N/a - Mark - DANVERS, MA

Thank you! - Katy - DANVERS, MA

Rick went above and beyond to provide us with the best rate , detailed information , and timely closing despite current circumstances with COVID-19. - Marta - DANVERS, MA

Even through this trying year Caliber came through like a champ. Always keeping us updated. - Julianne - BEVERLY, MA

Mr. Bettencourt was very personable and knowledgeable, responded to any requests for information or questions in expediently, and got the job done for me! - Connor - WEST ROXBURY, MA

I really appreciated your patience given the challenges affecting the world and myself personally as a teacher. Your very clear communication of the process and rates made it an easy choice to go with you for our refinance. Thanks again! - Edward - WOBURN, MA

Rick and his team provided a stress free process from start to finish. Very responsive, and professional! I highly recommend them for any financing needs! - Steven - BEVERLY, MA

It was not so much Caliber Loans issue as it was the timing of the loan (Covid) (everyone trying to sell/refi at the same time) with not enough staff causing delays and stress. The staff was amazing but being short handed impacted my experience. - Terry - Beverly, MA

Communication - Alex - Saugus, MA

Caliber home Loans are a great group! Always professional and always there to answer any questions. I would highly recommend them. - Louis - DANVERS, MA

Wonderful asset for this veteran homeowner. CommunicTion was on point. Highly recommend. - Jacqueline - FLEMING ISLAND, FL

Richard kept us informed throughout the refi process. Locked us on to a great rate and closed as promised. - Christopher - FLEMING ISLAND, FL

Everything went really good. - Joshua - SALEM, MA

Easy to work with! - Jennifer - DANVERS, MA

Rick made the entire process about as smooth as possible. His first estimate of our potential costs was essentially right on the mark. His knowledge and experience of the VA claims process is very impressive and he has a genuine desire to help veterans. I have referred several people to him in the past and will continue to do so! - Kim - SALEM, MA

It was a pleasure to work with Rick and Mary and the Caliber team!! I would highly recommend Rick’s team for mortgage loans. They are all very helpful, knowledgeable and professional. Thanks to all of you for your expert help!! - Catherine - SALEM, MA

I had a very complicated issue with a divorce and my ex buying me out of my home Rick was right on top of everything and was extremely helpful with all my paperwork I will definitely recommend Rick and his team to anyone that I come across looking for a mortgage Thank you for everything. - Stephanie - Peabody, MA

Rick Bettencourt is amazing at what he does. Extremely knowledgeable and made a stressful situation for me go very smooth. - George - DANVERS, MA

Been working with Rick for many years with purchasing and refinancing my home. Every time he has gone above and beyond to ensure a smooth experience. Rick and his team are well educated and always get you the best deal. Highly recommend. - Brendan - GLOUCESTER, MA

Amazing experience working with Rick Bettencourt and the team at Caliber Home Loans. Extremely knowledgeable professionals even given the constraints of the pandemic everything went extremely smooth and could not be more happy with the experience. Thank you Rick and the whole Caliber Team for your incredible service. - Adam - GLOUCESTER, MA

We had been looking to refinance for a couple months but waiting for the right rate and BAM covid hit Rick would update us multiple times a week sometimes giving us the best advise and projecting what the market would do. Just as he projected it fell right where we wanted with an outstanding rate and Rick got us locked in within a moments notice! He goes above and beyond to get things done for his clients and I wouldn’t trust anyone else with my mortgage needs. - Janessa - GLOUCESTER, MA

Rick Bettencourt Jr. At Caliber helped make my dream a reality! He made me feel as if I was his top priority! I’d recommend him to any Veteran trying to make the American dream of owning a home come true. - Cory - North Chelmsford, MA

All my questions were answered. The process moved smoothly from beginning to end. His assistant kept me informed the whole time - Laura - PEABODY, MA

Rick was a pleasure to work with. He answered my questions and got back to me in a timely manner. - Salvatore - DRACUT, MA

Easy, just as it always is. Thanks! - Linda - SOUTH PORTLAND, ME

Awesome company to do business with, highly recommend! - Thomas - HUBBARDSTON, MA

Rick and his team made this process very easy and seamless. Their communication and follow-up was very professional! I highly recommend them! Thank you! - Kristen - PEABODY, MA

Rick was very helpful. He even took time for me on a holiday, the 4th of July, to answer my questions and make sure the process would go as smoothly as possible. Rick preformed well above and beyond my my expectations for technical knowledge, customer service, and approachability. - Michael - WORCESTER, MA

Rick and his team do great work - Ryan - HUDSON, NH

Rick was always very thorough from the first conversation to ensure we always had the most accurate information. Any question we had he was just a text away and always kept us informed of next steps. He made sure we understood the process and that the process was as smooth as possible. - Grace - Whitinsville, MA

