Rick and his team are very knowledgeable and easy to work with! It made the whole process so smooth! Thank you again! - Lyndsey - Middleboro, MA

The IRRRL refi process was simple and straightforward. Any questions or issues were answered and addressed in a timely manner. This is our third time working with Mary and Rick and each experience had been stress free. Would highly recommend people to Caliber home loans to work with this team. - Bryan - Windham, NH

Everything from communication to timeliness was amazing. Rick explained everything to me thoroughly and was easily reachable throughout the whole process. - Catherine - Bradenton, FL

Had an absolutely flawless experience dealing with Rick, he is a true master at this. Probably could not have had a better first time home buying experience. Any questions I had he had answers for and I felt comfortable knowing Rick would get what ever needed to be done. - Michael - Medford, MA

Clear communication, efficient, nice people - Mindy - SALEM, MA

Rick and his team were hands on throughout the entire application process. Rick was always available to answer questions and more importantly, general inquiry questions on the VA mortgage process when I was initially looking at multiple lenders. One large lender that is a top tier VA mortgage underwriter, could not answer some basic questions, pertinent to my application. Rick was able to answer these questions! The application was painless and the rate was competitive! - Thomas - West Barnstable, MA

Cooperative staff throughout the transaction - Warren - Holliston, MA

Rick explained the process and answered all of my questions. - Joseph - SALEM, MA

Caliber displayed a level of care and effort that I have never seen before. Excellent team work and attitudes! - Ryan - New Ipswich, NH

I have refinanced with Rich and his team number of times, and every time we are amazed at how painless they make the process for us. Thanks to Rich's expert guidance and knowledge of the mortgage industry, his attention to detail in helping us gather all of the necessary documentation, and their efforts to make everything as convenient as possible! We would not hesitate to recommend Caliber Home Loans to any of our family and friends! - Thomas - Merrimac, MA

Rick and his team were informative and accessible. I’m appreciative for the effort and personable approach they took to make my first home purchase seamless. Thank you!!! - William - Templeton, MA

Easy refinance, great rate and a great team. - Lyle - PELHAM, NH

Thank you! - Amy - Danvers, MA

Rick is awesome and very pleasant to work with. He helps veterans get the best loans and is very knowledgeable in the loan process. I recommend him 1000%. - Joshua - Dracut, MA

Rick does handle a big team. However, I really appreciate that he took time to explain in detail all the major and minor questions we had whenever I got in touch with him. He also made good recommendations on how to get the best lowest interest rates. I would like to work with him again in future. Kudos to his team too. - Divya - ANDOVER, MA

Getting the job done at the numbers discussed even after a delay which may have changed the numbers, Rick and his team got it done and saved me thousands ! - Timothy - Worcester, MA

His entire team! Focused. Attentive. Experienced. Alert. Compassionate and professional. Most of all I trust him. And so should you. - David - ACTON, MA

Rick and his team were very professional, courteous and always available for last minute calls/advice. Caliber made the process extremely easy and would recommend them to everyone! Not to mention Rick is a strong supporter of Law Enforcement, Military Veterans and all First Responders. Best in the industry!!!! - Joe

Rick made the process seamless, any questions we had were answered promptly. I have already recommended Rick and Caliber Home Loans to few of my friends and family. Everyone always talks about how painful the house buying or refinance can be, and I can honestly say it was easier than buying a car! - Nicole - DRACUT, MA

The entire process was very smooth but thorough. I was only contacted when something was needed of me which was always explained by Rick or his team. Anytime I had a question they always got back to me in a very timely manner. - Eric - EAST WEYMOUTH, MA

Great communication and customer focus - Elvin - KENNEBUNK, ME

The ease in which to secure and maintain a loan at the best interest of the client is as convenient and low stress as the ensuing management of the mortgage payments. It’s a feeling of comfort knowing the caliber loans agent and staff are on top of everything.... - Richard - NEWBURY, MA

