Frequently Asked Questions

Successor In Interest

FAQ Category

Who may be entitled to legal protections under Successor in Interest?

A successor in interest is defined by the Consumer Financial Protection Bureau (CFPB) as a person to whom an ownership interest in a property secured by a mortgage loan has been transferred. The types of transfers are enumerated in the 2016 Mortgage Servicing Rule, and are listed below.

What types of transfers are considered valid to establish Successor in Interest status?

These types of transfers are:

  1. a transfer by devise, descent, or operation of law on the death of a joint tenant or tenant by the entirety;
  2. a transfer to a relative resulting from the death of a borrower;
  3. a transfer where the spouse or children of the borrower become an owner of the property;
  4. a transfer resulting from a decree of a dissolution of marriage, legal separation agreement, or from an incidental property settlement agreement, by which the spouse of the borrower becomes an owner of the property; or
  5. a transfer into an inter vivos trust in which the borrower is and remains a beneficiary and which does not relate to a transfer of rights of occupancy in the property.
How does a potential Successor in Interest request to be added to a loan?

To submit a request to be added as a Successor in Interest, you can submit an email request through Contact Us on our Customer portal. You can also contact us via email at, by phone at 800-401-6587, Monday - Friday between the hours of 8:00 AM and 7:00 PM Central Time, excluding federal holidays, or via fax at 405-608-2003.

What are the next steps?

Once a Successor request is received, an acknowledgement letter will be sent to the mailing address acquired from the potential Successor. The letter will include the list of documents required to be confirmed on the account.
Notice: You can submit the required documentation, which will be used to prove your ownership interest in the property, one of several ways. Please see below.

  1. Select email on the Contact Us page of our Customer portal. Under "Subject" select "Successor in Interest". Place your message in the text box, and attach your documents for submission. Please include all pertinent contact information with your request so Caliber can reach out to you regarding any questions that may occur. Additionally, please ensure any documents you attach for submission are in either PDF or Word format. These documents will be forwarded to the appropriate department for review.
    Note: Any documents submitted must have visible and legible legal markings. These include, but are not limited to, court stamps, court filing stamps, and notary seals.
  2. Via email to
  3. Via Mail:
    Caliber Home Loans, Inc.
    Attn: Successor in Interest
    P.O. Box 24610
    Oklahoma City, OK 73124
  4. Via Fax to 405-608-2003.

If the submitted documents are confirmed, the Successor will be added to the loan as a confirmed Successor in Interest and notified as such. This will not, however, impact credit reporting for that individual, unless they wish to assume the loan.

Confirmed Successors in Interest are entitled to the same protections and notifications as the original borrower, under Real Estate Settlement Procedures Act, Regulation X and Truth in Lending Act Regulation Z. These regulations can be found at

FAQ Category

Still Have Questions?

Call Caliber Servicing at 800-401-6587.
Our friendly Customer Service representatives are ready to assist you
from 8:00 AM to 7:00 PM CST, Monday through Friday.