We did our first mortgage with Shannon and her team and when it was time to refinance, we didn't hesitate. Shannon and her team just make things happen. It's truly a testimony to her work ethic, industry knowledge, and ability to build great teams. Thank you Shannon and Caliber! - Edward - VERO BEACH, FL

Easily accessible and very informative walking us through the details of the process from start to finish. - Robert - Vero Beach, FL

Shannon was amazing and extremely helpful from the first phone call to the closing of my new loan. She was always there when I called, very determined to make me fully aware of each process of the loan, and was able to get me a great rate. Thanks again Shannon you’re the best!! - Mikal - VERO BEACH, FL

Easy to communicate with and followed up very quickly with every question and request! - Aubri - Vero Beach, FL

Shannon put in an amazing amount of work throughout the entire process. She never hesitated to answer any of my questions and was always ready to help. - Michael - Fort Pierce, FL

All good - Laura - Saint Johns, FL

This was the second time we worked with Caliber on a real estate purchase in Vero Beach. Shannon and Tiffany were personable, pleasant, knowledgeable and responsive to our needs. They were great to work with through the process. Thank you, Jane & Frank Crotty - Francis - Vero Beach, FL

very helpful,easy to work with - Al - Vero Beach, FL

The people were very nice, help make things easy to understand, treated you like they knew you all your life, kept me very well informed all the time, all around good experience, - Patrick - Sebastian, FL

Shannon and her team was an absolute pleasure to work with! They were professional, knowledgeable and prompt in their replies. Shannon made my home buying experience easy and pretty effortless. I would recommend her with the utmost confidence! - Julianne - Vero Beach, FL

Shannon is an exceptional professional in the lending business. She is always on top of all the paperwork and manages to take a special interest in her clients. She works hard for you and saves money wherever she can! Love doing business with Shannon! - Dave - VERO BEACH, FL

Shannon and Tiffany were extremely helpful and Expertise got my loan approved.. Excellent service and worked to the last minute to get approved.. Thank you ladies.. Ricky - Ricky - Vero Beach, FL

Shannon was great to work with, very informative and quick to respond to my crazy questions..lol It was a pleasure working with her. - Donna - Vero Beach, FL

Shannon answered every question I had and it was comforting to know I had an experienced professional helping me. She made the whole process very easy. - Gina - FORT PIERCE, FL

Very very satisfied - Valerian - VERO BEACH, FL

Shannon is professional and responds to any questions immediately. She and her team make this process a breeze. I will continue to recommend her to family and friends. - Laura - VERO BEACH, FL

From the beginning, Shannon and Tiffany made the refi process easy, understandable, and stress-free. They were very detailed in their explanation of the process/costs and helped me work through the financial process to ensure my wife and I received the best deal. Thank you! - Ryan - WEST PALM BEACH, FL

We have worked with Shannon on more than one occasion and she has always provided us with professional service. She is very knowledgeable and helpful. We would recommend her to anyone, and will continue to work with her in the future. - Anthony - Sebastian, FL

They were more than great, they were AMAZING! There was constant communication and the ladies were so patient and kind when I would ask many questions (sometimes the same question). They worked so hard to get us to close on our first home and for that I am so grateful! - Joslynn - Jacksonville, FL

She kept us informed at all stages of the process and if something was needed from us which we didn’t understand. She would give us 100% of her attention to personally walk us through the issue - Danny - Port Saint Lucie, FL

Everything went very smooth. Communication was great. - Leslie - Vero Beach, FL

She always help and answer all our questions in very fast and nice manner . - Karla - Vero Beach, FL

Shannon was a pleasure to deal with and answered all my questions. - Diana - Sebastian, FL

Shannon Pohl made it a wonderful and easy process. - Ryan - Vero Beach, FL

Good service always, she is very good explaining everything I will use caliber homes again - Hector - Vero Beach, FL

Shannon and her team were great to work with. Helped me close on my house during the COVID pandemic when getting self employed loans was very difficult. They made it work and got it done. Thanks Shannon. - Matthew - Sebastian, FL

First time home buyer so I was stressed out about the whole process. Shannon was great and so understanding. She made it much easier for me!! Her team especially Tiffany took care of me. Thank you all for making this happen!! Will send everyone that’s going to buy to Shannon - Betty - Vero Beach, FL

There was always someone there to answer my questions . If not they would get back to me promptly. - James - Vero Beach, FL

Shannon was amazing! We bought a home in another state and she communicated with us so well to make sure we knew everything going on. There is no one else we will ever use when purchasing another home! - Randy

Ms. Pohl's dedication to help us out when many banking rules were changing and we had to find another finance company only months before closing. Not only did she stay positive about our situation, but she was great in communicating and keeping us positive. We truly believe we wouldn't have out home if it wasn't for her. - Tracy - Melbourne, FL

