A successor in interest is defined by the Consumer Financial Protection Bureau (CFPB) as a person to whom an ownership interest in a property secured by a mortgage loan has been transferred. The types of transfers are enumerated in the 2016 Mortgage Servicing Rule, and are listed below.
These types of transfers are:
To submit a request to be added as a Successor in Interest, you can submit an email request through Contact Us on our Customer portal. You can also contact us via email at SOS.CS@caliberhomeloans.com, by phone at 800-401-6587, Monday - Friday between the hours of 8:00 AM and 7:00 PM Central Time, excluding federal holidays, or via fax at 405-608-2003.
Once a Successor request is received, an acknowledgement letter will be sent to the mailing address acquired from the potential Successor. The letter will include the list of documents required to be confirmed on the account.
Notice: You can submit the required documentation, which will be used to prove your ownership interest in the property, one of several ways. Please see below.
If the submitted documents are confirmed, the Successor will be added to the loan as a confirmed Successor in Interest and notified as such. This will not, however, impact credit reporting for that individual, unless they wish to assume the loan.
Confirmed Successors in Interest are entitled to the same protections and notifications as the original borrower, under Real Estate Settlement Procedures Act, Regulation X and Truth in Lending Act Regulation Z. These regulations can be found at ConsumerFinance.gov.
Call Caliber Servicing at 800-401-6587.
Our friendly Customer Service representatives are ready to assist you
from 8:00 AM to 7:00 PM CST, Monday through Friday.
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