SETH - Ephrata, PA

Shawn is an exceptional professional. He is consistently polite and patient and possesses a good sense of humor. In addition, he excels at his craft and is exceedingly efficient and knowledgeable. All communications and interactions with him have been positive. - Linda - Lititz, PA

Shawn was extremely responsive and communicative during this process. He explained everything very thoroughly. He and his team are very organized and communicate clearly and with kindness. We are very thankful to have worked with Shawn. - SARA - Lancaster, PA

Shawn is very patient, explains everything every step of the way, returns calls promptly and makes sure you know you can call him with any questions you may have. He was a pleasure to work with. - JENNIFER - Quarryville, PA

I had an amazing experience with Shawn from Caliber Home Loans. He was available to talk after standard work hours which made this process so much easier for me. He was always very prompt with responses, and explained anything I was confused about. I am a first time home buyer, and wasn't sure what to expect, but he made it all easy to understand. I can't thank him enough! - SARAH - Columbia, PA

Everything went smoothly! - GABRIELLE - York, PA

Shawn was there every step of the way to answer questions. He was a great human resource for information. - SEAN - Lancaster, PA

Shawn answered all our questions and in a timely manner. - Kelly - Lancaster, PA

Shawn just consistently exceeds expectations! Great communicator, honest, and always readily available. This guy just gets it done. Can't recommend him more. Matt Self - Edwin - Lancaster, PA

Excellent communication, explained things to me since I have a mental disability for easy understand and etc. Overall great job. - DAINA - East Petersburg, PA

Shawn is on point during all aspects of the loan process, I would recommend him to anyone looking for a home mortgage. - Kyle - Lititz, PA

This was our second time working with Shawn and he makes the mortgage process practically painless. - Craig - Lancaster, PA

Shawn was so easy to work with. He took his time to make sure we understood everything. It took quite awhile for us to find a home and he responded so quickly every time we asked for a mortgage estimate. We sincerely appreciated the high level of service and thoroughness from Shawn. - LESLIE - Lancaster, PA

Shawn and team are extremely helpful and knowledgeable. They are always available and patiently hold your hand through the process. I worked with Shawn 10 years ago and did not disappoint this round. - Kevin - West Chester, PA

It was very evident Shawn was a hard worker. He took the time to answer my calls when I needed support and when he wasn’t able to answer he would call me back ASAP. Despite Shawn's fantastic customer service, he was a thorough worker during this worldly pandemic. Shawn was sure to update me with all the necessary steps to process my mortgage and any extra documents needed. I did not feel for a second that Shawn was not fighting for me and doing his best work! Shawn is a great worker! - SHANNON - Quarryville, PA

Very informative, kind, and responded to all our questions in a very timely manner. - Diana - Lancaster, PA

Shawn went above and beyond to make himself available for any questions, concerns, or advice regarding our mortgage. His work ethic is excellent as is his customer service. Everyone at Caliber has been very helpful and easy to work with. - DEVON - New Holland, PA

Thanks for all of the help getting our income verification (Thanks Stephanie) and for helping us during a global pandemic. - Laura - Lancaster, PA

Shawn provided unbelievable service during our initial mortgage a year ago and our current refinance. Shawn was always available to answer any questions we had and was a pleasure to work with. - Nicholas - Lancaster, PA

He was very patience and always available when you need him. - MIREILLE - Lancaster, PA

Shawn is very prompt, easy to understand, friendly, and thorough . I will continue to call him as needed and recommend him to friends and family. - Robyn - York, PA

Shawn was always on the ball with communication whether it was describing what was needed and also fielding questions. It was my second time working with him and I’d definitely use him again for future needs. - Ruben - Lancaster, PA

3rd time I have used Shawn for my mortgage, each time was seamless. Could not ask for better service or communication. - Jason - Manheim, PA

Working with Shawn was a tremendous experience. He is very knowledgeable and responsive. I would not recommend going anywhere else. - BRANDON - Lititz, PA

Thorough communication, readily responded to our questions, and smooth process for our first-time home purchase - thank you! - BETHANY - Ephrata, PA

Shawn was very helpful and responded to our questions in a very timely manner. It was a pleasure working with him. - THEODORE - Manheim, PA

4703 - COLE - Lititz, PA

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