Shannon was great. She is extremely responsive. Anytime we needed her she was right there to answer our questions and make us feel comfortable. She was able to get us a great rate as well! You won't be dissapointed with Shannon and Caliber! - Kieran - Vero Beach, FL

Prompt reply to all inquiries; accurate estimates of all charges and fees. - Smith - Vero Beach, FL

Available to answer all our questions. Able to help us with web communications. Help to understand contract vocabulary & wording. Professional & caring during a difficult time with the coronavirus. - Jeffrey - Vero Beach, FL

Shannon was on top of everything. We keep me abreast of what was needed and the reason why it was needed. She explained was on the forms. She made me comfortable about this confusing process. Plus she was always pleasant throughout it all. - Henry - Vero Beach, FL

Shannon was completely on top of everything and worked very hard to get this loan closed. - Gary - VERO BEACH, FL

When I contacted Shannon there were only three weeks to my closing date and inevitably it was pushed back three business days. However, I am very impressed and appreciative of all the hard work that Shannon did for us. After receiving the final numbers for closing, I noticed they were WAY off. So I texted Shannon and she found the mistake made by the Title company and it saved me thousands... Best part... She did all of this at 9PM 30hrs before my closing! - Jason - Port Saint Lucie, FL

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Positive attitude, patience explaining things, great rates, made things easy from a process standpoint, quick and seamless transaction, so happy we went with Caliber and Shannon! - Megan - Vero Beach, FL

My experience with Shannon at Caliber Home loans has always been pleasant and stress free. Shannon along with her team, have always been extremely accommodating through the entire process of attaining a loan. If there was a way to save money, Shannon made sure to find it. I couldn’t recommend a better place to acquire a mortgage through. - Thomas - Melbourne, FL

Shannon was an absolute pleasure working with, and for many reasons, we would unequivocally recommend her. Her level of professionalism and commitment to communicating with us throughout the process was truly a pleasure. We made a great decision choosing Shannon to work with us on the purchase of our first home. - Maria - Vero Beach, FL

Very courteous, professional, knowledge, dependable and always follow through. Thank you for your servive - Elaine - Vero Beach, FL

She is extremely helpful. - Janice - Vero Beach, FL

Shannon is very knowledgeable in her field. She answers all questions immediately. - Michael - Vero Beach, FL

Shannon turned around our pre-approval in record time which helped us secure a fast deal. Prep for closing and the closing process went nearly perfectly which is the opposite experience I have had with other home loan companies in the past. Great job and thank you!! - Andrew - Vero Beach, FL

Minimal hassle with delivery on promises - James - Vero Beach, FL

The personalized service I received from Shannon and her staff was incredible. It was not a pressure filled experience at all. Everyone starting with Shannon walked me through every step. The best part “no surprises” everything I was told is what occurred. I will not ever go anywhere else for my real estate financial needs. - Robert - VERO BEACH, FL

Shannon and Tiffany were amazing and with us every step of the way. Their knowledge and help were much appreciated and professional. I would use these two gems or refer them to any friend. - Todd - Vero Beach, FL

Shannon is the absolute best and made everything so easy during this process. I highly recommend! - Hillary - Vero Beach, FL

Both Shannon and Tiffany were very helpful, prompt, and supportive through the whole process. They foresaw potential issues and dealt with them before they even arose. - Eric - Fort Pierce, FL

First, I would like to say how personal Shannon was with me and my wife. We felt like we were her only clients. You could tell that she was busy but she responded within minutes. I wish other customer services provided half the care and concern that Shannon provided. Secondly, once we got her the required documents, it was hands off on our end while Shannon and her staff took care of everything else. My wife and I still cannot believe how easy the whole process was. Shannon is by far the best! - Marc - Winter Springs, FL

Made the whole process super easy, and was always available to answer all my questions. - David - Sebastian, FL

pleasure to work with - Melanie - Port Saint Lucie, FL

This was one of best customer service company I’ve ever had the pleasure of dealing with. Very responsive and courteous with my many, many questions and special needs, especially during the covid19 issue. They were very the precautionary In dealing with my husband. I could not have asked for a better company to deal with. Professional, courteous, and responsive - Pamela - Vero Beach, FL

Shannon is a true professional. My husband and I are very blessed to have worked with her. She went beyond our expectations and provided us with the best interest rate possible. Also, Shannon is dependable in returning our phone calls, texts and emails. She was very responsive to our concerns. So we were never anxious during the refinancing process. She kept us abreast of the latest news every step of the way. Thank you, Shannon! ❤️ - Ursula - Vero Beach, FL

Very thorough. Great communication. - Shaun - Vero Beach, FL

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Great personality get the job done - Rose - Vero Beach, FL

Shannon is friendly and has great communication skills. She's very knowledgeable and cares about what's best for her clients. She's awesome! - Marie - Vero Beach, FL

I couldn’t have been luckier having been referred to Shannon. She was amazing from our first meeting to my final closing date. I would absolutely refer her to any and everyone:) - Donald - Vero Beach, FL