Rick Bettencourt is the sole reason I financed and refinanced again with Caliber. Rick knows exactly what I need to do and does everything with me in a timely fashion. His advice is exceptional and treats me like a friend. He's arguably the most respectful and diligent person I've ever met. - Joseph - Lynnfield, MA

Rick and his team of go getters were absolutely amazing. It was as an easy process that took a short amount of time. Rick was the alpha, he made sure to included me in steps and what was going on, locking me in at a lower interest rate and would check in to make sure I understood it all. He even followed up after closing. I look forward to working more with him in the future. He went the extra mile to make sure I was not over paying on my insurance and guided me in finding better insurance! TY! - Patricia - PLYMOUTH, MA

I can’t express enough the level of communication, attention to detail, and care for which Rick and his team has shown us throughout the process. As first time homebuyers 3 years ago and with multiple refinances, I wouldn’t choose anyone else to represent and work those processes with other than Rick and his team. By far the best in the industry!! - Scott - AYER, MA

Mary Taggart was awesome. - Kim - BILLERICA, MA

Simplified , responsive, caring , considerate and done! Rick and his team helped me secure a better rate and absolutely care about their clients. Best customer service and was done so quickly! I really appreciate it. - Siobhan - EVERETT, MA

The communication and professionalism. This refinance was great. Rick is there for his clients and it shows. Thank you for making this process great. - Jessica - CHELMSFORD, MA

My whole refinance experience was easy and seamless from start to finish. Rick and his team are extremely responsive and a pleasure to work with. I would recommend them to anyone. - Robert - BEVERLY, MA

Rick and Mary are very easy to work with. Both are extremely invested in how the whole lone experience is going. I highly recommend their team thank you ~regards the Crowleys - Brian - GLOUCESTER, MA

Timely responses to requests and questions I had. - Scott - AMESBURY, MA

Rick makes himself available is the definition of superior service. Rick is simply the best. - Nathan - GROTON, MA

Great team! - Norman - SCARBOROUGH, ME

My wife reached out to Rich after finding out our previous representative from Caliber was no longer with her position. We were just in the beginning steps of looking at possibly moving, with the desire to remain with a VA loan. We had different circumstance due to COVID-19, which continued to bring stress to both myself, my wife and our two little girls who are 2.5 and 8 months. Rick got us the answers we needed within hours, and made the process simply seamless from start to finish! - Daniel - East Bridgewater, MA

Rick is just amazing! He is professional and very easy to work with. We recently refinanced our home and we couldn't believe how quick the process was. Thank you Rick for everything Gary and Amy Ferguson - Gary - DANVERS, MA

Any questions I had were promptly answered even when I stepped in off the street I would recommend Rick to any Vet thank you will stop to say hello when I’m In Danvers. - Kenneth - IPSWICH, MA

Rick was a pleasure to work with. Had answers to all of our questions and made the process so smooth. - Alyssa - GROVELAND, MA

Very informative and helpful - John - Fremont, NH

Richard was extremely patient with my wife and I. He also made himself available for questions whenever we had them. We will be life long customers. - Michael - GROVELAND, MA

Would highly recommend to any veteran - Ryan - Salem, NH

Rick and his team are so helpful and get ready to work with, any question I had they answered quickly and pleasantly even the simplest ones, they seemed like family and i would highly recommend them for new or refinances! - Glenn - Cape Neddick, ME

Rick and his Staff were extremely friendly and honest. The whole process was transparent and simple. Highly recommend!! - Jason - GLOUCESTER, MA

Great team closed in just under 30 days. Job well done! - Raphael - Jacksonville, FL

Richard and his team was on point and made the experience good. - Mark - DRACUT, MA

Richard. - Michael - MIDDLETON, MA

Everything you did was great! Easy to ask questions and get answers....Rick and his team were very friendly and were awesome to work with! If I could rate it better than 5 out of 5 I WOULD!!! Great experience and I would highly recommend Rick and his team to anyone! - Michael - Onset, MA

Rick and his team were fantastic throughout the entire process. They were very quick to respond to answer any questions we had and went out of their way to help us during every step. - Eric - SALEM, NH

