Marcos and team did a great job walking first time homebuyers through the process. He made himself available for all of our questions and was able to help us close on a timely basis. Very friendly and knowledgeable. - Nam - WALNUT CREEK, CA

N/a - Alicia - Stockton, CA

got it done, great rate, quickly, with a smile - Robin - TRUCKEE, CA

Marcos is fast and super knowledgeable in every step of the process. I would recommend him to everybody who wants to purchase or refi. Thanks Marcos! - Reinald - San Jose, CA

My refinance experience with Marcos and his staff was awesome. I've never had a refinance go as smooth or seamless. Marcos knows his products/business. The team is professional and has excellent customer service skills. Thank-you. - Margo - Tracy, CA

Good communication and best rates - Srikrishna - SAN JOSE, CA

We were able to lock in a great rate. The communication with the team was fantastic. - Kimani - DUBLIN, CA

good rate, very responsive, effortless close. - Lalith - Fremont, CA

Everything was great! Thank you! - Andrea - OAKLAND, CA

Great experience, great team. Transparent communication. Would recommend again. - Jesse - Oakland, CA

Marcos ensured the lending process went smoothly and efficiently. He told us what we needed to do, worked with our tight deadlines and stayed on top of the process; he worked quickly so we could take advantage of the current low interest rates! It's obvious he's been in this industry for a long time and I would hands down refer him and his team to anyone looking for a lender they can trust. - Kim - Santa Cruz, CA

Very good communication and was always very professional. - Tanya - SAN LORENZO, CA

Very easy and quick responses - Brent - SAN JOSE, CA

Communication was direct and consistent, yet not overbearing. The process was thoroughly explained at the very beginning which allowed us to be clear on everything along the way. The time table was within what we were told even during the holiday season. Very great service! - Venus - SAN LORENZO, CA

Marcos was very professional and knowledgeable about the business. He and his staff were thorough, prompt with the paperwork, and very responsive to our concerns. - Christopher - SAN LORENZO, CA

Marcos stays on top of communication. He and his team go above and beyond to satisfies their customers. - Sandeep - West Hills, CA

Expect refinancing to be a bit more frustrating when rates are low and many others are doing what you are also doing. Marcos is extremely busy, not always easy to get, but is honest and delivers what he promises. Marco’s assistant, Chad Neveau, was always reachable by phone. Extremely helpful, pleasant and kind. Refinancing in busy times like this is potentially ultra-frustrating. Very helpful to have a friendly voice to explain complexities. Credit Marcos with finding this assistant. - Marc - Walnut Creek, CA

Good communication, great processing time - everyone was very helpful. - Doris - Pleasant Hill, CA

Marcos and his team were extremely knowledgeable and were able to answer every single one of my questions. When we had to shorten our close and appraisal periods in order to get our offer accepted, Marcos pulled out all the stop to make sure the appraiser was out there earlier than usual and all paperwork submitted on time. Every time I called Marcos, I don't think the phone rang more than 3 times. He was always available when I needed him and did a great job keeping me updated on progress. - Lars - MARTINEZ, CA

Really appreciate Marcos he always explains things in detail and has a quick response time. He is extremely knowledgeable and always gave us great advice. - Elisanda - SACRAMENTO, CA

Great customer service - Paul - LIVERMORE, CA

Marcos Rios made our experience very good. Informed us of the type of info he would need to process our loan and keeped us informed. - Thomas - Castro Valley, CA

Immideate response to all my questions and being able to lower my rate/monthly mortgage. - Virginie - DANVILLE, CA

The entire process was smooth and easy! I received prompt responses and great guidance from the team. Easiest loan I ever went through, I highly recommend Marcos Rios and his team! - Jonathan - Livermore, CA

Everyone was really easy to get ahold of for small issues, polite, knowledgeable, it was an enjoyable experience!! - Brody - TRACY, CA

When I had questions I was always contacted in a timely manner. Everyone I spoke to was helpful and friendly - Debra - LINCOLN, CA

Marcos and his team were extremely professional, very knowledgeable and helpful throughout the process. Highly recommended! - Teni - Walnut Creek, CA