Phana and her team are great. I was most impressed with the way that Phana would take feedback and immediate implement if there was any communication issues, which are plentiful in this process of buying a home. The Escrow company we were working with really really really frustrating and definitely toed the line on professionalism, Phana helped me keep my head on straight, my ducks in a row and my patient pants on. She helped me UNDERSTAND what was happening and why. Highly recommended! - Jessica - San Diego, CA

We are amazed of how pleasant and painless our process of owning a property again. This is the 3rd property search after 21 years of owning, we ownwed in last 4 decades. Phana Par and Home for Heroes has made ot significantly smooth in helping us make it possible. Their open communication from regular updates to willingness to answer any questions we have and - David - San Diego, CA

Phana is the best! I highly recommend her. - Marquell - CHULA VISTA, CA

The honesty and the effort to get me the best rate possible. The constant communication when getting quites and information. Phana and team helped make the lending experience memorable. - Linda - San Diego, CA

Smooth and easy process with Phar. Answered all our questions and gave the best options. - Georgina - SAN DIEGO, CA

Everything. - Jose - IMPERIAL, CA

Each time we have worked with our local Caliber office, we have had great service. The only downside this time was that it took more than expected to process our loan, it was very long. We understand that Covid created havoc and caused delay after delay, but since we have worked with this staff before we knew we were in good hands, and were patient. Our most sincere gratitude for such hard working staff! Thank you! - Alan - SAN DIEGO, CA

Greatly appreciate your service. They’re very approachable. - Pauline - SAN DIEGO, CA

Excellent customer service. Instant to timely responses, and always kept me informed of the status of the loan process. Very professional and made the process seem easy. Thank you for all your hard work! - Christina - IMPERIAL, CA

Those that went over and beyond too make our experience. - Kevin - Pomona, CA

The seller's of the closing of the house made this experience traumatic and difficult - Shaute - Pomona, CA

Phana and here team are very responsive, they gave me weekly updates, answered all my emails and phone calls in timely manner. Best of all got me the best rate on my refinance. - Arturo - CHULA VISTA, CA

Phana was very patient with my situation. I’m very thankful we crossed paths in the purchase of my home. Her husband, Peter, was excellent as well. I would use them again if I purchase again in the future. - Deanna - San Diego, CA

Since the beginning they explained everything very well and answered all our questions. - Elizabeth - San Diego, CA

Excellent Customer Service and care! - Edward - NATIONAL CITY, CA

My questions were answered right away all the time and Phana and her team did everything in their power to make the process go well for me and my family! - Ryen - Santee, CA

Phana is the best in the Business she care’s for her clients like what a person would do with their loved ones. We will continue to refer her to all of our friends and relatives in the future. - Herberto - Chula Vista, CA

I worked with Phana on a Condo I bought in 2013 and when I began my search for the house I have now , my agent suggested another lender, but I told him I wanted to use Phana again because I trusted and her and knew what to expect. Phana made me believe with my first experience with her that home ownership was something that i could obtain and she made it happen. - Brenda - MORENO VALLEY, CA

This is our second mortgage with the Par Group... from start to finish, the team is outstanding! But efficiency is not the only great benefit. Phana and her team actually look out for my family and I’s best interest. That is unheard of in this day! We thank each of you and are grateful to be members of your community! - Kevin - JAMUL, CA

I really appreciated the customer service. Phana & her associates were thorough & knowledgeable. They patiently answered each question I had. I am sooo very thankful for Phana supplying as much as she did for my closing costs & for my low interest rate. Thank you!!! I look forward to doing business with you throughout the years & I would definitely work with you again for future loans. You helped make my first home buying experience a joyful memory :) - Laurie - El Cajon, CA

The entire process was very easy and everything was explained to us along the way. Very happy with the service and our new condo. Thank you. - Christopher - Midway City, CA

Phana and her team were very communicative and made themselves available for all of our questions. Everything was done really fast and we closed almost a week early. - Andrea - Midway City, CA

Caliber Home Loans, made our experience in buying a Home extremely helpful in every way, quick response within a timely manner, and walked us thru every step of the way in purchasing our very first Home. Myself and my Husband highly recommend Phana Par & her Team with Caliber Home Loans to anyone that is looking to purchase a Home. Awesome Job, we cannot thank you enough!! - Paulia - San Diego, CA

Being able to communicate with Phana and Sam on a regular basis. They were really helpful in explaining the process and getting documents through in a timely manner. I would definitely recommend Phana Par and her team with Caliber home loans to friends and family. - Afasene - San Diego, CA

Mrs. Par and her team were wonderful. While I was searching for my home, she was very candid about what was and was not feasible for me. She also explained what expenses were holding me back. We discussed ways to help improve my credit as well. I was never left in the dark during the process after finding a home which was also appreciated. This was a very low stress homebuying experience. - Gabrielle - Chula Vista, CA