Level of follow through, timeliness of actioning and personable nature of the staff. - Richard - WOLCOTT, CT

Amazing. Amazing. Amazing! Truly amazing. - Joe - Whitinsville, MA

Rick was extremely professional and friendly during our entire experience. He made the whole process seamless for us with his attention to detail and timely communication. Sending messages by video compensated for taking care of everything virtually and added a personal touch. I would highly recommend Rick to anyone looking for exceptional service! - Andrea - GLOUCESTER, MA

Information passed easily and him and his staff are very responsive to you. - David - Amesbury, MA

Fast and easy, great communication! - David - Kensington, NH

Very prompt and courteous staff very easy to work with - Diane - PEABODY, MA

Rick was so incredibly knowledgable and helpful during the whole process. He worked with us to get us to the best place for our mortgage. Rick and the whole team were so personable and great! - Pamela - Gloucester, MA

As first time home buyers, Rick made it an extremely easy experience for me and wife buying our first home. - Christopher - Gloucester, MA

Rick made himself available to answer our questions at anytime. More importantly, he proactively reached out to check in on us. His video messages were reassuring and a creative response to the inability to meet personally due to Covid protocols. He is an absolute expert at VA home loans. I would recommend Rick to others. - Edward - GLOUCESTER, MA

Rick made the whole process go so smoothly and quickly. The app made life a whole lot easier with the easy downloads of documents and signing documents. Plus have to add his team was great to work with. Thanks - Roberto - WRENTHAM, MA

Great rate worked through all of our questions and made the process easy. - Jaime - NEWTON, NH

Just quick and easy ... all questions answered ... couldnt have asked for a better process!! - Christopher - NEWTON, NH

I appreciate the responsiveness of Rick and the entire team. All of our questions were answer quickly and thoroughly. My only critique would be to streamline the online signing process as we were sent repeat emails more than once. - Nadene - Salem, MA

Rick is extremely knowledgeable and available for any questions or concerns throughout the home buying process. Overall a great experience working with Rick and his team. - Connor

Thanks to Rick I finally got a VA loan and our house is being painted. It’s going to look great. - CAROL - Hudson, MA

Rick was great. Everything went smoothly. - Jeanne - Lynn, MA

Rick was very knowledgeable and informative throughout the process! - Mary - CASCO, ME

They were very responsive, and we could do everything electronic. The close was at my house. Very convenient! - Jennifer - Wells, ME

Rick was very helpful throughout the whole process. He made the stressful process of purchasing a house easier. - Alex - Beverly, MA

Rick was very personable and explained the entire process. The Caliber app was very user friendly and convenient for uploading documents. Rick and his team were easy to communicate with and made the process seamless! Thanks! - Carolyn - MELROSE, MA

Great people doing excellent work - Paul - Gloucester, MA

Rick is on top of everything and helpful through the entire process! - Kyle - Gloucester, MA

Rick is very personable and can take complicated mortgage questions and break them down into simple English for the non-mortgage kind of person. He is prompt to return e-mails and/or phone calls. He was a pleasure to work with. - Daniel - South Berwick, ME

Received a Great Rate and we're thrilled to stay with our current carrier. - Lissa - Peabody, MA

Easy to work with. - Aaron - Alstead, NH

Super easy and quick refinance at the best rate! Great communication all around, and love the ease of access with the online forms. Thanks for a great experience! - Alyssa - Chelmsford, MA

Rick was amazing and extremely helpful throughout the entire process! - Peter - West Roxbury, MA

Rick was available to answer questions anytime. He is very knowledgeable and very pleasant to work with. He made it very easy even during Covis 19. Thank you Rick! - Kimberley - Peabody, MA

Rick made the experience great. His attentive communication and patient demeanor were very appreciated by me and my wife. He speaks in a language that is easy to grab hold of. He was direct and efficient. We couldn't have asked for a better associate to help us understand the process and shepard us through all the twist and turns. Rick was outstanding!! - Lester - Chicopee, MA

I am a repeat customer of Rick Bettencourt. He is honest and upfront. He has been watching the market for me for a while. When the rates dropped to a number that would be advantageous, he reached out to me. - Michael - Peabody, MA

The best in the business period, and thank you for your support and all you do for the veterans is really appreciated. - Emmanuel - Hyde Park, MA

rick is a pleasure to deal with as a Veteran. - Warren - Holliston, MA

Rick was awesome with securing me a great rate. His constant communication and accessibility was amazing. Great experience! I have already referred 2 co-workers to him! - Lisa - Wakefield, MA