Cynthia and her team made this process as smooth and easy as possible during an unprecedented time in our world. Their positive communication and explanations helped us every step of the way. And we got a rate lower interest than we had hoped for! - Ann - AUBURN, WA

Cynthia and Sarah answered every question we had promptly. They were organized and efficient and kept the process going. Thank you! - Kimberly - Auburn, WA

Caliber is not only friendly and professional but goes the extra mile in providing any and all resources needed for a seamless process. My wife and I will always recommend Caliber! - Brian - Auburn, WA

I tried to refinance my home once before and that was not the best experience. I was referred to Cynthia and was given the best customer service I have ever received for a home loan. The Caliber team was quick to respond to my communications, they did not ask me for documentation over and over again, and lastly they were always respectful on every call. I strongly recommend this team as they can get the job done! - Harold - Edgewood, WA

The guidance provided and the conversations, both on a phone or online, were very helpful. Plenty of communication took place to help the process go smoothly. - Jason - SEATTLE, WA

Wonderful response time and very informative! - Brenna - SEATTLE, WA

Great communication, fantastic hand holding when I didn't understand things. Nothing bad to say. My experience was perfect. - Lani - Auburn, WA

Cynthia and Sarah were so amazing the put the process of our loan. There was an open line of communication that was greatly appreciated. We were able to move into our new home earlier then expected and that was all due to there amazing skill, communication, and amazing scusromer service. I don’t want to think about what this process would have been like with anyone else. Many thanks for myself and my family. - Sol - Auburn, WA

Cynthia provided multiple quotes and was very communicative throughout the entire refinance process. She made it incredibly easy for us to refinance our home and choose the best option for us. - Jennifer - Enumclaw, WA

After starting the process with another company where I was getting poor service and inaccurate information, I called Cynthia. She counseled me on proper procedures without pressure. I ended up having to start the refi clock all over again, but I'm glad I switched to Cynthia. She and Sarah were professional and easy to reach by phone, text or email. Thank you! - Andre - PUYALLUP, WA

Every step of the process involved very clear and proactive communication. Whenever we had a question, the response was sent right away. We loved the daily status email showing what steps had passed, what steps were up next, etc. Such a smooth transaction! Cynthia and her support staff were just stellar to work with. - Michael - Enumclaw, WA

Good communication and friendly service. Quick responses to questions and updates through the whole process. - Gerald - PUYALLUP, WA

The documents required were easy to sign. She communicated well the expectation and provided the timeline for each of the steps throughout the entire process. - Elze - KENT, WA

Communication rapid responses only complaint is that the appraisal was more expensive than others. - Craig - KENT, WA

Thank you Cynthia! - David - FEDERAL WAY, WA

The team was extremely detail oriented. This was the first mortgage for me where I received a list of milestones up front and regular email updates on progress. Every step, including the close, was very smooth. - Harry - TACOMA, WA

Always open communication. I felt I could talk to Cynthia about all my concerns. She was extremely helpful during this process. I felt confident and trusted her as well. - Judy - FEDERAL WAY, WA

We are return customers; as always Cynthia was great! - Michael - Seattle, WA

Super team. Very nice; very patient with my busy schedule. So appreciative - Gillian - Tacoma, WA

Cynthia was very helpful and extremely knowledgeable in completing our Refinance very quickly. She kept us well informed throughout process with excellent communication. - Rex - BONNEY LAKE, WA

Cynthia is friendly and made walking through the home buying process easy. She laid out the steps and was never too busy to answer the questions we had. I plan to recommend Cynthia to anyone I know who is looking to purchase a home. - Mariann - Federal Way, WA

Cynthia was absolutely the best! She was so helpful and patient. Awesome service and got us a great deal on our mortgage. - Kevin - Buckley, WA