Good communication - Robert - LONDONDERRY, NH

Professional loan team, friendly, made the transfer easy. Would recommend to friends and family. - Andre - Kingston, NH

Great communication, great follow-through, quick response time to texts, emails, calls, etc. - KATIE - Peabody, MA

Super easy! - Jillian - Bedford, MA

A very smooth process from start to finish. Thank you! - Jane - Newmarket, NH

The communication and guidance throughout were impressive, and we felt supported through every step of this process. My wife and I are grateful for how streamlined and efficient the process was, and that is obviously due to Rick and his team. - Christopher - Norwich, CT

Open communication and great timing. - Jessica - SALEM, NH

Rick and his team have been informative and communicative throughout both the process of buying my home and refinancing twice. I wouldn’t want to do business with anyone else. - Daniel - PEABODY, MA

Great communication with Richard. Got the best rate from 4 different loan companies. - Jovany - LYNN, MA

Very helpful, very nice people went out of there way to get it done - John - Danvers, MA

Staff was alway a available by phone or text answer any questions that we had alway very supportive and represented the company well - Nancy - Danvers, MA

From the first day I connected with Richard he assured me that he will take care of me and that he did. He and his team went above and beyond to help me get my dream home. There are no words to describe Richard and Mary I bless you with power from on high. - Laura - NORTH ATTLEBORO, MA

_____- - Ryan - NEWBURYPORT, MA

N/a - Mark - DANVERS, MA

Thank you! - Katy - DANVERS, MA

Rick went above and beyond to provide us with the best rate , detailed information , and timely closing despite current circumstances with COVID-19. - Marta - DANVERS, MA

Even through this trying year Caliber came through like a champ. Always keeping us updated. - Julianne - BEVERLY, MA

Mr. Bettencourt was very personable and knowledgeable, responded to any requests for information or questions in expediently, and got the job done for me! - Connor - WEST ROXBURY, MA

I really appreciated your patience given the challenges affecting the world and myself personally as a teacher. Your very clear communication of the process and rates made it an easy choice to go with you for our refinance. Thanks again! - Edward - WOBURN, MA

Rick and his team provided a stress free process from start to finish. Very responsive, and professional! I highly recommend them for any financing needs! - Steven - BEVERLY, MA

It was not so much Caliber Loans issue as it was the timing of the loan (Covid) (everyone trying to sell/refi at the same time) with not enough staff causing delays and stress. The staff was amazing but being short handed impacted my experience. - Terry - Beverly, MA

Communication - Alex - Saugus, MA

Caliber home Loans are a great group! Always professional and always there to answer any questions. I would highly recommend them. - Louis - DANVERS, MA

Wonderful asset for this veteran homeowner. CommunicTion was on point. Highly recommend. - Jacqueline - FLEMING ISLAND, FL

Richard kept us informed throughout the refi process. Locked us on to a great rate and closed as promised. - Christopher - FLEMING ISLAND, FL

Everything went really good. - Joshua - SALEM, MA

Easy to work with! - Jennifer - DANVERS, MA

Rick made the entire process about as smooth as possible. His first estimate of our potential costs was essentially right on the mark. His knowledge and experience of the VA claims process is very impressive and he has a genuine desire to help veterans. I have referred several people to him in the past and will continue to do so! - Kim - SALEM, MA

It was a pleasure to work with Rick and Mary and the Caliber team!! I would highly recommend Rick’s team for mortgage loans. They are all very helpful, knowledgeable and professional. Thanks to all of you for your expert help!! - Catherine - SALEM, MA

I had a very complicated issue with a divorce and my ex buying me out of my home Rick was right on top of everything and was extremely helpful with all my paperwork I will definitely recommend Rick and his team to anyone that I come across looking for a mortgage Thank you for everything. - Stephanie - Peabody, MA

Rick Bettencourt is amazing at what he does. Extremely knowledgeable and made a stressful situation for me go very smooth. - George - DANVERS, MA