Good communication, great processing time - everyone was very helpful. - Doris - Pleasant Hill, CA

Marcos and his team were extremely knowledgeable and were able to answer every single one of my questions. When we had to shorten our close and appraisal periods in order to get our offer accepted, Marcos pulled out all the stop to make sure the appraiser was out there earlier than usual and all paperwork submitted on time. Every time I called Marcos, I don't think the phone rang more than 3 times. He was always available when I needed him and did a great job keeping me updated on progress. - Lars - MARTINEZ, CA

Really appreciate Marcos he always explains things in detail and has a quick response time. He is extremely knowledgeable and always gave us great advice. - Elisanda - SACRAMENTO, CA

Great customer service - Paul - LIVERMORE, CA

Marcos Rios made our experience very good. Informed us of the type of info he would need to process our loan and keeped us informed. - Thomas - Castro Valley, CA

Immideate response to all my questions and being able to lower my rate/monthly mortgage. - Virginie - DANVILLE, CA

The entire process was smooth and easy! I received prompt responses and great guidance from the team. Easiest loan I ever went through, I highly recommend Marcos Rios and his team! - Jonathan - Livermore, CA

Everyone was really easy to get ahold of for small issues, polite, knowledgeable, it was an enjoyable experience!! - Brody - TRACY, CA

When I had questions I was always contacted in a timely manner. Everyone I spoke to was helpful and friendly - Debra - LINCOLN, CA

Marcos and his team were extremely professional, very knowledgeable and helpful throughout the process. Highly recommended! - Teni - Walnut Creek, CA

The whole process was very easy. From the beginning, Marcos was very helpful and honest. There was no surprise at the end with the rate or the closing cost. His team was also very helpful. Special thanks to Chad. Thank you for the great experience! - Robert - Oakland, CA

The easy and fast process - Gabriel - San Leandro, CA

Thank you - Rachel - Tracy, CA

The customer service was overwhelming and over the top. Marco's and his team was there every step of the way. When I emailed, text or called on week days and over the weekend Marcos got back to me right away. When something didn't look right or make sense Marco took the time to explain it in great detail. I personally want to thank Marcos and his team for helping me achieve my goals. - Walter - FREMONT, CA

Very professional. Prompt and courteous. Great rate! - Fernando - CASTRO VALLEY, CA

Marcos worked hard to address concerns that were raised during the period when the rate was locked. The estimated closing statement did not reflect the no cost aspect the loan. Marcos walked us through the final numbers which met our expectations. - Cheyenne - CASTRO VALLEY, CA

- - Ashok - UNION CITY, CA

Marocs was always on top of my purchase and very professional. He was in communication throughout the entire process and provided exceptional service and pricing. Highly recommend. - Hooman - KIRKWOOD, CA

Great experience. Thanks so much! - Ryan - KIRKWOOD, CA

Marcos Rios and his team were very informal threw the whole process. Any questions we had were always answered in a timely matter. Working with his team always felt as if it wasn’t a business, but a friend that helped guide us threw it. - Kenneth - Livermore, CA

Marcos did a great job working with us in this difficult time. He always seemed to know what to say to help us not worry. Thanks so Much - Steven - SANTA ROSA, CA

Answered all questions we had - Crystal - Livermore, CA

He got it done with minimal effort from me. I just had to go to work come home and sign. - Brian - LIVERMORE, CA

It was a great experience working with Marcos. - Amie - DUBLIN, CA