Matt was extremely responsive and the entire process went smoothly. I would highly recommend Caliber Home Loans and Matt Koch. - Julia - LAKEWOOD, OH

Clear communication and service was as described. - Dennis - NORTH RIDGEVILLE, OH

Very fast, very responsive Knowledgeable and straightforward - Rebecca - KENT, OH

Matt was always available to answer questions and provide advice. He kept me updated throughout the entire process. The technology offered by Caliber made everything extremely easy and efficient. Matt and the entire Caliber team exceeded our expectations. - Scott - AVON LAKE, OH

I can't recommend Matt enough. He went out of his way to make sure we understood the entire process. He is incredibly professional and a fantastic communicator. We truly appreciate all his effort over the last 2 months making a complicated task as painless as possible. We can't thank him enough! - Jacqueline - SOLON, OH

The process and communication was very smooth and it was a pleasure doing business with Matt and team ! Would highly recommend! - Melissa - North Royalton, OH

This rating is not specific to Matthew Koch. Throughout, his service was excellent. However, I started this refinancing with Caliber in September, providing all documents and other information in an expeditious manner. It seems that others in the Caliber pipeline were extremely slow in moving things along. I am sure that Caliber does not expect clients to wait three months to complete a refinancing. That said, I have inquired about a refinancing of my personal residence. - David - CLEVELAND, OH

Matt worked with us on our loan and as first time buyers (who had a million questions) Matt was helpful, thorough, and took the time to walk through everything with us. He was very available and quick with communication. Could not recommend him more! - Natalie - Shaker Heights, OH

Matt and his crew were with me every step of the way and kept me up to date weekly. - Kimberly - SANDUSKY, OH

Thank You Matt for all your help! What can be considered an overwhelming process, you made easy to understand and stress-free! I will be sure to share my experience with all my friends and family! Happy Holidays! - Tracy - BAY VILLAGE, OH

Matt was very helpful thru the entire process. Kept us up to date the entire way. Making sure we know what was going on and what to expect next. - Timothy - AVON LAKE, OH

Matt was very knowledgeable and helpful in the process. - Melissa - AVON LAKE, OH

They took the stress out of a stressful process. Really felt like they cared about me as a person in every way. They make you feel like family. I couldn't have been more pleased with the experience. - Vernett - Bedford Heights, OH

Matt was great to work with. He kept us informed and was very helpful throughout the whole process. He was able to get our loan pushed through in under 3 weeks. We will be referring Matt and Caliber Home Loans to friends and family. - Katherine - Avon Lake, OH

We were all set up for our 30 day close with another lender when they changed the rate on us. One call to Matt and his team and the sprung into action and got us back on track with only 12 days left of the 30!! Stellar job all around. - Justin - Avon Lake, OH

Matthew Koch was contacted with a purchase agreement that was on the verge of falling through. He guided me through exactly what needed to be done and stressed how important the the timing was to make this successful. Communication was perfect. Never left me waiting or wondering what the next step was. His prediction of the deadline was perfect. . I can honestly say without him and his team this would not have been successful. Thank You Christopher Saplak - Christopher - PAINESVILLE, OH

Matt Koch was amazing through the whole transaction. When other banks had told us “No”, Matt found a way to get us approved and in to a home! We can’t thank him and his team enough for all the work they put in to making our dream a reality. - Matthew - Avon Lake, OH

The experience with Matt and his team was all-around outstanding. Matt provided options & solutions in a clear, concise way from the very beginning of the process. He was constantly available, at all hours, for questions; but more importantly kept consistently initiating follow-ups and reminders so I stayed on track for the closing deadline. His team in underwriting was also very attentive and communicative. Again, the experience was outstanding and I'd certainly recommend Matt and Caliber. - Jeremy - North Ridgeville, OH