When I call caliber home loans I stay on the line for a minimum of 30 minutes to reach out for an associate to speak with sometimes they hang up the line on me I called back and the same thing happens - Rami - EL CAJON, CA

Carla was awesome to work with throughout the entire loan process. She was always willing to take the time to explain everything throughly to us. Looking forward to working with her again in the near future. DvD - De - San Diego, CA

Great customer service - Sarah - Spring Valley, CA

Carla work very close with me throughout my loan process. She also gave me tools and advice to help me increase my credit. Because of her guidance and persistence I am now a homeowner! - Tiffany - Menifee, CA

Carla Silva was very professional, and I would recommend her to anyone for there home loan. - Travis - Menifee, CA

It was a pleasant experience. Trying to find and buy a house is stressful enough but you all made it easy. The information and guidance through the process was prompt and we're very happy with the final outcome. Thank you. - Adelaida - El Cajon, CA

So helpful! Very communicative and on top of things! - Jennifer - Escondido, CA

Everything was great - Paul - El Cajon, CA

Karla thank you very much for all your help in securing our loan for our new home. You were organized & thorough & professional, as well as kind which made all of the difference in our interactions with you. It is our first time to buy a house. We can not imagine how we could close the home purchase on time without having you as our loan officer. Thanks to all on your team also, I will highly recommend you, to all of my friends for future references. - Fernando - El Cajon, CA

I want to personally thank Carla and her team for making this process easy. This is our 4th home so we have gone through a lot of different companies. Carla exceeded our expectations for this process that me nor my wife enjoy. - Larry - Escondido, CA

Carla is an absolutely amazing person to be able to work with. She definitely goes above and beyond to help out her customers; treats them like family. She provides all the information and then some. - Ruby - PIRU, CA

Carla was able to help us tremendously by saving us money. She made it really easy not pushy at all. - Audrey - VISTA, CA

CARLA SILVA! Made our experience Phenomenal! She is truly the best in the industry and we are going to be her clients for life! We can't thank Carla enough! We are going to recommend her to EVERYONE! - Pourya - VISTA, CA

Carla was professional, kind and courteous throughout the process. She client us informed on how things were going and what steps we needed to take next. We really appreciated her support and effort from start to finish. - Joseph - SAN DIEGO, CA

Carla is very courteous, knowledgeable patient. Carla was able to answer every question we had as well as provide any and all information To ensure we had a clear understanding. Excellent customer service skills. Awesome experience and would highly recommend her services. - Zenovia - SAN DIEGO, CA

Carla was extremely helpful and responsive! She went out of her way to help us achieve a better credit score so that my husband and I could obtain the lowest interest rate possible for our home!! Excellent customer service! I would highly recommend carla and her team! :) - Cassie - San Diego, CA

Great experience with a great team! - Christopher - Escondido, CA

Carla was very responsive, made the entire process very easy, was able to get the loan approved where others had difficulty, and went the extra mile to improve our credit score so we could secure a lower rate. I highly recommend her services! - Dustin - San Diego, CA

Carla made the loan process a piece of cake! My husband and I had no idea we were in a position to purchase a home and she helped get us in and approved for much more than we had anticipated. I will absolutely recommend her to anyone looking to purchase/refinance. We had the best experience with Carla and her team. Thank you for everything! - Carolina - El Cajon, CA

We have been working with Carla for a few years now and she’s amazing! She very knowledgeable, she communicates very well and always keeps us in the loop when things are changing. Thank you Carla for everything you have done for me and my family - Latricia - Chula Vista, CA

Carla displayed exceptional professionalism and a keen sense of passion for her position! She was always available to answer questions and/or concerns throughout the entire process. I would not hesitate to recommend Carla to others. - David - Chula Vista, CA

I must say Carla is the best loan officer in San Diego...... I just did my refinancing thorough her and helped us through out the process very well. - Yasir - San Diego, CA

Carla and Amber were very responsive and very patient with us as we peppered them with questions about process and status. We had not had great experiences with previous mortgage companies, but Carla and Amber's professionalism and client service made this mortgage process entirely different. I was particularly impressed that if I called Carla and she wasn't immediately available to speak, she would text to let me know she received the call and would call me back as soon as she was able. - Donald - Escondido, CA

Carla and Amber both were very helpful and offered a variety of answers to my questions which I loved the way they explained the details to me. I will be buying a home for my mother in the near future and I would love to use the team again. - Becky - Lakeside, CA

Carla was so helpful and was able to get me a loan that was almost impossible. I was so lucky to be connected with Carla. - Michael - San Diego, CA

Very Helpful - Melissa - Santee, CA

Upbeat, positive, friendly, informative, professional - Kevin - Escondido, CA

Carla was extremely Customer Focused, efficient and very pleasant to work with. I would highly recommend her. Ellen B. - Ellen - Escondido, CA

Thank you. - Juan - Chula Vista, CA

Carla and her team are very knowledgeable, responsible and helpful. My loan process was smooth and went even better than expected. It was my second time working with Carla (Caliber Home loan) and i will go through them again in the future 👍🏻 - Anzhelika - Santee, CA

Carla was outstanding with communication and updates. She was always available to answer questions and explain what was happening. Excellent experience! - George - San Diego, CA

Kind and friendly service, always looking out for my best interest. I recommend this team to anyone looking to buy or refinance. Thanks a lot for all your time and effort to make this easy for me. - Roberto - San Diego, CA

Carla is a proactive and thorough individual which carries well throughout the process of doing loans. I look forward to working with her some more. - Blanca - San Diego, CA

There is a reason why I continue to do business with Carla! As trust is a key component in any relationship, Carla possesses the qualities that matter the most to me as a customer—integrity; subject expert knowledge; follow through on commitments; and flexibility. The bonus is her personality...fun but professional. Also, her humble approach is a breath of fresh air compared to some of the pretense and superficiality I have previously experienced in dealing with others within the industry. A+++ - Jetrex - San Diego, CA

Carla was extremely helpful and professional throughout the whole loan process! - Travis - Escondido, CA

Carla was always so responsive, knowledgeable, positive, and energetic. - PHILLIP - San Marcos, CA

Thank you for your great service. - Eric - Escondido, CA

Carla was awesome! She explained the loan and escrow process in great detail. She answered all my questions and concerns. We had a very short closing period in the midst of the COVID 19. We closed escrow on time! - Bobby - Santee, CA

It was such a pleasure working with Carla as well as with Amber from the start . The quick response to our questions and concerns Made our loan experience smooth and nice. Being able to reach them even after hours Made it easy for us to acquire the necessary Documents in a timely manner. Strong Customer Service Surely Shines 💫 Thank You Kind Regards Jules/John - John - Oceanside, CA

Carla Silva has been our loan officer for 7 years now! She is an EXPERT at what she does. She has helped us purchase and refinance both of our homes. She knows the MARKET, knows how to LISTEN and COMMUNICATE with her clients, and knows how to DELIVER efficiently. We know that there are many loan officers in San Diego, but there is no one else like Carla. Carla, thank you, thank you, thank you! - Nechelle - Chula Vista, CA

It was a pleasure working with Carla. Excellent service from beginning to end, would definitely recommend her and work with her again! - Luis - Lemon Grove, CA

Carla is exceptional at what she dose! We appreciate her knowledge and confidence in the industry of purchasing and refinancing a house. We can’t think of anyone else when it come either of the two mentioned above! With that said, we strongly recommend, Carla! - Frank - Chula Vista, CA