Shannon Griffin and his team are amazing. They truly help you throughout the entire process. Buying a home can be overwhelming but they make it as easy as possible. You can tell they actually care, not just about making a sell, but about us as people and they cater to human emotions, feelings and your individual needs!! I would recommend Shannon Griffin and his team 100%. Wonderful experience. Thank you Shannon and have a wonderful Christmas and new year! - Erikka - BOSSIER CITY, LA

The personalized service. Shannon made himself available to us regardless of weekday, weekend, day or night, even in holidays and during his vacation! The most pleasant home buying experience we’ve had! He and Heather Procell are phenomenal! - Donna - Ruston, LA

Great customer service. Process was pain free and took all the stress away from the house buying process. Shannon Griffen and Heather Procell exceeded our expectations. - Douglas - Haughton, LA

Great customer service. Process was pain free and took all the stress away from the house buying process. Shannon Griffen and Heather Procell exceeded our expectations. - Douglas - Haughton, LA

I can’t adequately describe just how professionally handled our loan was handled!! Shannon performed the entire process in a friendly, rapid, but complete manner, helping us through the steps with little difficulty. A SUPER PRO as far as I am concerned! Our heartfelt thanks! - Richard - HAUGHTON, LA

I can’t adequately describe just how professionally handled our loan was handled!! Shannon performed the entire process in a friendly, rapid, but complete manner, helping us through the steps with little difficulty. A SUPER PRO as far as I am concerned! Our heartfelt thanks! - Richard - HAUGHTON, LA

Everything went smoothly & very efficient!!!! No complaints at all!! Shannon was great!! - Sandra - HAUGHTON, LA

Everything went smoothly & very efficient!!!! No complaints at all!! Shannon was great!! - Sandra - HAUGHTON, LA

I received professional, timely, and customer focused service throughout the entire process. - Tsiennia - Keithville, LA

Yall work hard to take care of the customers - Desmond - SHREVEPORT, LA

I have always had a fear of doing things on my own. I stepped out of my comfort zone with purchasing a house and I asked Shannon to dumb things down a bit for me if I didn't understand and he did that from day one. His assistant Heather was also very patient and when I asked her to call with with crazy out of question I never felt like a bother and they understood that I needed alittle more information. Definitely changed my views on stepping out of my comfort zone. - Kendra - Shreveport, LA

Shannon was awesome with answering all questions and making sure that I understood all aspects of the process, from money to paperwork to when and why things would happen. He was very professional but also very personable at the same time and made it feel as if it were two friends talking business. I honestly can’t think of one thing that I was unhappy with. - Tyler - HAUGHTON, LA

I was referred to Shannon Griffin with Caliber Loans. I am very pleased with his and Heather’s assistance with the refinancing of our loan. It was such a smooth process. I would highly recommend this company to everyone I know and don’t know. We appreciate all their devotion to us. They made the process a simple as possible. I don’t know Shannon and heather personally but I thank god that they helped us with our loan. - Cipriano - Shreveport, LA

The simplest home loan experience I had! - Brian - Bossier City, LA

The simplest home loan experience I had! - Brian - Bossier City, LA

Shannon is the best lender I have ever worked with. We have used him for several personal homes over the years, and will always recommend him to family and friends. - Jennifer - Bossier City, LA

Great communication and timely manner - Melissa - SHREVEPORT, LA

Great communication and timely manner - Melissa - SHREVEPORT, LA

Shannon and Heather both made it great. Very knowledgeable and prompt service. This is our 3rd time working with Shannon and it won’t be the last. He’s great at what he does and we trust him completely. - Margo - BOSSIER CITY, LA

Shannon is very professional, thorough, and answers all questions. His knowledge provides you with a level of confidence in decision making. - Darren - BOSSIER CITY, LA

Shannon is very professional, thorough, and answers all questions. His knowledge provides you with a level of confidence in decision making. - Darren - BOSSIER CITY, LA

Shannon is very helpful and very professional. We communicated our need, he responded with the path to get us there. Additionally, he is timely, kept us on our toes and we appreciate that. We looked forward to the email correspondence and enjoyed every minute of working with Shannon. He’s the GREATEST! Par Excellence! - Janice - Shreveport, LA

Shannon and Heather were great from the get go! They were both very prompt at returning emails & phone calls. They were both very knowledgeable and patient with my not being very knowledgeable. They made this process seem like a couple of weeks long, it went so quickly and smoothly. - Valerie - Benton, LA

Everything about the process. Shannon was very insightful - DaNeidra - Shreveport, LA

Shannon was very informative. There was no stone left unturned. Works extremely hard to get you in the ball park of what you want and lets you know everything you need to do. Truly a great guy and a great team to work with and he is someone im recommending to future homebuyers. - Jasmine - SHREVEPORT, LA

Shannon griffin is quick to respond and super friendly. I appreciate the fast work he does. - Phillip - BOSSIER CITY, LA

They always returned my calls ,And answered any questions I had in a timely matter. - Charlotte - SHREVEPORT, LA

He is so easy to work with! He even took time out for us during his wedding weekend. - Sarah - BOSSIER CITY, LA

Shannon and Heather was always there to help and answer questions on whatever I didn't understand..thank u so much - Terry - Bossier City, LA

Shannon and Heather were both very responsive and were very forthcoming with information as I had questions. - Phillip - Benton, LA

Ease of the overall process and free flowing information provided to us. - Lance - SHREVEPORT, LA

Their professionalism and patinence was amazing - Tony - BENTON, LA

Shannon was the best loan officer I could have asked for. He helped us through every stage and made it easy to know what was needed next. Shannon gave the advice and tools we needed for the purchase of our home.Shannon shows he really cares about your family. You NEED Shannon on your team!!! - Heather - BOSSIER CITY, LA

There were some rough spots along the way but Caliber handled them in a professional manner. - Harry - Shreveport, LA

Anytime we had a question or concern Shannon was right there helping us. We had a fantastic experience! - Jayne - BOSSIER CITY, LA

Made everything easy. - Tommie - Bossier City, LA

Great communication and took the time to explain things to us first time home buyers. - Heather - BENTON, LA

Every aspect of the process was approached with courtesy and professionalism. Shannon represents your company well, he made every effort to maintain communication and keep me appraised of what was happening throughout every step from application to close. Best mortgage experience by far!!! Thank you so much - Renzo - BOSSIER CITY, LA

Shannon Griffin and Heather Procell really made the entire process smooth and easy to navigate. - Angela - BOSSIER CITY, LA

Shannon and his team are very knowledgeable, helpful and work in a very timely manner. - Sara - HAUGHTON, LA