My loan was not the easiest and we hit many hurdles along the way, and being a first time home buyer it was a crazy process, but Phana and her team helped me every step of the way and did everything they could to make homeownership happen for me, they are truly great!! And I would recommend them to everyone!! :-))) - Sonia - Chula Vista, CA

Smooth, Quick to Response and Attention to detail. - Andrew - Winchester, CA

Fast and reliable - Bobby - Moreno Valley, CA

I tend to lag a little, not intentionally, just not enough time for everything. Phana & her team were very patient with me, gently pushing me to meet the timeframes. And SURPRISE, my loan terms were better than I expected. I was able to come in with the down payment I had planned for, not more as I thought I would. This is 3rd loan w/Phana’s group for me. Next in a year or two, I’ll try her again for a new construction loan. Thank you Phana! - Christine - San Diego, CA

Loved working with Phana and her team - Maria - Spring Valley, CA

The Phana Par Team went above and beyond to get our loan approved in a matter of time. Buying a home is stressful and rewarding at the same time but Phana and her team worked on our loan to get our home in 25 days! - Joyce - Escondido, CA

Phenomenal service we we're really happy with our house - Juan - Spring Valley, CA

This was the first home for me and my wife. Everything was new to us but with Phana’s help she explained everything to us in detail. There were some hiccups along the way but in the end it all worked out and we made our dream of becoming homeowners come true! Thank you so much Phana and everyone else at caliber home loans. P.S. our realtors Joey and Alex who referred Phana to us also did an amazing job. We are very satisfied with the overall experience and would recommend Phana to anyone. - Michael - Escondido, CA

Very knowledgeable, took the time to explain how the home buying process works since it is our first time buying a home and we had so many questions. - Andrew - Escondido, CA

The personal service afforded me during the process was most valuable. Of all prior !st mortgages and refinancing of existing mortgages I obtained in the past, it is noteworthy that one can feel comfortable knowing that the Phana Group really works diligently to assure customer satisfaction. - Dino - BONITA, CA

I was very happy with the service and I am sure I will use Phana Par again - John - San Diego, CA

I've had an overall great experience from the team at Caliber Home Loans. From start to finish they have provided assistance, kept me updated on developments and options available. I'm not sure I would have had such a smooth experience with any other company in procuring my home while away on deployment. Both Phana and Peter have been amazing and I couldn't ask for better customer service through my journey towards homeownership. Thank Phana and Peter you were absolutely wonderful to work with. - Tyrone - Wildomar, CA

From beginning to end Phana and her team are always reachable and the entire team made the process feel easy. - Valeria - El Cajon, CA

There isn’t enough stars to rate how great of an experience and transaction it was working with Phana. I have worked with others on our previous home but it doesn’t compare to the details and care she and team offer! I sincerely appreciate your hard work and dedication to make our dream home come true. Thank you! - Sitha - Lemon Grove, CA

Any questions were quickly addressed in a pleasant, friendly and professional service. The loan process was made uncomplicated, easy and effortless. - Sonia - BONITA, CA

The entire process was made easy and very positive. - Jose - San Diego, CA

Even during this busy time I never felt like I was alone, phana made it so easy for me, my only job was to sign/initial on the line lol,thank you - Rasheed - San Diego, CA

No questions went unanswered. Phana and her team ensured that I understood every part of the process, as well as kept me updated of where I was in the process. I’m very grateful that they were able to help my family and I move into our dream home. - Tijuanna - San Diego, CA

Professional advice and a please to work with! - Karel - Chula Vista, CA

Phana was very up front and honest about the nuances of buying of our first home. She did her best to make sure we got the best rate and was very communicative through out the whole process. - Shay - La Mesa, CA

Phana was very knowledgeable and approachable. She was pleasant with every interaction I've had with her. - Deborah - Norwalk, CA

Phana's team kept an open communication during refinance process. They provided updates and were always available to answer my my questions. - Won - SAN MARCOS, CA

We are so grateful for Phana and the entire team that helped us throughout this whole loan process. It's our first time purchasing a home and they made the process so easy. They were professional, helpful and very knowledgeable. They were thorough in explaining every aspect of our loan and provided us with detailed updates every step of the way. We can't thank Phana enough for being so friendly and approachable when we had questions and for answering us right away. - Cyrus - San Diego, CA

Phana did a great job of really getting to know us and explain things to us. Being first-time home buyers can be a bit overwhelming but Phana made sure we knew what was going on at each step. She was always available to answer any questions we had, even if we had to ask the same question twice. We would recommend Phana and her associates! - Julie - La Mesa, CA

