Experience – Expertise – Education – Empathy – the Team Gemma Difference With all the mortgage companies and banks offering home loans, here are a couple of items that make Team Gemma stand out Experience - I've built a successful career as a Loan Officer in the Tampa Bay Area since 1997. I have personally closed thousands of mortgage loans; so I have experienced most situations that could cause closing dilemmas. From first time homebuyers to second home buyers to investors, I've helped with all types of purchases with loan solutions from down payment assistance to construction, renovation lending and jumbo loans; on all types of properties from Single Family Homes, luxury condominiums Townhouses, Duplexes, Triplexes and Fourplexes. Expertise - Since you have specific needs, you can rely on me to share my expertise to help you determine the best home financing strategy. I regularly invest time into learning new programs, gaining approval to offer down payment assistance programs and meeting with other loan officers that offer programs not available to me. I believe it's important to assure my partners and clients are not left searching for a loan program that best meets their needs and goals. Education – I take multiple education classes each month to learn more about options for borrowers and attend classes at the Realtor board to better understand the challenges faced by my agent partners. I regularly meet with my underwriting and processing teams to keep up with changes in our company processes as well as changes in the mortgage market. This up-to-date knowledge allows me to help more borrowers, even those who have experienced a bankruptcy, foreclosure or short sale; and lends to a smooth "no dilemma" mortgage experience. Empathy - What sets me apart from other Loan Consultants is my core belief that each customer has a unique set of short and long term financial and lifestyle goals. It is my job to provide a customized mortgage solution to those goals. I believe that open, honest, and frequent communication is critical to a great home buying experience. I am very aware that my agent partners not only trust me with their income, but also trust me with their professional reputation. Also, my clients are not only trusting me with the financing of their home, but with the hopes and dreams that the home represents. And remember, if you want to avoid a mortgage dilemma, call Team Gemma! #teamgemmamortgage #nodilemmamortgage