Communication. Prompt updates as needed. Accuracy. - John - FIFE LAKE, MI

Due to the increased volume for mortgages and refinancing we experienced delays in getting the appraisal completed in a timely fashion. Helen went above and beyond coordinating the appraisal so that we could move forward with out dream home. She made herself available for all of our questions and concerns, even if they were after hours or on weekends. A new home is not something that you purchase everyday and Helen took the stress our of navigating the paperwork. - Laura - Traverse City, MI

Helen was very easy to work with and kept us up to date throughout the process. We did run into issues with the appraiser. Caliber brought in another appraiser, paying the expedited costs so that we could get the loan through closing. - Allen - Traverse City, MI

She was very easy to talk to and never hesitated to tell me if I was doing something wrong and could awansuer any questions I had or she would find out as soon as possible and twl me - Derik - Manton, MI

Helen was great- she looked over everything- she explained everything- she even helped me with a tax issue that she found!!! All I can say is......OUTSTANDING!!! - Andrew - Traverse City, MI

It was such a smooth process! - Edward - EMPIRE, MI

Helen.. she was outstanding.. I will be telling all my friends and family to use her for any home or refinance.. she is truly the very best - James - EMPIRE, MI

Quick and efficient. - Rhonda - Traverse City, MI

Even though I have never met Helen, our experience with her made her seem like a long lost friend. I had tons of questions during this process and Helen took the time to answer them for us. - Larry - Traverse City, MI

Great experience . Everything was quick and easy - Brandy - Traverse City, MI

Helen made the entire loan process easy to navigate. Would highly recommend working with her. - Daniel - Traverse City, MI

Helen is the perfect combination of heart + hustle. She was a dream to work with and introduced me to my Realtor. I cannot say enough good things about the service I received and will highly recommend her to anyone who is looking to purchase a home in the Traverse City area. Thank you, Helen, for going above and beyond! - Shannon - Traverse City, MI

She got everything I needed done, and fought for my closing not to get delayed. Great expirence - Michele - Traverse City, MI

I appreciated Helen's attention to detail and responsiveness. She made the process smooth and was very friendly and helpful. Although the closing date had to be pushed back 2 weeks from the original date, i understand it's due to a general influx of new mortgages and all lenders are overloaded. she made sure to communicate that to my seller. thanks for the help! - Nicole - Cedar, MI

Helen was alone to get us a loan that the Banks would not even speak to us about. Everything happened on time and ahead of time. As a first time home buyer this was a very good experience! - Herbert - Traverse City, MI

Helen saved me from another lender who was awful. He was unresponsive and made us feel like we were stupid for not understanding the process being first time home buyers. Helen was amazing! She was caring, helpful, and responsive to our every need. Even with COVID our loan moved quickly and efficiently! I will recommend everyone i know to Helen! Thanks again for everything you did for our family! - Tracey - Traverse City, MI

As a first time home buyer and small business owner this process could have been confusing and frustrating. Luckily we had Helen, she exhibited patience with all of our questions/concerns. She also helped us navigate the additional challenges brought on by the covid-19 virus. Helen kept us informed and assured that she would work on our behalf to make sure we could get the right mortgage for us! I will be recommending Helen and the team at Caliber to my friends and family! - Mark - Traverse City, MI

Our loan was quick to answer our questions either via email or phone calls. The process was fairly quick and closing was easy - Stephanie - TRAVERSE CITY, MI

- Sawyer - Thompsonville, MI

Helen responded very quickly to all our questions. She was very patient and positive during a long process. Thank you Helen! - Susan - WILLIAMSBURG, MI

This is the second mortgage I have done with Helen. She is prompt and gets you the answer you need all hours of the day. I would highly recommend Helen if you want one of the best in the business! - Benjamin - Traverse City, MI

Helen promptly answered all of my questions and guided me through my first home purchase. - Rachel - Williamsburg, MI

Helen was very personal and great at explaining and answering all of our questions. She was very knowledgeable and quick with emails and phones calls. - Estefany - Traverse City, MI

Always fast with responses and on top of everything and always gave a clear picture of what's ahead and what exactly is going on. Thorough, honest, respectful, and overall awesome. - Adam - Fife Lake, MI

Helen went above and beyond to help me close on the closing date expected. Even though we ran into a few major bumps in the road. Thank you Helen!!! - Lori - Williamsburg, MI