They made the refinance process easy and communicated every step of the way...great personalized service. Would highly recommend!!! - Manda - Chula Vista, CA

Everything was very well done and explained. I just wanted to say thank you the Phana Par group made it very easy and stress free from beginning to end. Thank You. - Luis - Hemet, CA

From the very first meeting we knew that Phana would make sure we had the best possible loan scenario. She painstakingly went through all the options possible to get us into our dream home and worked seamlessly with our agent. We had tried to make a home purchase through other lenders but none could help us. Phana has a level of knowledge, work ethic and vision to find us a product that not only worked, but was better than expected! Thank your for being part of Thank You Heroes too! - Dawn - Ramona, CA

The Caliber team was great, providing professional advise, timely support, in depth analysis and great customer experience. Their exceptional service made the whole refinance experience very smooth and pleasant. - Amal - Chula Vista, CA

Great work. Thank you Phana Par group! - Maryann - CHULA VISTA, CA

Working with Phana and Peter was nothing short of fantastic! They explained in detail the loan process and were available to answer questions day or not. By coincidence, two of my friends used them as well and said the same thing! You will not find anyone better! - Jeffrey - Chula Vista, CA

I will definitely use them again in the future! Everything was easy and smooth. - Ethan - Murrieta, CA

Phana was very helpful and great at communicating. She was friendly and helped so much at getting us the best rate and taking are of everything. The process was very smooth, which is usually not the case for us. We kept waiting for something to go wrong but it never did. Everything ran smoothly and Phana could not have been nicer or more professional. I would definitely recommend Phana Par and Caliber home loans. - Kimberly - Poway, CA

Phana Par and her team made our experience very quick and easy. They are very organized and notified us where we were in our process. Any questions we had, they replied immediately through text, email or phone. Thank you Phana and your team for the wonderful experience! - Alicia - SPRING VALLEY, CA

Phana and her team are extremely professional and always there for the clients. They made the progress easier and less stressful, always there whenever we need them. We used their service when we bought the house and again when we refinance the loan. Definitely recommend her team to everyone to that I know. - David - POWAY, CA

Phana is like a magical unicorn, fairy Godmother, jack of all trades rolled into one human being. This woman and her team work tirelessly day and night to help me close my first home. As a first time home buyer with a lot of uncertainties and concerns, she answered my questions with honesty and tried to educate me about the home buying experience. I feel involved and was always kept in the loop. She’s a go getter, she likes to rise above any challenge! Simply the best. Look no further!!! - Maria - Spring Valley, CA

Phana and Peter always do a great job. They make the refinance easy. They always keep me up to date on the loan. I will continue to use them in the future. Thanks for doing a great job... as always. - Jason - SPRING VALLEY, CA

Phana and Peter Par are second to none! I appreciate your patience and walking us through every step of the way! - Annabell - Chula Vista, CA

Phana, along with all her staff were very professional in dealing with our refinancing. They responded to all questions in a timely manner. Though, we did not have face to face interactions, and did not meet her in person, they still showed us their high standard of customer service. - Marie-Ann - San Diego, CA

Phana made buying our first home the most exceptional experience. Phana was able to help us with many of the costs during Escrow. There was thorough communication between her associates, Phana and myself. We will definitely use Phana and her team whenever we buy another house. - Timothy - TEMECULA, CA

Phana was just great about helping me through the loan process, and providing me with what to expect. I'm a first time home buyer, so I was a bit nervous and concerned as to what comes next etc. She really helped me feel at ease about the situation, and I appreciate it. Everything turned out great. I will recommend her to others that I meet who are looking to buy a home for sure. 10 out of 10 Sincerely, Brian Hinkle - Brian - Spring Valley, CA

Phana Par was available at any time of the day with any questions I had! I work odd hours, and getting able to work with a team that always makes you feel like they put you first is amazing! I highly suggest Phana and her team if you are looking for dedicated hard working people who genuinely care about getting you in your future home! - Gary - San Diego, CA

FRIENDLY & EXCELLENT COMMUNICATION - Sharleen - San Diego, CA

Level of professionalism care and support. Comfortablility through the process from beginning to end. Always up to date each step, a deeper understanding for first timers. Her customer supportt and unlimited patience is a big check in our box and I would highly recommend Phana to anyone who seeks a successful partnership in this process and when your in doubt her personal level of care cures the anxiety. Thanks Phana for everything. - Jermaine - San Diego, CA

The whole team is excellent. They are always updated us. If you question they are always there to answer for us. They work hard and they always to make sure that they meet the time and deadline in every document that needed to be submitted to the bank. We are happy with the service that they provided us. No complaint at all. They really help and work with us in order for our loan to be approved. Over all we are pleased and happy with the Phana Par Team. God Job everyone in your Team. - Rosemarie - Chula Vista, CA

