Payment Relief

Payment Relief Options After a Natural Disaster 

It is important to continue to make your monthly mortgage payments on time. If you cannot, payment assistance may be available to you. The structure and type of assistance is generally determined by the investor or program owner that sets the guidelines for your loan program. Such entities include Fannie Mae, Freddie Mac, the USDA, VA, and FHA. The location of your home must be within a designated FEMA disaster area to be eligible for assistance.

Disaster Relief for Loan Payments During the FEMA Relief Period
(if requested by customer) 

• You will not be charged a late fee. 
• Your loan payments will not be reported as past due to the credit bureaus. 
• You may be eligible for additional disaster loan payment options depending on your loan program and situation. 
• Certain foreclosure protections may be provided. 

Assistance is generally determined by the investor or program owner that sets the guidelines for your loan program. To learn more about the options available, please call us at 800-401-6587. 

>> Learn about long-term assistance / forbearance 

If you think you will not be able to continue making your mortgage payments and my need mortgage disaster assistance, please contact Caliber Home Loans, Inc. ("Caliber") at 1-800-401-6587.