They had excellent communication both on the phone and through text. They made sure that I stayed on track to close escrow on time and provided detailed instructions on what documents were needed. We were interested in purchasing solar and Phana had prior knowledge of the process to purchase solar instead of taking over the lease- and resulted in us closing on time. Our escrow officer made a mess of the situation asking for documentation from Sunrun than required. Phana remedied the problem. - Henry - Chula Vista, CA

It was awesome to work with Phana Par and her associates. They took care of us every step of the way - Joel - San Bernardino, CA

The team was always in communication when new or updated docs were needed. I received constant emails which kept me up to date on the entire loan process from start to finish. Although I did have some hiccups in my personal loan, the team did everything to straighten it out and get my loan approved. Really grateful for all your help. - Brian - FONTANA, CA

It was a pleasure to work with Phana Par and her staff! Janice was responsive to all questions, We were impressed with the turnaround and how quickly the settlement date was scheduled. - Marissa - Spring Valley, CA

I just refinanced my home loan with Phana Par, and couldn’t be happier. I was approached by dozens of other lenders, but the only way I would have ever considered the refinance was if I could stay with Caliber Home loans and the Phana Par group. Phana was monumental in the acquisition of my original home loan, offering volumes of insights and advice throughout the entire process. I will be recommending Caliber Home Loans to anyone looking to purchase a home. Thank you Phana! - Erik - RAMONA, CA

We have known Phana for years, and we feel very comfortable with her. - Ralph - CHULA VISTA, CA

Phana has an outstanding knowledge of VA loans for veterans and is very informative in sharing this knowledge. She receives her clients with open arms and makes every effort to ensure they receive the best loan rate and service. In speaking with Phana, she is always very patient and positive when dealing with her clients. - Ruben - CHULA VISTA, CA

Our experience is great with Phana and her team was the genuine yet consistent effort. The overall experience with the team made the process easier to learn as a first-time home buyer. Buying a home can prove to be challenging, maybe scary, or even invasive at times. However, Phana and her team prepared us for the challenge. From Phana's intricate calculations and attention to detail, Tahoma's proactivity, and Tracy's resourcefulness we were successful in this process. Greatly appreciated!! - Abram - Temecula, CA

The whole experience was impeccable. Everything went smoothly and exactly as planned. Phana was very sweet and professional and her team was available to me at anytime... during business hours. She got me a great interest rate and would highly recommend Phana to anyone looking to refinance or purchase a new home. - Sheena - Escondido, CA

Everyone at Phana Par were very professional and helpful. You all were very knowledgeable and answered any questions I had. The process was executed smoothly and and with ease. - Immanuel - SAN DIEGO, CA

Phana Par group was great though out the whole process. Phana was awesome, easy to talk to and responded to question fast, making us feel comfortable the whole time. - Mark - Murrieta, CA

Phana had amazing communication and availability throughout the home financing process and her team was also very communicative letting me know the loan progress every step of the way. Home purchases and financing is a very complicated process and Phana was able to answer all of the million questions that came up throughout the process to keep our concerns at ease. Feeling comfortable and confident with your lender is important and with Phana we had that comfort and confidence we needed. - Anthony - Escondido, CA

Very concerned with customers satisfaction. Caring about her customers and making sure everything goes smoothly! Thanks Caliber Home Loans to helping me purchase my first home , we are in love - Kaitlynn - San Diego, CA

They kept us informed of any changes, and were quick to inform us and kept our loan moving during a 21 day escrow. - Brandon - Lakeside, CA

Phana went above and beyond to not only help improve my credit score but get me the best rate possible! Thank you Phana! - Michelle - Anaheim, CA

Great communication and a wonderful staff. Made the transition very comfortable - Dominique - Chula Vista, CA

Made the process really fast and easy. They communicated from start to finish If I had a question they answered it right away, text, email a phone call I felt they were always available to me - Miriam - Campo, CA

They take you by the hand and guide you to accomplish you goal and get you into your dream house. - Rafael - Temecula, CA

Thank you for everything! You guys are amazing and really care about your clients. - Jose - ALPINE, CA

Overall Phana and her team were amazing! If we had questions they would get back to us right away. Made buying our home super easy and less stressful. - Adriana - Temecula, CA

Smooth and efficient. They made the process stress free! Thanks again! - Mizelle - La Mesa, CA

Great experience and very informative with the process. Easy to follow and understand as a first time buyer. Thank you so much! - Ivan - MISSION VIEJO, CA

Phana has worked with us and given us so much guidance both through our 1st mortgage and our recent refinance. She and her team always have your best interest in mind and that speaks volumes of them! I am a customer for life, that's for sure. I have that much confidence and trust in them that I couldn't go anywhere else! - Veronica - Lakeside, CA